Comerica Reviews 25

TrustScore 2.5 out of 5

2.7

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Rated 5 out of 5 stars

Not sure the branch number. But it's located in Clarkston, Michigan on Sashabaw and Clarkston Road. I ALWAYS get helpful, knowledgeable help from a young lady named Jasmine Newsom. She has been hel... See more

Rated 5 out of 5 stars

My experience was a positive one at Comerica on Ford Road and Beech Daly. Danielle waited on me and was so polite and welcoming. She was helpful in my transaction and made my visit a pleasurable one.... See more

Rated 1 out of 5 stars

This bank used to be my go to. Now it is, awful. Terrible, mathematics they have, or No Math, unauthorized debits, horrible calculations after transactions, wrong balance. Try to explain no one can he... See more

Rated 1 out of 5 stars

I have been waiting for tax info from Comerica's trust department. I no longer trust this trust company to take care of basic required paperwork.

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2.7

Poor

TrustScore 2.5 out of 5

25 reviews

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Rated 1 out of 5 stars

This bank used to be my go to

This bank used to be my go to. Now it is, awful. Terrible, mathematics they have, or No Math, unauthorized debits, horrible calculations after transactions, wrong balance. Try to explain no one can help you. All she provided was a numerous bunch of transaction copies. She couldn't even tell me where the money went, when I showed her the closing balance? I mean, did the merchant charge back twice?? That's it I'm closing my account.

May 31, 2022
Unprompted review
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Rated 5 out of 5 stars

Comerica in San Jose (CA) - fantastic experience!

Fantastic experience with this bank when starting up my firm. The team in San Jose, CA is amazing (Santa Clara Street). Kudos to Vera and Kimberley for their commitment to customer satisfaction!

Vera spent all the time needed to deal with complex paperwork, understanding my exact needs, escalating on-the-spot when required (and getting actual feedback on the other side of the line!)

She also followed up with me about the remaining questions afterwards and it's great to have a real person as a contact (and not a mere number to call), who can be reached on the phone or by email (and who replies very fast too!)

Comerica really is the bank for small businesses and entrepreneurs - that's not only a slogan, it's also my own experience.

November 21, 2021
Unprompted review
Rated 1 out of 5 stars

Worst Bank in my opinion

This is about the Branch in San Diego, CA - 92130 in Del Mar

From being the best bank I ever banked with under the leadership of John Cabigon, it has became worse and worse since he transferred to another branch.

Today is the day I reached the end of my rope with them and I intend to close all my business and personal accounts for me and my family soon. They have no respect or appreciation for client loyalty and their customer service is non-existent.

If I could give them minus 10 stars I would because in my opinion that is what they now deserve.

April 16, 2021
Unprompted review
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