MesmerEyez Coloured Contact Lenses Reviews 1,278

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Amazing quality coloured contact lenses. I highly recommend them as they also have great service with real good quality lenses.

Rated 5 out of 5 stars

I’ve been a customer of ColourYourEyes.com / MesmerEyez for 8 years now. Their service is flawless, their products are WOW! Always fast, traceable delivery. Friendly and efficient customer service tea... See more

Rated 5 out of 5 stars

Ordered 2 pairs of contacts from colouryoureyes really late in the day and didn't know if they'd arrive on time. Contacted the team for a bit of reassurance and they messaged back within 20 minutes an... See more

Rated 5 out of 5 stars

These are very comfortable lenses, I wear mine for long hours and this time the contacts don’t irritate my eyes.. I’ll keep purchasing my contacts here because they are quality .. I got light hazel an... See more

Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 5 out of 5 stars

second to none customer service.

I think that the best way of reviewing colouryoureyes.com is to just copy and paste the email I sent to them last night.

Hi, I wanted to drop you an email after receiving your call this morning. I'm astonished by your customer service, rapid posting and overall quality and unbeatable prices of your lenses.
I've now bought a few lenses from you. After scouring the internet researching these points AND having bought similar items from your competitors your service surpasses any experience I've had with them.

Your immediate response was a suprise as it's usually up to even a week before getting a reply from internet shops if something goes wrong with an order. Not only that, you rightly felt that the best/quickest way of getting a solution was to ring me! Practically unheard of from customer services. You hit the bullseye with that one also.

On top of this you offered a no quibbles immediate replacement, which (and I have no reason to doubt) will be with me tomorrow, without the hassle of having to return the damaged pair. Wow! You guys kick ass, to coin an American phrase.

I think it's important to let sellers know when they do things right in this increasingly impersonal age of internet shopping. I felt that your personal touch, cut straight through the red tape that customers usually have to endure. You'll definitely be seeing me in your virtual shop again and I'll be recommending you wherever/whenever I can. No quibbles.
Regards
Jason

Additional info..
I (as promised) received my replacement lenses this morning. The whole process was made so much easier by colouryoureyes.com's customer services. I hope they don't stop doing what they're doing. They're very much getting it right at the moment.

October 28, 2023
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Rated 5 out of 5 stars

Brilliant service and product

Ordered 2 pairs of contacts from colouryoureyes really late in the day and didn't know if they'd arrive on time. Contacted the team for a bit of reassurance and they messaged back within 20 minutes and they came exactly when they said. 24 hour delivery spot on.greay service and product is perfect.

October 26, 2023
Unprompted review
Rated 5 out of 5 stars

Best contact lense company

I received my lenses in 2 days, so much faster than I expected! They also sent me out an upgrade as to what I paid for, due to a sale going live the following day of my purchase, THANK YOU TEAM ❤ i really appreciate it !!

Lenses are very comfortable, best ones I've tried yet. Very happy Customer 😁!

October 21, 2023
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Rated 5 out of 5 stars

Great selection of contact lenses

Great selection of contact lenses, I needed some advice before buying so thought the WhatsApp feature was fantastic…someone replied very quickly. Lenses arrived quickly and well packaged. Very happy and will be buying more!

October 6, 2023
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service! Use these contact lenses every year for Halloween and never had any problems! Had a slight issue with a discount code but was sorted in seconds and the customer assistant was very nice and helpful!!

October 12, 2023
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Rated 5 out of 5 stars

Love using this company

Love using this company! Used them for years and always got order promptly. Only once contacts didn’t arrive and they sorted it straight away. Just about to order now…tried another company and they didn’t even send the contacts or reply to email. Not sure why I decided to do that. Tried another huge brand company, the colour was amazing but the contacts from there were nowhere near as comfortable. I’ll always only order from here from now on.

August 17, 2023
Unprompted review
Rated 5 out of 5 stars

i have had no issues so far.. highly recommend

I have been using these contact lenses from last 3-4 years and absolutely love them.. they are so comfortable and natural looking.. I'll continue to buy from this website .. shipping was so fast .. i have had no issues so far.. highly recommend

July 29, 2023
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Rated 5 out of 5 stars

Always excellent customer service

Always excellent customer service, if i ever have an issue it it dealt with in a professional manner and swiftly.. the quality is always excellent and love the fact that the delivery is so quick.. been buying me lenses from here for years now and completely satisfied

July 13, 2023
Unprompted review
Rated 5 out of 5 stars

Fast delivery

Fast delivery, excellent quality contacts, i have been using this brand for the last 10 years!! Highly recommended.

July 25, 2023
Unprompted review
Rated 5 out of 5 stars

Helpful and efficient team.

My 1st order was lost. After contacting the team they very quickly offered a replacement which came just in time and the contacts are great.
Good quality contacts and comfortable to wear all day.
Thanks to the team for being so helpful

July 10, 2023
Unprompted review
Rated 5 out of 5 stars

Highly Recommend …

I have been ordering from this company for years! One of the only few stockists of the mesmereyez lenses. Wonderful customer service, highly recommend!

July 24, 2023
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Rated 5 out of 5 stars

Great service

Great service. Seller went extra mile without asking. Always bought from this supplier in shops and will now purchase online in future. Also quick delivery.

July 25, 2023
Unprompted review

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