Old material and "tutors" were just past students.
I looked up the Trustpilot reviews when I reflected, as I do every autumn, on my dreadful experience as a mature student at this Colchester college. I was in the linked University Centre block, but it was in no way a University. Material was old, tutors were not teacher trained and simply presented power point "lessons". There were zero university level lectures. It couldn't be more different from the University of Essex.
When I wrote a thoughtful essay, one tutor marked it down because it didn't match his own beliefs, and yet the subject was a reflection and comparison between styles. When I used a sophisticated phrase I got slated because students, they said, wouldn't understand it ... (couldn't it have been part of their learning?) One young female tutor made some of the silliest, most uninformed statements I've ever heard.
I had so much prior learning, I had to fight to conceal it or I would have argued my way through every lesson; but in the end I had to leave. When you are being systematically run down it doesn't stay behind your back, things escape and I realised I was being placed at a disadvantage.
I just think, in the end, it was poor. I wonder if they have upped their game since 2018. I wonder what kind of counsellors they are producing via that poor little course.
Below my review here is a well constructed post. One hopes the college leaders will look at it and consider such comments as: "The teaching staff we encountered too often appeared to lack the proactive involvement needed to motivate and support students ..."
My experience was not linked with SEND but my comments would certainly match those within the below review.
Sometimes, since this all happened to me, I have taken a certain satisfaction in the fact that tutors who were supposed to have learned aspects of psychology and counselling indulged in a spot of bullying without ever understanding psychodynamic theory: they needed to look at themselves before turning on others. They couldn't understand that, because they were not comprehensively educated.

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