Collectif Reviews 

13,559
TrustScore 3.5 out of 5

3.3

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Rated 5 out of 5 stars

I can’t complain, clothes are gorgeous, service very helpful, it can take them up to 2 days to come back to you, but once they do they are on it. I’ve ordered one of the dresses in a wrong size (6 ins... See more

Rated 2 out of 5 stars

Would not recommend for buying acrylic jewellery. RIDICULOUSLY long waits, no communication or updates. You have to chase them. Disgustingly packaged items. I bought 3 acrylic erstwilder b... See more

Rated 3 out of 5 stars

I have bought numerous items from Collectif over the years and I must say that I think the quality of their items has decreased quite significantly. When I first started buying from collectif, the dre... See more

Company replied

Rated 1 out of 5 stars

Promised 5-7 day delivery, just a tint little gift for a friend. Order 2 weeks out just in case. No email on delivery, no delivery 10 days later, no updates. Contacted Customer Services, they sa... See more

Company details

  1. Vintage Clothing Store

Written by the company

Collectif specialises in vintage inspired clothing, spanning the 1940s, 50s, 60s, & 70s, across womenswear, menswear, accessories and footwear. Our retro clothing draws on our favourite styles from stand-out fashion eras; including the pin-up paradise of the 1950s and stylish Hollywood glamour. Designed in London by our in-house team, our collections feature a unique mix of bespoke prints, unique embroideries and timeless styles that have become synonymous with our brand.


Contact info

3.3

Average

TrustScore 3.5 out of 5

14K reviews

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No recent history of asking for reviews

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3.3

All reviews

(13,559)

23 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast service

Fast service, lovely clothes

August 12, 2022
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Reply from Collectif

Thank you for your lovely review. Much love Collectif x

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Rated 5 out of 5 stars

Excellent dress

Excellent dress. Beautiful fabric

August 12, 2022
Collectif logo

Reply from Collectif

Thank you for your lovely review. Much Love Collectif x

Rated 2 out of 5 stars

Very disappointed

Very disappointed. I bought a dress on the website topvintage.com and the quality was fine. So I bought an other dress directly on their website because the promotions were attractive (50%) and the design super nice. The dress arrived 10 days later (quite long) and the quality is very poor! The fabric is not too bad but not as good as the first dress, the buttons are badly sewn (I've lost one immediately and two other in the first hour, can't find one of them any more and there is no spare button with the dress...). I'm quite tall (1m75) but the dress is really too long even with hight heels. So half the price BUT I will have to pay for the shortening and solution for the buttons... The full price doesn't worth this bad quality.

August 12, 2022
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Reply from Collectif

We are deeply sorry for this, I can confirm we have responded to your email. Rest assured we will get this rectified as soon as possible for you. Collectif x

Rated 4 out of 5 stars

Pluses and minuses.

Goods were delivered in a timely fashion and we were very happy to receive them.
It was a little disappointing to find that a dress we had ordered that was the same style as another dress we had ordered previously, was a very different style to the first one, even though the name was the same. It doesn't fit and doesn't look as nice. (Sad face). All the other products were great.

August 12, 2022
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Reply from Collectif

Thank you for your review. We will pass this feedback over to our relevant teams. Much Love Collectif x

Rated 5 out of 5 stars

Collecting does it again!

Collectif does it again!! My go to place to shop for vintage inspired fashion.

August 12, 2022
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Reply from Collectif

Thank you for your lovely review! We are so pleased. Much Love Collectif x

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Rated 5 out of 5 stars

Ummmm, Yes!!!!

Great from start to finish! Easy to order, shipped quick & arrived quickly for being overseas shipping! Jumpsuit is adored by many who see it; fits true to size, just a touch longer than expected but a pair of platforms remedy that. Super duper comfy…and pockets!

August 12, 2022
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Reply from Collectif

Thank you for your lovely review. We are so pleased you loved your purchases. Much Love Collectif x

Rated 5 out of 5 stars

I love this top

I love this top. I always rebuy when I either gain weight or something happens to the first one. Prefect basic top

August 12, 2022
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Reply from Collectif

Thank you for your lovely review. We are so glad you love your items! Much Love Collectif x

Rated 5 out of 5 stars

The Best

The Best! As always!

August 11, 2022
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Reply from Collectif

Thank you for your amazing review. We are so pleased you had a great experience. Much Love Collectif x

Rated 5 out of 5 stars

Well-made, good quality clothing

Lovely selection of well-made, good quality clothing. Regular sale offers, easy to order and return, if necessary. My only problem is that I think they're made for the younger figure, because I'm a size 12/14 but I have to buy 14 and even then find the waist is rather on the tight side.

August 11, 2022
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Reply from Collectif

Thank you for your lovely review. We will pass this feedback onto our production team. Much Love Collectif x

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Rated 5 out of 5 stars

Good price

Good price, beautiful dresses, I’ve bought already 3 pieces. Quick and cheap delivery

August 10, 2022
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Reply from Collectif

Thank you for your lovely review. Much Love Collectif x

Rated 5 out of 5 stars

I only have good things to say about…

I only have good things to say about Collectif! International shipping, arrived within the expected time frame, and the pieces I ordered fit perfectly and are lovely.

August 10, 2022
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Reply from Collectif

Thank you for your amazing review. We are so glad you had a great experience with us! Collectif x

Rated 5 out of 5 stars

Gorgeous jumpsuit

Gorgeous jumpsuit, had to exchange for a smaller size but easy process and the fit is great now.

August 10, 2022
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Reply from Collectif

Thank you for a lovely review. We are so glad you loved your outfit! Collectif x

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Rated 5 out of 5 stars

Beautiful dress

Beautiful dress, sizing as described. Loads of compliments on the dress :)

August 10, 2022
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Reply from Collectif

Thank you for your lovely review. Its great to hear! Much Love Collectif x

Rated 5 out of 5 stars

Adorable Summer Bag!

The purse is adorable and looks just like the pictures. The only downside I see is that the clasp is magnetic but is somewhat hard to join up when the purse isn’t full.

August 10, 2022
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Reply from Collectif

Thank you for your lovely review. We are glad you like your purchase. I will forward the feedback to the relevant teams. Collectif x

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Rated 5 out of 5 stars

as good as always

again excellent quality and fast shipping. I am more than satisfied and am already looking forward to my next order

August 10, 2022
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Reply from Collectif

Thank you for your amazing review. We are so pleased you had a great experience. Much Love Collectif x

Rated 5 out of 5 stars

I Love collectif

I Love collectif. The designs are great the fabrics are lovely quality, with vibrant colours. Items wash and last very well. And I love how they do co ordinating items such as shoes , bags and jewellery.
Website is easy to use. Communication is great and delivery swift .

August 10, 2022
Collectif logo

Reply from Collectif

Thank you for your amazing review. We are so glad you've had a great experience. Much Love Collectif x

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