I had an enquiry regarding my Commsave account, and I was really impressed with the service I received. My query was dealt with incredibly quickly, and everything was explained clearly and profession... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve always had a great experience with Comsave. Whenever I’ve needed them, I’ve been helped straight away with no hassle, and the staff are always professional and understanding. Life happens,... See more
Company replied
Excellent service with excellent staff. I have been using Commsave for a couple of years now. They are a brilliant, empathetic team who really try to help you in any way they can. I really apprec... See more
Company replied
Have been with Commsave for a few years now. The company enabled me to start saving, something I had not done for a couple of decades. The process is easy and straightforward through their app and w... See more
Company replied
Company details
Written by the company
We are a credit union which means we're a not for profit financial co-operative owned and controlled by its members. We offer an easy way to save, and a better way to borrow. So what’s the catch? – There is no catch! Just simple access to savings & loans direct from your pay.
Contact info
2 Summerhouse Road, NN3 6BJ, Northampton, United Kingdom
- 0303 0402 660
- hello@commsave.co.uk
- www.commsave.co.uk
4.8
Excellent
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 91% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good service
March 30, 2026
Unprompted review
Reply from Commsave Credit Union
Hi Azhar,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with commsave to be Very good service and appreciate your feed back.
Thank you again for such a lovely review.
Many thanks,
Commsave
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Commsave have been an absolute godsend…
Commsave have been an absolute godsend to me. They have helped me out of a really difficult situation and showed compassion and understanding. Especially how they have dealt with me, spoken to me and have really helped me whilst going through a really difficult period in my own life. I really appreciate everything they’ve done for me. I would recommend them to anyone. They have really good rates and offers to. The communication from them is also excellent and they reply straight away and do their best to help.
March 28, 2026
Unprompted review
Reply from Commsave Credit Union
Hi Stephanie,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent dealing with ourselves to be that it was a quick response to your query & that we have helped you in the past with difficult situations. Thank you for the appreciation we always aim to respond to queries as soon as we can to our members.
Thank you again for such a lovely review.
Many thanks,
Commsave
Noting negative to say
Noting negative to say, matters resolved satisfactorily and promptly
March 28, 2026
Unprompted review
Reply from Commsave Credit Union
Hi Konrad,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with commsave to be that you have noting negative to say, & that your matters were resolved satisfactorily and promptly
Thank you again for such a lovely review.
Many thanks,
Commsave
Taking a loan with come save
Hello yeah I've had a very good experience with come save this week I'm just waiting for the outcome but I'm sure I'll hear good news tomorrow thanks again for your help.
March 27, 2026
Unprompted review
Reply from Commsave Credit Union
HI Ronald,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with commsave to be a good experience with ourselves recently.
Thank you again for such a lovely review.
Many thanks,
Commsave
Thanks for quick response,good team
Thanks for quick response,good team
March 27, 2026
Unprompted review
Reply from Commsave Credit Union
Hi Adriana,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent dealing with ourselves to be that it was a quick response to your query.
Thank you again for such a lovely review.
Many thanks,
Commsave
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Very helpful with my enquiry
Very helpful with my enquiry. Really fast response. Excellent communication.
March 25, 2026
Unprompted review
Reply from Commsave Credit Union
HI Alan,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with commsave to be Very helpful with you recent enquiry. with a Really fast response & Excellent communication.
Thank you again for such a lovely review.
Many thanks,
Commsave
My queries were resolved within 24hrs…
My queries were resolved within 24hrs anytime I filled a query
Also, the loan approver and disbursement is very fast if all required information is provided and verified
March 26, 2026
Unprompted review
Reply from Commsave Credit Union
HI Anthony,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with commsave to be that you query was resolved in good time and that you have found our loan service to be extremely fast.
Thank you again for such a lovely review.
Many thanks,
Commsave
It feels good to actually communicate…
It feels good to actually communicate with an actual person. Thank you
March 25, 2026
Unprompted review
Reply from Commsave Credit Union
Hi Debbie
Thank you for taking the time to leave your 5* review
We are happy that you found your recent dealing with ourselves to be that you like to actually communicate with an actual person when calling.
Thank you again for such a lovely review.
Many thanks,
Commsave
Reply from Commsave Credit Union
HI Bryan,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with commsave to be Fast and very helpful it is great to hear this from our members.
Thank you again for such a lovely review.
Many thanks,
Commsave
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I am totally satisfied with Commsave
I am totally satisfied with Commsave. The communication through the app is quick and straightforward, the borrowing also is fair. They don't just rely on credit scores.
They don't waste times.
I recommended Commsave to my colleagues and friends.
January 20, 2026
Unprompted review
Reply from Commsave Credit Union
HI Tamsir,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent to be that you are totally satisfied with commsave, also that you found the communication to be quick and straight forward.
Thank you again for such a lovely review & the recommendation
Many thanks,
Commsave
It was quick and staff was really…
It was quick and staff was really helpful and polite.
March 23, 2026
Unprompted review
Reply from Commsave Credit Union
HI Daniel,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with commsave to be quick and efficient and that the staff were really helpful and polite.
Thank you again for such a lovely review.
Many thanks,
Commsave
I have not had any issues with this…
I have not had any issues with this bank at all. If I could transfer all my financial dealings to comm save, I would! Thank you for taking care of me and my money and for being kind in difficult circumstances now and in the past.
March 23, 2026
Unprompted review
Reply from Commsave Credit Union
HI Onyinye,
Thank you for taking the time to leave your 4* review
We are happy that you found your recent call with commsave to be issue free and a great financial support taking care of you when you need it most.
Thank you again for such a lovely review.
Many thanks,
Commsave
5star company
Excellent support and very supportive. Very smooth process with checks through instant banking. Many thanks to your team and company.
March 23, 2026
Unprompted review
Reply from Commsave Credit Union
HI Jay,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent to be a excellent support and we thank you for being a member of Commsave.
Thank you again for such a lovely review.
Many thanks,
Commsave
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Great customer services
Great customer services and I would recommend it to anyone for saving.
March 23, 2026
Unprompted review
Reply from Commsave Credit Union
HI Zeyad,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with commsave to be Great customer services this is something we pride ourselves on thank you for the recommendation.
Thank you again for such a lovely review.
Many thanks,
Commsave
Best services so far
March 23, 2026
Unprompted review
Reply from Commsave Credit Union
HI Mustafa,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with commsave to be Best services so far.
Thank you again for such a lovely review.
Many thanks,
Commsave
Would highly recommend this Credit…
Would highly recommend this Credit Union. Great customer service. Helped me when I needed it.
March 20, 2026
Unprompted review
Reply from Commsave Credit Union
HI Harry,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with commsave to be that you would highly recommend commsave as we have great customer service.
Thank you again for such a lovely review.
Many thanks,
Commsave
Excellent customer service and great…
Excellent customer service and great products
March 20, 2026
Unprompted review
Reply from Commsave Credit Union
HI Martin,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with commsave to be such a excellent customer service with great products.
Thank you again for such a lovely review.
Many thanks,
Commsave
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Reply from Commsave Credit Union
HI Fiona,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with commsave to be a fast and effective experience.
Thank you again for such a lovely review.
Many thanks,
Commsave
Reply from Commsave Credit Union
HI Tuesday,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with commsave to be Always friendly, helpful and quick to reply.
Thank you again for such a lovely review.
Many thanks,
Commsave
Good communication and fast service
Good communication and fast service
March 16, 2026
Unprompted review
Reply from Commsave Credit Union
HI Keith,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with commsave to be Good communication and fast service.
Thank you again for such a lovely review.
Many thanks,
Commsave
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