Colourstone 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great job laying a new front and side path for us in brick paving. Martin was easy to get hold of, gave us a quick and competitive quote and was always available for clarifications etc. His team turne... See more

Rated 5 out of 5 stars

Martin and his team listened to my mum's needs and in two weeks transformed her bungalow doing Indian Stone steps and patio areas and tarmacing the driveway. We also got the team to paint the house.... See more

Rated 5 out of 5 stars

Thank you to Sally, Simon, Ben and their team! Colourstone completed groundworks to our front and back garden / drive to create two lovely new perfect drives. They were very flexible with our time fr... See more

Rated 5 out of 5 stars

Brilliant service and Price. Lads have all been very pleasant and job has been finished super quick at a very high standard. We changed our mind on colour and they where very obliging and didn’t co... See more


Contact info

All reviews

(22)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Danger be careful .....

Danger be careful ...... A company that says all the right things to get the sale, the Sales man is very charming. Promises of guarantees but when the whole of my driveway split, cracked and fell apart, the MD was very quick to go back on his promises.
His words when asked about customer service " Cut the crap, you cant prove we said anything. When I did, they just ignored my calls !!
Aggressive, rude and threatening.
Please please be very careful before you use this company.
Still left with an use-able drive, and thousands of pounds out of pocket

21.02.18 - Thank you Sally for the response but please let me put your comments into context.
I was reassured that the roots leading to my drive wouldn't be an issue when you quoted me. I questioned that and that was why I got Darren to confirm to me in writing that if the roots caused a problem you would fix it. Why else would he write to me to confirm that this was the case. I can upload pictures if you need confirmation of the text but I have already sent a copy to you.
To highlight further that your "highly responsible" claim is in fact false, the main crack travelling across my drive is approx 15 m away the tree and runs in completely the wrong direction to be the tree. Please speak to Simon regarding this as he confirmed that it was not related to the tree when he came to see me.
I understand that this is embarrassing for you but all I want is the service that you promised. Having paid you thousands of pounds all I want is a driveway that hasn't fallen apart within 18 months. I think that this is fair, especially when I asked the question before I instructed you and was reassured that it wouldn't be an issue.
To make this clearer for you, I am in the process of doing a video of my driveway which I will be uploading shortly to the internet. You will be able to see with absolute clarity that the service you have supplied is completely substandard and unacceptable. I will link you in so that you can see what I am talking about.
I hope that has put things in context for you.

Stuart

January 22, 2018
Unprompted review
Colourstone logo

Reply from Colourstone

Dear Stuart,

Thank you for leaving your review.

We are disappointed at the comments you have made in this review and we would like to take this opportunity of putting your comments into context.

Regarding your driveway, the causes of the driveway "splitting, cracking and falling apart" are as a direct result of substrate movement caused by a large tree (roots) on the property next door which as you made us aware is subject to a TPO.

Because of this we are unable to remedy the situation due to the legal restraints we must comply with concerning this tree i.e. TPO.

As you can see from another customer review which has been left, we pride ourselves on being a conscientious and committed organisation and in ensuring our customers full satisfaction always.

We are sorry that you feel dissatisfied with your driveway but as ever we are more than happy to do what we can to help whilst complying with legal requirements such as the TPO placed on a neighbouring tree.

Kind regards,

Sally and Simon
Company Directors

Rated 5 out of 5 stars

Brilliant product, excellent company to deal with.

Colourstone completed a stone finished driveway at our property and it looks amazing. The original surface was cracked and uneven concrete which looked awful. I wanted an alternative to Tarmac (looks like a road) or block paving( weeds always grow through) and Colourstone had the solution. The driveway is made up of tiny natural stones bonded within a resin. The best way to describe the finished product is like compacted sand which glistens when sunlight hits the lighter coloured stones/quartz. It has transformed the appearance of our house, giving it real kerb appeal. Colourstone is a family run business. From the original quote through to the completed driveway their professionalism and attention to detail was second to none. I would highly recommend this company, they did a superb job. Very happy customer.

May 16, 2014
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look