I had an enquiry regarding my Commsave account, and I was really impressed with the service I received. My query was dealt with incredibly quickly, and everything was explained clearly and profession... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve always had a great experience with Comsave. Whenever I’ve needed them, I’ve been helped straight away with no hassle, and the staff are always professional and understanding. Life happens,... See more
Company replied
Excellent service with excellent staff. I have been using Commsave for a couple of years now. They are a brilliant, empathetic team who really try to help you in any way they can. I really apprec... See more
Company replied
Have been with Commsave for a few years now. The company enabled me to start saving, something I had not done for a couple of decades. The process is easy and straightforward through their app and w... See more
Company replied
Company details
Written by the company
We are a credit union which means we're a not for profit financial co-operative owned and controlled by its members. We offer an easy way to save, and a better way to borrow. So what’s the catch? – There is no catch! Just simple access to savings & loans direct from your pay.
Contact info
2 Summerhouse Road, NN3 6BJ, Northampton, United Kingdom
- 0303 0402 660
- hello@commsave.co.uk
- www.commsave.co.uk
4.8
Excellent
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 91% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service as always from…
Excellent service as always from Commsave and the team, highly recommend!!
May 15, 2026
Unprompted review
Reply from Commsave Credit Union
Hi Michelle,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be Excellent services as always from ourselves and that you would highly recommend.
Thank you again for such a lovely review.
Many thanks,
Commsave
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Personal Experience of Commsave Credit Union.
I have been a member and customer of Commsave Credit Union for over 10 years now. During that time I have saved regularly with them, borrowed money with lower interest rate repayment, and have improved me credit score hugely.
In addition, I have always found the staff/team to be very helpful and efficient in my dealings with them. Therefore, I would highly recommend Commsave to anyone who is struggling with debt, who would like to start saving with them, improve their credit rating and be certain of fully relying on their friendly team to be there for them to meet their needs moving forward.
A big thank you to Commsave Credit Union!
Jude R. (Corby, Northamptonshire).
May 19, 2026
Unprompted review
Reply from Commsave Credit Union
Hi Jude,
Thank you for taking the time to leave your 5* review
We are happy that you found your have been a member for the last ten years, saving regularly and low interest payments on the loans you have had, with friendly efficient staff and a big thank you to you also for ten tears membership.
Thank you again for such a lovely review.
Many thanks,
Commsave
I would recommend Commsave
Never had a bad experience with Commsave , always very helpful and easy to use.% payed on loans are very competitive
May 19, 2026
Unprompted review
Reply from Commsave Credit Union
Hi Stephen,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be that you have never had a bad experience with ourselves and that you have found the service to be helpful and easy.
Thank you again for such a lovely review.
Many thanks,
Commsave
Very good company
Very good company , always there to help , very friendly staff , like the idea of saving why you borrow, good interest rates aswell
May 19, 2026
Unprompted review
Reply from Commsave Credit Union
Hi Shelley,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be
That we are a very good company & always there to help members with very friendly staff & that you like the idea of saving when you borrow with great interest rates all round.
Thank you again for such a lovely review.
Many thanks,
Commsave
Very happy with Commsave
Very happy with Commsave. I have saved with them for a number of years now. I found it easy to set up a monthly standing order, to transfer money out and to pay extra money in. Their site is comprehensive and provides full details of all the services they offer. I would highly recommend Commsave
May 19, 2026
Unprompted review
Reply from Commsave Credit Union
Hi Christine,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent dealings with Commsave to be that you are very happy with ourselves and have been with Commsave for many years.
With easy to set standing orders and transferring monies paying more in. Thank you for the recomendation.
Thank you again for such a lovely review.
Many thanks,
Commsave
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Reasonable interest rate and excellent customer service
The interest rate is reasonable but not as high as some others however im happy to remain with them as I approve of the support they provide to borrowers.
They have been extremely helpful whenever I've contacted them; resolving my queries rapidly.
Extremely pleased with the service they provide
April 8, 2026
Unprompted review
Reply from Commsave Credit Union
Hi Rob,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be
That the interest rate is reasonable but not as high as others, with great support & quick resolved queries and that you are extremely pleased with our service.
Thank you again for such a lovely review.
Many thanks,
Commsave
Excellent service
Excellent service, always been a great when I’ve needed anything.
May 18, 2026
Unprompted review
Reply from Commsave Credit Union
Hi Simon,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be Excellent service, always been a great when you needed anything.
Thank you again for such a lovely review.
Many thanks,
Commsave
Helpful team when I had to change my…
Helpful team when I had to change my address.
I have always been rubbish at saving, but as this comes straight out of my wage, I don't see it.....
Commsave makes it easy to save.....
March 11, 2026
Unprompted review
Reply from Commsave Credit Union
Hi Julie,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be very helpful when you needed to change your address with Commsave making it easy to save for you.
Thank you again for such a lovely review.
Many thanks,
Commsave
Reply from Commsave Credit Union
Hi Andrew,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be Very helpful.
Thank you again for such a lovely review.
Many thanks,
Commsave
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Been with commsave for so many years I…
Been with commsave for so many years I find it a great way to save and great interest rates easy access to my savings at anytime and quick and easy access to withdraw at anytime. If I need a loan which I have in the past they would be my go to as great rates and ease to apply online
May 16, 2026
Unprompted review
Reply from Commsave Credit Union
HI Anita,
Thank you for taking the time to leave your 5* review
We are happy that you found you have been with commsave for many years and that you find it a great way to save with easy access to your savings.
Thank you again for such a lovely review.
Many thanks,
Commsave
Experience at Commsave
Positive experiences with team about issues and finding the best account fir yourself.
The app is great for keeping up to date with draws and things happening at the union.
Simple to move money around and had no issues with money being taken without my approval.
Saving rates have been better compared to my current bank and others that I have used.
I would highly recommend opening an account with them.
May 15, 2026
Unprompted review
Reply from Commsave Credit Union
Hi James,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be very Positive experiences allowing easy access around your accounts and that you would highly recommend commsave to others.
Thank you again for such a lovely review.
Many thanks,
Commsave
SIMPLY THE BEST!
Where do I even start?? To cut a long story short, Commsave has never let me down! Simply the most reliable credit Union ever! I would definitely recommend this awesome organisation to the entire world! Thanks commsave!!
May 12, 2026
Unprompted review
Reply from Commsave Credit Union
Good Morning
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be that we have never let you down a most reliable credit union.
Thank you again for such a lovely review.
Many thanks,
Commsave
You can't get better than commsave
Commsave is definitely a top runner in loans and financial advice.
Friendly staff , who are always happy to help in all capacity....
I would definitely recommend them...
May 14, 2026
Unprompted review
Reply from Commsave Credit Union
Hi Teiga,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be a top runner providing loans and financial advice. With friendly staff who always help.
Thank you again for such a lovely review.
Many thanks,
Commsave
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Have been saving with Commsave for many…
Have been saving with Commsave for many years, including having a couple of loans with them for those big purchases. Always great service and their online APP is very user friendly
May 14, 2026
Unprompted review
Reply from Commsave Credit Union
Hi Shane,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be Always providing a great service and been with commsave for many years.
Thank you again for such a lovely review.
Many thanks,
Commsave
Very good
Very good. Quick response to any enquires. Money in and out very quick
May 1, 2026
Unprompted review
Reply from Commsave Credit Union
Hi Stephen,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be Very good with a very quick response to all your queries & enquires.
Thank you again for such a lovely review.
Many thanks,
Commsave
Great customer care
The staff at Commsave are very efficient, helpful and courteous, both on-line and by telephone. They could teach many banks a lesson in customer care.
May 11, 2026
Unprompted review
Reply from Commsave Credit Union
Hi Janice,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be that you have found the staff to be efficient helpful and courteous.
Thank you again for such a lovely review.
Many thanks,
Commsave
Really good company allowing me to save…
Really good company allowing me to save for the first time at age 45 ....
May 11, 2026
Unprompted review
Reply from Commsave Credit Union
Hi Rachel,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be a really good company allowing you to save for the first time at age 45.
Thank you again for such a lovely review.
Many thanks,
Commsave
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Customer service delivered by people not AI
I have been using Commsave for several years. They have made use of technology over this time. However unlike other financial services where you are greater with automated and AI communication, there are people who answer your questions and do so professionally.
May 6, 2026
Unprompted review
Reply from Commsave Credit Union
Good Morning,
Thank you for taking the time to leave your 5* review
We are happy that you have been using commsave for many years making use of direct chat function with quick and efficient replies to your queries.
Thank you again for such a lovely review.
Many thanks,
Commsave
Very helpful
Very helpful when approved cash in my account very quickly and when I’ve had queries they have been delt with quickly
February 7, 2026
Unprompted review
Reply from Commsave Credit Union
Hi Chris,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be Very helpful when approved cash in your account quick and queries delt with quickly.
Thank you again for such a lovely review.
Many thanks,
Commsave
These guys are the bees knees!
These guys are just so good! They’ve understanding, efficient and they know what they are doing, trust me, in this day and age, that’s rare! First class service every time I had a question or two!
May 7, 2026
Unprompted review
Reply from Commsave Credit Union
Hi Sue,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be that our understanding is efficient & providing first class service.
Thank you again for such a lovely review.
Many thanks,
Commsave
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