Comfort Zone Sleep Gallery Reviews 

146
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Pam at comfort zone was great. Very clear explanations of different beds, very accommodating and friendly. We love our mattress!

Company replied

Rated 4 out of 5 stars

Showroom staff was very knowledgeable and helpful regarding our selection of a Murphy cabinet bed. Only downside is that delivery came not quite an hour after the agreed-upon time window. Two men de... See more

Company replied

Rated 5 out of 5 stars

We cannot give enough “stars” when we write about Pam Vaughn at your Oxnard location. We first purchased bedroom & den sleep furniture in 2013. When we’ve had to call for service/repair, she has been... See more

Company replied

Rated 5 out of 5 stars

Pam was fantastic. Easy going and knowledgeable and very pleasant. The place is not large but they have a great selection of wall beds of different styles. The quality of the wallbeds are top notch wi... See more

Company replied

Company details

  1. Furniture Store
  2. Bed Shop
  3. Bedding Store
  4. Bedroom Furniture Store
  5. Children's Furniture Store
  6. Mattress Store

Information provided by various external sources

When a person spends a third of their life doing something, it seems logical that they be comfortable doing it... nothing could be truer than sleep! Restorative sleep is a key factor in our overall health and well-being. At Comfort Zone Sleep Gallery, we take sleep seriously. That is why we offer the most innovative sleep solution products available. Utilizing our 40 years of experience in the bedding and furniture industry we hand select our products with our customers lifestyle and comfort in mind. Whether looking for a new mattress, a space saving sleeper, a versatile platform bed, a wall bed or Murphy bed, or something from our kids & teen furniture line, Comfort Zone Sleep Gallery is your lifestyle shopping destination. Our friendly and knowledgeable staff receives ongoing product training as well as being informed on sleep health; they are ready to help you find the items that are right for you and your family. We view our clients as our greatest asset and strive to foster long term relationships and referrals based on our commitment to exceptional customer service. Please visit us at one of our three beautiful California showrooms. In Northern California, serving San Francisco, Fairfield and Oakland areas, from our charming & eclectic Berkeley showroom. In Southern California, serving San Luis Obispo and Santa Barbara counties from our historic old town Goleta location. Or our Oxnard Showroom conveniently located off the 101 at Vineyard serving Ventura, Camarillo, and Thousand Oaks. We look forward to seeing you!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

146 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(146)

4 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Gail

Gail; You are always their to help everyone as they come in. Hope you have a Great Christmas.

Hope to see you next year.

Leyland.

December 19, 2019
Unprompted review
Rated 5 out of 5 stars

John was very helpful

John was very helpful. It took us a few visits to select our sofa bed. Delivered this week. Exactly what we wanted. All of the staff are professional and kind.

December 13, 2019
Unprompted review
Comfort Zone Sleep Gallery logo

Reply from Comfort Zone Sleep Gallery

Thank you Diane. John is a gem. We are thrilled you got the right product for your needs.

Rated 5 out of 5 stars

Five star service

Great, friendly, and knowledgeable service.

December 12, 2019
Unprompted review
Comfort Zone Sleep Gallery logo

Reply from Comfort Zone Sleep Gallery

Thank you. We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Sleeping good again

Good service, good quality mattress.We are very happy. Thank you

December 12, 2019
Unprompted review
Comfort Zone Sleep Gallery logo

Reply from Comfort Zone Sleep Gallery

We're happy that you're happy! Thanks so much for taking the time to let us know.

Rated 5 out of 5 stars

LOVE OUR MURPHY BED

LOVE OUR MURPHY BED. SINCE ITS LIKE A DRESSER, GIVES US SO MUCH MORE ROOM IN OUR SPARE ROOM. MATTRESS IS VERY COMFORTABLE. MIKE WAS GREAT TO WORK WITH..

December 12, 2019
Unprompted review
Comfort Zone Sleep Gallery logo

Reply from Comfort Zone Sleep Gallery

Thank you Marie for sharing your excitement. Mike is a gem and we're so glad you had a positive experience.

Rated 5 out of 5 stars

Excellent Service and Delivery!

Very satisfied customer. The product is very well constructed and fits my needs perfectly.

November 27, 2019
Unprompted review
Comfort Zone Sleep Gallery logo

Reply from Comfort Zone Sleep Gallery

Excellent! We're pleased your experience was a good one and we appreciate you taking the time to let us know. Thank you.

Rated 5 out of 5 stars

We bought a bunk bed at Comfort Zone…

We bought a bunk bed at Comfort Zone Sleep Gallery awhile back and decided to go back when it was time for a new bed for ourselves. We worked with Mike, and not only was he was really nice, knowledgable and helpful, he also spent a lot of time showing us options and answering our questions!
We are SO happy with our new bed and highly recommend Comfort Zone Sleep Gallery!

November 20, 2019
Unprompted review
Comfort Zone Sleep Gallery logo

Reply from Comfort Zone Sleep Gallery

What glowing feedback for Mike...Thank you!

Rated 5 out of 5 stars

Everyone was very nice and helpful

Everyone was very nice and helpful. The delivery was great and set up of furniture perfect. Also quality of furniture excellant.

November 20, 2019
Unprompted review
Comfort Zone Sleep Gallery logo

Reply from Comfort Zone Sleep Gallery

Thank you for letting us know about your all around positive experience. We value our customers and are especially pleased when we get to hear back that it all worked smoothly for you.

Rated 5 out of 5 stars

Very happy with the quality and…

Very happy with the quality and selection.

November 19, 2019
Unprompted review
Comfort Zone Sleep Gallery logo

Reply from Comfort Zone Sleep Gallery

So glad you found what you were looking for. We know you're busy and appreciate you for being our customer.

Rated 5 out of 5 stars

Positive experience from shopping…

Positive experience from shopping through delivery.

November 19, 2019
Unprompted review
Comfort Zone Sleep Gallery logo

Reply from Comfort Zone Sleep Gallery

Thanks Leslie. ..We really appreciate you taking the time to give us your feedback about your positive experience.

Rated 5 out of 5 stars

The bed fits perfectly in our room

The bed fits perfectly in our room. The set up was efficient and done well. Thank you to Pam who was such a great help.

October 28, 2019
Unprompted review
Comfort Zone Sleep Gallery logo

Reply from Comfort Zone Sleep Gallery

We're so thrilled you got exactly what you wanted. Thank you for letting us know what a positive experience you had with both Pam and with your new furniture.

Rated 5 out of 5 stars

These guys are the best with Murphy…

These guys are the best with Murphy beds! Pam is a gem in customer service and installers are super knowledgeable and conscious with merchandise handling!

October 26, 2019
Unprompted review
Comfort Zone Sleep Gallery logo

Reply from Comfort Zone Sleep Gallery

We appreciate you taking the time to let us know about your great experience. Satisfied, happy customers make us smile and Pam has a big smile knowing how pleased you are.

Rated 5 out of 5 stars

Great service

Great service, great price prompt delivery -- and I'm very happy with the mattress!

October 22, 2019
Unprompted review
Comfort Zone Sleep Gallery logo

Reply from Comfort Zone Sleep Gallery

We pride ourselves on customer service and it's rewarding for us to hear your positive feedback. Thank you for taking the time to let us know.

Rated 5 out of 5 stars

Helpful, informed, and earnest staff

Thank you for your assistance in finding the perfect trundle bed for our daughter’s room. It’s the experience that you offer that online shopping cannot match. Wonderful staff, products and service!

October 21, 2019
Unprompted review
Comfort Zone Sleep Gallery logo

Reply from Comfort Zone Sleep Gallery

Thank you! We're big fans of getting to know our customers in person and making the experience of getting what you want a smooth one. We're so glad it was positive for you.

Rated 5 out of 5 stars

Great services!

October 1, 2019
Unprompted review
Comfort Zone Sleep Gallery logo

Reply from Comfort Zone Sleep Gallery

Thank you...we're so glad you had a great experience.

Rated 5 out of 5 stars

Great staff

Great staff, really went out of their way to make sure we were satisfied. You just don’t find this level of customer service much anymore.

My wife and I couldn’t be happier.

October 1, 2019
Unprompted review
Comfort Zone Sleep Gallery logo

Reply from Comfort Zone Sleep Gallery

We appreciate you taking the time to let us know about your great experience. Happy customers makes us happy :)

Rated 5 out of 5 stars

Pam@Comfort Zone

Pam, thank you for making my shopping experience so easy! You are a gem!

September 29, 2019
Unprompted review
Comfort Zone Sleep Gallery logo

Reply from Comfort Zone Sleep Gallery

Thank you for taking the time to give Pam such a lovely shout out. Customer Service is so important to us and it sounds like you had a very positive shopping experience.

Rated 4 out of 5 stars

Quick delivery

September 24, 2019
Unprompted review
Comfort Zone Sleep Gallery logo

Reply from Comfort Zone Sleep Gallery

So glad we could help you get what you needed quickly. Thank you.

Rated 5 out of 5 stars

The Best Customer Service and Quality of Product!

Pam has been a delight to work with, providing printouts, showing creativity with a design for "hope chest" as well as for a piece 21" wide. Coupled with her creativity is the quality of the craftsman who makes the furniture (Jose? Juan?)

I couldn't be happier with the nice heavy wood used -- substantial, better than most new furniture I've seen, certainly superior to those custom-tailored to my space, as this is!

Thank you Comfort Zone!

September 24, 2019
Unprompted review
Comfort Zone Sleep Gallery logo

Reply from Comfort Zone Sleep Gallery

We're so thrilled you got exactly what you wanted. Thank you for letting us know what a positive experience you had with both Pam and with your new furniture.

Rated 5 out of 5 stars

Both times we have gone and purchased…

Both times we have gone and purchased from Comfort Zone, they have been extremely helpful, knowledgeable and friendly. We love our hide a bed and have referred several people to this store.

September 23, 2019
Unprompted review
Comfort Zone Sleep Gallery logo

Reply from Comfort Zone Sleep Gallery

Thank you Danita for your continued loyalty. It's a pleasure to help you get exactly what you're looking for. We appreciate that you took time out of your busy schedule to leave a review.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look