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Comfybear Reviews 1,093

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TrustScore 1 out of 5

1.1

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many customers expressed dissatisfaction with the products, citing poor quality and items not matching descriptions. Several people reported that products, such as steam irons and slimming patches, were ineffective or caused unexpected issues. Consumers also frequently encountered problems with their orders, including items never arriving or significant delays in delivery. Furthermore, many found the refund process difficult, with companies often unresponsive to requests or offering unsatisfactory resolutions.

What people talk about most

Product

Consumers consistently express strong dissatisfaction with the products. Many reviewers report not receiving... See more

Quality

Reviewers highlight negative aspects of quality. Customers consistently report dissatisfaction with product... See more

Delivery service

Reviewers express significant dissatisfaction with the delivery service. Many customers report that items... See more

Refund

Customers experienced significant dissatisfaction with the refund process. Many reviewers reported that the... See more

Order

People report negative experiences with their orders. Many consumers express dissatisfaction, with some... See more

Based on these reviews

Rated 1 out of 5 stars

SCAMMERS, FRAUDSTERS AND THIEVES. KEEP WELL AWAY! I purchased a bra from their Facebook advert which never arrived. They supplied a bogus postal tracking, I was then informed they were in the USA, and... See more

Rated 1 out of 5 stars

I'm still waiting on my delivery the tracking website hasn't been updated in the last 3 days and is no better than useless with no real detail. I wished ld check here first as would have save mysel... See more

Rated 1 out of 5 stars

Ordered a wireless speaker stupidly from an add on Facebook. Item never arrived, tracking site was fake. Emailed them several times, no reply, now battling to get money back. Do not purchase anythin... See more

Rated 1 out of 5 stars

Ordered a steamer and a tiny iron arrived that does not heat up at all!! Contacted Customer service after plenty of email ping pong with them where they said keep it and they would refund me 40% I ref... See more

Contact info

1.1

Bad

TrustScore 1 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

BEWARE COMFYBEAR IS A SCAM

Beware of this company...ordered what I thought was a UK email address & waited weeks ...the order arrived 16th December & is nothing like what I ordered & paid for ...it's cheap & nasty & I was completely mislead & the product is nothing like what it was advertised at...these were presents for 2 little girls for Christmas & the products are fit for the bin...DO NOT ORDER FROM THIS COMPANY

December 16, 2025
Unprompted review
Rated 1 out of 5 stars

Clearly a SCAM company

Clearly a SCAM company - cheap shoddy tacky items arrive without even having ordered them and yet moneys STOLEN from the bank account! NO RETURNS ADDRESS - a sure red flag, and box says only "CHINA" on it. seeking chargeback

October 19, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid Avoid Avoid

If I could put zero stars then I would...avoid this company...didn't receive my order, when I chased them up by email I was totally ignored and lost my money.

August 6, 2025
Unprompted review
Rated 1 out of 5 stars

Do not waste your money

Items took weeks to arrive after having to chase the company. I ordered a pack of 3 bandeau bras. The quality of the material is awful, there is zero support and no elasticity in them. They are a complete waste of money and only fit to go straight in the bin. Please do not waste your money on them. I've tried to add a review on their website but it isn't possible.

September 20, 2025
Unprompted review
Rated 1 out of 5 stars

Facebook scam

Advertisement popped up on Facebook and seemed to be a UK based company, but two weeks after processing my payment, I had still not received an order number or shipping date, after a few emails I got a standard automated response advising they were busy and please understand their position, at which stage it was clear this was a scam, luckily managed to claim back through my credit card.

September 16, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible service

Terrible service
Tracking items nearly impossible
Been waiting nearly 2 weeks for my item still not received it
Customer service is shocking

September 5, 2025
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

SCAMMERS, FRAUDSTERS AND THIEVES. KEEP WELL AWAY! I purchased a bra from their Facebook advert which never arrived. They supplied a bogus postal tracking, I was then informed they were in the USA, and that my package was in transit and further nonsense postal updates followed over a period of five weeks, the final one ultimately led to a housing estate in Edinburgh! LOL! I got Paypal involved, they have given these jokers until 20th August to refund my money. Beware of these scammers, liars, and thieves. Facebook also notified.

July 3, 2025
Unprompted review
Rated 1 out of 5 stars

Steam Iron

We bought a steam iron which we didn’t know had to come from China.

The iron was not fit for purpose, it was very small with a very little cord with it.

We contacted Comfy bear to return the item, we were informed we had to send back to China at our expense
Or keep the item and they would give a 30% refund which is not acceptable

I would not order anything from this company

July 25, 2025
Unprompted review
Rated 1 out of 5 stars

Do not order from this company

Do not order from this company
Never received steam iron I ordered sent loads of emails never got reply and even ordered this on Klarna and still had to pay as Klarna report said it was delivered
Shocking
Would be 0 star but had to leave one

July 8, 2025
Unprompted review
Rated 1 out of 5 stars

DON'T BUY FROM THIS COMPANY

As a previous review highlighted, the company have No returns policy, this is not mentioned at ordering, the response you get is, pay the postage back to China or accept 30% and keep the items, Why the heck would you want to keep the items you are trying to return
(being return because they are a pile of rubbish).

DON'T BUY FROM THIS COMPANY

June 20, 2025
Unprompted review

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