Cole Buxton Reviews 

4,039
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 637 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and premium materials used in the products, with many noting their well-made and durable nature. Many highlight the brand's evolving designs and craftsmanship, finding the clothing comfortable and long-lasting even after multiple washes. People also appreciate the efficient service, quick delivery, and thoughtful packaging, often including personalized touches. However, some customers also noted concerns regarding sizing and fit, with certain items arriving too small or larger than expected, and a few mentioned a perceived dip in quality or changes in materials. Additionally, a small portion of people experienced issues with order fulfillment, such as unreceived parcels, unexpected return fees, or delays in receiving correct refunds for wrong items.

What people talk about most

Product

Clients share positive opinions on product quality, design, and overall satisfaction, with many praising the... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the materials, design, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the quick and efficient... See more

Order

Users describe positive interactions with order, highlighting the ease of placing orders and the quick... See more

Service

People report positive experiences with service, often highlighting its quickness and reliability, from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Cole Buxton are always bang on point. Having shopped with them for a few years now, the standout feature is the materials used. Whilst not everything is my personal style, the creativity and bravery i... See more

Company replied

Rated 5 out of 5 stars

Fantastic to purchase more daily wear clothing ie jeans,leathers, shirts etc. Designs and fabrics continue to evolve . Best British sports wear brand by far. I'm a 63 year old male who's regularly... See more

Company replied

Rated 5 out of 5 stars

Great experience with Cole Buxton. I’ve bought from them many times now and the quality and original designs always stand out — everything feels premium and well made. Pricey, but definitely investmen... See more

Company replied

Rated 5 out of 5 stars

I typically don’t leave reviews but this is my 2nd positive review . I know some who live in the US might complain about pricing especially once you figure in duty fees / shipping . However , I’m a be... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Designer

About Cole Buxton

Written by the company

Ready to wear luxury sportswear. London, England

Born out of a love and passion for authentic, retro-styled sports wear, Cole Buxton aims to design dynamic, unique, and state-of-the art apparel for the modern times.

Unique Design Aesthetics: Cole Buxton’s designs are distinctive with a philosophy that blends luxury and streetwear. The Cole Buxton brand merges high-end craftsmanship with urban style.

Exceptional Quality: Cole Buxton is a brand synonymous with uncompromising quality. Cole Buxton uses premium materials, meticulous craftsmanship, and attention to detail that go into each product.

Limited Edition and Exclusivity: Cole Buxton clothing range is based around the limited availability of our collections and the exclusivity that comes with owning a Cole Buxton piece. This rarity appeals to fashion enthusiasts seeking unique and covetable items.

Timeless Appeal: Cole Buxton is committed to creating timeless pieces that transcend seasonal trends. Cole Buxton is an investment in enduring style rather than disposable fashion. Our designs have timeless appeal.

Brand Story and Heritage: The concept of daily essentials started in 2014 with the idea to redefine contemporary sportswear for the modern man's lifestyle. With the aim to "master simplicity" through our design value of "athletic essentialism" we are continuously refining a core garment collection intended for everyday use.

Customer Experience: We strive to ensure that all customers have a great experience in shopping and wearing Cole Buxton clothes and accessories. We listen carefully to our customers wants, needs, and desires and adapt.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(4,039)

618 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Loved the loafers

I promise I am not a bot, I just don’t like writing reviews in general but I was honestly so happy with how the overall experience went, I had to leave a review after receiving an email asking for one. The loafers I got were SPOT ON. The quality you get for £250 was amazing. Comfortable, Qualitative and stylish. I still need to check out their other products tho.

March 30, 2026
Unprompted review
Cole Buxton logo

Reply from Cole Buxton

Thanks so much for taking the time to leave a review, we appreciate it! - Team CB

Rated 5 out of 5 stars

Happy customer

Easy to order online. Delivered promptly and packaged well.
Happy with item ordered.

March 16, 2026
Cole Buxton logo

Reply from Cole Buxton

Thank you for the 5 stars! - Team CB

Rated 5 out of 5 stars

Staff were really helpful

Staff were really helpful, product was great as well.

March 10, 2026
Cole Buxton logo

Reply from Cole Buxton

We appreciate the 5 star review! - Team CB

Rated 5 out of 5 stars

Great quality clothing

Great quality clothing. Looks the same even after numerous washes! You get what you pay for and these prices are justified.

March 16, 2026
Cole Buxton logo

Reply from Cole Buxton

Thank you for the positive feedback! - Team CB

Rated 4 out of 5 stars

This is my go to brand when it comes to…

This is my go to brand when it comes to clothing. Great gourmets, however sizing can be off for certain pieces.

February 9, 2026
Cole Buxton logo

Reply from Cole Buxton

Thanks so much for your support!

We appreciate your feedback on sizing and will be sure to share this with our team - Team CB

Rated 5 out of 5 stars

I ordered not so long ago a tracksuit

I ordered not so long ago a tracksuit. I did have an issue with the sizing of the joggers I’d received. However, I would still give five stars for the amazing and efficient customer service. It was Tasha who I was dealing with over emails. I had a response within 10 minutes of me emailing and the issue was resolved straight away. Wouldn’t have any issues ordering from CB again. I have the tracksuit now in the correct size and the quality is unreal! 100% recommend.

March 12, 2026
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Reply from Cole Buxton

Thank you for taking the time to leave a review!

We’re really glad we could get the sizing issue sorted quickly for you, and that you’re happy with your tracksuit now. We'll be sure to pass your positive feedback on 😊

We truly appreciate your support! - Team CB

Rated 1 out of 5 stars

Extremely poor / non-existent customer service.

Verified Order 340354254

I have probably spent close to 3/4K on this brand over the years, and then the first time I contact them looking for some support, nothing.

My shipping address was incorrect.

They will not:

Cancel the order
Redirect the order
Replace the order
Contact the courier on my behalf
Intervene as a human

It’s basically Russian Roulette if you make a mistake and have to just suck it up, because they will do absolutely nothing to support you. £270 down the drain.

A premium brand (with declining quality) with over 5yrs of loyalty.

If you are considering buying from Cole Buxton for the first time, don’t.

March 18, 2026
Unprompted review
Cole Buxton logo

Reply from Cole Buxton

Hello Scott,

We’re really sorry to hear about your recent experience.

Having reviewed your order, we can see that the shipping address was entered incorrectly at checkout. Unfortunately, by the time you contacted us, the order had already been dispatched. While we always do our best to make changes where possible, once an order has been shipped, we’re unable to amend, redirect, or cancel it as it is already with the courier.

We can see that you were able to redirect the parcel to a collection point as advised, and that this has now been successfully received.

We completely understand how frustrating this situation is and we’re very sorry for the inconvenience caused. - Team CB

Rated 5 out of 5 stars

Class

The first time the team had played together was the first game in which they had won a trophy in a game and were eliminated by a point difference in a draw in a match that would be the last time the club had played in the competition in a match

March 2, 2026
Cole Buxton logo

Reply from Cole Buxton

Thank you for your review, Will.

Rated 5 out of 5 stars

Cole Buxton x Duke & Dexter

I had an easy experience ordering the product and then it arrived on time with no packaging mishaps. The actual quality of the product is so beautiful and such a staple piece for many years to come. I've ordered from Cole Buxton many times before and their quality has never ceased to impress me and they've been so consistent.

March 2, 2026
Cole Buxton logo

Reply from Cole Buxton

Thank you for the positive feedback 😀- Team CB

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