Long time user of their browser extension and always activate the cash back before I make a qualified purchase. I also receive an email each time I activate. Noticed my cash back balance hasn't increa... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have multiple cash back offers that are past the 45 days , I have sent proof of orders, screenshots, delivery notifications... as requested by RMN twice, yet issues still not resolved. My offers... See more
Company replied
Very disappointed with this no customer service mess. I prefer to talk to a human beings. Saving money while making money doesn't always work , the goal should be to help increase new customers with g... See more
Company replied
I have had a wonderful experience using RetailMeNot. The site is easy to use, and I usually find promo codes that actually work. I like how simple it is to search for a specific store and quickly se... See more
Company replied
Company details
- #19 of 19 best companies in Cashback Provider
- #4 of 4 best companies in Coupon Service
Written by the company
RetailMeNot's been making 'add-to-cart' effortless since 2006 – whether you're shopping through our website, browser extension, or RetailMeNot Rewards app. We've built relationships with Fortune 500 retailers in clothing, beauty, travel and tech to secure exclusive codes and cash back offers for you. Our buying guides are trusted by NBC News, Forbes, AARP and Good Morning America. In-house experts hand-verify deals and remove ended codes ASAP. Shop with us, and every purchase becomes a smart one!
Contact info
301 Congress Ave, 78701, Austin, United States
- www.community.retailmenot.com
3.5
Average
245 reviews
Asks customers to review
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I had a great experience using…
I had a great experience using RetailMeNot's chat feature to contact customer service. It was easier than calling, the response was prompt, and my issue was resolved quickly. I highly recommend using RetailMeNot!
October 14, 2025
Unprompted review
Reply from RetailMeNot
We're so glad to hear that our chat feature provided such a positive and efficient experience for you! We appreciate you highlighting the ease of use and prompt resolution. Thank you for your wonderful feedback and recommendation.
Professional attention
October 7, 2025
Unprompted review
Reply from RetailMeNot
Thank you for your feedback, Emanuele!
GREAT CUSTOMER SERVICE …
Your team responded and took care of the problem I had to get my rebates with Lowes. I've been a long time RMN customer and appreciate your prompt responses and handling to my satisfaction. Keep up the good customer service!
October 7, 2025
Unprompted review
Reply from RetailMeNot
We are so pleased to hear that our team was able to assist you with your rebates and that we met your expectations as a long-time customer. Your kind words about our prompt responses and handling of your request mean a lot to us. We truly appreciate your continued loyalty and positive feedback!
Top Notch Customer Service Team
The Retailmenot customer service team is top notch!
Always friendly communication and prompt attention to help requests!
October 10, 2025
Unprompted review
Reply from RetailMeNot
We are so glad to hear that our customer service team provided you with such a positive experience! Your kind words mean a lot to us.
Generous cashback and customer support…
Generous cashback and customer support response when needed. Thanks!
September 16, 2025
Unprompted review
Reply from RetailMeNot
We are so glad to hear that our cashback and customer support met your expectations. Thank you for your kind words!
Quick fixes when reaching out to customer service
Unfortunately, too many offers are being rejected when they are valid. Paige has quickly been getting these offers approved for me.
October 7, 2025
Unprompted review
Reply from RetailMeNot
We're so happy to hear that our team member was able to help you get your valid offers approved quickly. We appreciate you sharing your positive experience with us!
Great Web Site
Payouts are quick. The one time I didn't get the reimbursement, I contacted customer service and the issue was resolved within hours.
October 7, 2025
Unprompted review
Reply from RetailMeNot
We're so glad to hear that our quick payouts and efficient customer service resolved your reimbursement issue promptly. Thank you for sharing your positive experience with us!
When I reported a problem it was solved…
When I reported a problem it was solved in 2 days.
October 2, 2025
Unprompted review
Reply from RetailMeNot
We're happy to hear that our team resolved your concern so quickly. We appreciate your positive feedback.
Easy fix to a missing cash back.
October 1, 2025
Unprompted review
Reply from RetailMeNot
Thank you for the great feedback! We're so happy to hear that resolving your missing cash back issue was an easy fix.
Great cash back service
Great cash back rates and support. One of my go-to cash back services!
October 2, 2025
Unprompted review
Reply from RetailMeNot
Thank you for the wonderful review! We're so glad you're enjoying our cash back rates and have had a great experience with our support team. We're honored to be one of your go-to services!
RMN address my missing cashback ticket…
RMN address my missing cashback ticket very effectively.
October 1, 2025
Unprompted review
Reply from RetailMeNot
Effective solutions are what we aim for! Thanks so much for letting us know we hit the mark. We appreciate it!
This site has helped me save so much…
This site has helped me save so much money. It doesn’t work all the time but the times it does work, outweighs the times it hasn’t worked.
October 1, 2025
Unprompted review
Reply from RetailMeNot
Thank you so much for your review! We are so happy that, overall, we've helped you save a lot of money. We know it can be frustrating when an offer doesn't work, so it's fantastic to hear that you find the wins are well worth it.
Great way to save extra money
Great way to save extra money. I’ve gotten a lot of cash back, and it’s become a habit to check before I buy. Highly recommend to anyone who shops online.
September 29, 2025
Unprompted review
Reply from RetailMeNot
Thank you for the fantastic review and for recommending us to other shoppers!
Quick Resolution for Missing Cashback
I noticed that my cashback from two recent purchases didn’t show up in my account, so I reached out to RMNs customer service. Both times, they responded really quickly and were super helpful. After verifying the details, they manually added the cashback to my account. The whole process was smooth and stress free. Other cashback sites need to take notes. This is how it should be done!
September 16, 2025
Unprompted review
Reply from RetailMeNot
Thank you for this incredible feedback. We're so happy our team could provide a quick and stress-free solution for your missing cashback. Hearing that we're setting the standard for how support should be done is the best compliment we could ask for. We truly appreciate you!
I had an issue, it was resolved.
I had an issue, submitted a request with documentation and received help.
September 24, 2025
Unprompted review
Reply from RetailMeNot
Thank you for the feedback. We're happy we could provide the help you needed with your issue. We're here for you if anything else comes up!
Quick response
It was easy and quick to resolve an issue with missing cash back.
September 29, 2025
Unprompted review
Reply from RetailMeNot
Thank you for letting us know! We're so glad we could get that sorted out for you quickly and easily. We're always here to help!
Excellent customer service
Excellent customer service. Always responsive, helpful, and willing to answer questions.
September 8, 2025
Unprompted review
Reply from RetailMeNot
We love to hear it! "Responsive, helpful, and willing to answer questions" is everything we aim for in our customer service. Thank you so much for taking the time to share your positive experience.
Reply from RetailMeNot
We're happy we could help promptly! Thanks so much for the feedback.
they really deliver on their promises
September 11, 2025
Unprompted review
Reply from RetailMeNot
That is wonderful to hear. Thank you so much for taking the time to share this. We truly appreciate it!
Great Customer Service at Retail…
The customer service people at Retail Me Not were very responsive and very helpful .
September 18, 2025
Unprompted review
Reply from RetailMeNot
That's wonderful to hear! Thank you so much for sharing your positive experience. We'll be sure to pass your kind words along to our customer service team. They'll be thrilled to know they were so helpful and responsive!
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