Compareairportparkings Reviews 

Compare airport parking itself was not a problem, however we booked via you for SPS parking Stansted, after paying we then received an email stating we have to pay £13 each way to get them to take us to the airport. When we arrived we were rather rudely greeted and told it was £20. So we paid it as at this stage we had no option we had a flight to catch, we then didn’t even get dropped at the airport drop off, we were dropped at the Hilton hotel and told to walk, this was clearly to avoid having to pay Stansted’s drop off fee’s!!! Our flight was then massively delayed because of the air traffic control issues, I messaged the company to explain about our delay, no reply and then on pick up when we finally managed to get back to Stansted they wanted another £20 as an extra day fee, we had already paid for the 9th but they wanted extra payment for that day. Constantly contradicting themselves by saying we had to let them know, which we did and then when I said we had messaged he all of a sudden couldnt understand English and just said you have to pay. All in all I would never park at El Granero ever again, I have never known such a shambles. For future bookings I will be booking via purple parking to ensure we get to park somewhere half decent, not a muddy compound that want to rip you off!!

Scammers. You have to wait an hour for the car. They will pay an extra £26 for airport parking. Dirt, scammers. Cheaters. I advise against

So disappointed with the car park they let me book on, it was a horrible place, massive delays, damaged cars everywhere. They should be ashamed of themselves

What an absolute shambles. Kept waiting dropping off and picking car up. Will NEVER use again.

Very easy to use. Booking very simple

No set location to park. No one was here to meet us.
We waited nearly an hour for our car to be picked up.
We missed out flight.
Now we've been waiting two hours for our car to be returned and they keep phoning to ask when the car is going to be dropped off, when we keep saying we need to collect.
Not to mention they said nothing about the fact that we had to pay for offical parking ontop of this. So we spent an extra out of pocket.

Have ended up wasting more money then what we thought we was saving.

⭐ 0/5 STARS — AVOID AT ALL COSTS. Nearly missed our flight, hidden charges, threats & absolute chaos

Would give -5 stars if I could. DO NOT BOOK.

This company is the worst experience I’ve ever had — unprofessional, dishonest, misleading, rude and threatening from start to finish. Here’s exactly what happened: Arrival — Confusion, hidden charges & nearly missed our flight

• Instructions were vague and unclear — no office, no proper meeting point, just told to find “a random lady” somewhere. Wasted ages searching, felt dodgy from the start.

• Deliberately misleading pricing: Email stated clearly “Our service is fully inclusive – you do NOT need to pay any airport levy charges” — then buried at the very bottom in tiny print: “Airport levy: £8.00 each way (not included)”. Pure bait-and-switch. We were forced to pay £16 extra on the spot while rushing, with no choice.

• All the confusion searching for someone + last-minute charge meant we nearly missed our flight completely — stressful beyond belief before a holiday.

✈️ Return — Cancelled flight, 2.5hr wait, threats, terrible service

• Our flight was cancelled. 15 mins after finding out I phoned straight away to let them know we couldn’t collect that day and asked if there’d be extra fees — they said yes, £20. We agreed and were told: “Just call tomorrow 30 mins before you arrive.”

• Next day — called 45 mins before arrival. Went to the car park stated in the email — they told us to drive to Premier Inn. Got there — nobody there. Called again — told to go to BP petrol station instead. Who arranges collection at a petrol station?!

• Customer service was appalling throughout: Rude tone, short with us, kept hanging up mid-call saying “other customers are calling” — absolutely disgraceful attitude.

• Every call we were told “driver’s 10–15 mins away” — repeated for TWO AND A HALF HOURS. When we finally lost patience, they got ABUSIVE and THREATENED to keep our car — told us we weren’t getting it back. We actually had to call the police — who told us this company is already known to them and “bad news”.

• After 2hr 30mins they phoned us asking where WE were — claiming the car had been waiting there for 10 mins already! We went to collect it — nobody there, no keys handed over. Called again — told the key was just left sitting on the front wheel, in full view of anyone walking past. Completely reckless — anyone could’ve taken it or driven off.

• On top of all that — we were charged multiple times entering/exiting the airport while being sent back and forth between locations.

Hidden fees, lies, endless waiting, being sent between locations with no one there, rude staff who hang up on you, threatening to keep your car, and leaving keys on a wheel for anyone to grab. This isn’t a professional service — it’s a shambles.

Save your money, your stress and your peace of mind — PAY THE EXTRA AND BOOK PROPER AIRPORT PARKING INSTEAD. AVOID THIS COMPANY AT ALL COSTS. If I could leave zero stars I would. Absolute disgrace.

Avoid this service! They do not respond to my emails! I called to request a small amendment and was informed there would be an extra charge, even though the policy does not mention this fee. I requested a full refund and was told there would still be a charge for that! It’s better to book directly with a reputable car park. I am still waiting for my refund as I have raised a dispute with my bank.

Absolutely shocking. They do not pick up the phone. Post code sent me to wrong place and I nearly missed my departure flight. Attitude is appalling and sexist. In the way back I've waited an hour to be picked up with no clear guidance on how to identify their business. Other people also travelling are having the same unfortunate experience with this company. Do not use them

Nice and easy drop off service. Would recommend

Easy to book and relatively cost effective and then everything went downhill from there.

I called 30 minutes before arrival as requested but still had to wait 20 minutes in the terminal for someone to arrive.

On return it quite categorically states that I should call them once I had my luggage. I did, only to be told I would have to wait at least 30 minutes for my car. In fact I waited 60 minutes.

The person I spoke to on the phone was both difficult to understand and worse, very rude.

In addition my car was taken a long way off site and much further than I had been advised.

A very poor service overall.

I will not be using this company again and would advise you to follow suit.

Terrible service – avoid this company

We used My Car Care Limited for airport parking at Stansted and were extremely disappointed with the service.

After contacting them as instructed, we were initially told our car would arrive in approximately 35 minutes. Once that time had passed, we were repeatedly given inaccurate updates: another 10 minutes, then 5 minutes, 3 minutes and finally 1 minute. None of these estimates were correct.

Around 15 minutes later, we were told to move to Row N outside the Green Car Park. We followed the instructions, but there was still no driver or vehicle waiting for us. In total, we spent over an hour waiting and being directed around the car park.

This was particularly unacceptable as we were travelling with four suitcases, three young children, a baby and a pram. We were left waiting in an area with vehicle fumes while receiving confusing and contradictory information.

Eventually, the driver called and said he could see us, but told us to walk in the opposite direction to find him. Despite being aware that we had young children, a baby, a pram and substantial luggage, he did not come to assist us. He never actually met us and instead left the key on the wheel of the car, with the parking ticket inside, before leaving.

We then discovered that we had been left with a £21 parking charge to pay in order to exit the car park.

This was not the meet-and-greet service we paid for. The communication was poor, the waiting times were repeatedly inaccurate, and the way the vehicle was left was completely unacceptable. We are seeking reimbursement of the £21 charge and appropriate compensation for the poor service.

Based on our experience, we would not use this company again and would advise others to consider alternative parking providers.

Very professional service at a good price,
and easy to complete transaction.

Booked then found extra hidden charges, like an extra £20 to use the bus. £10 pick up £10 drop off so cancelled right away, asked for a refund, they say no not ticked right box, but not used service and will not use service as got better offer elsewhere. The customer answering call service forgot they are working for a company sound like they just woke up.

Aside from the undisclosed fees, Saver Meet & Greet Stansted failed to report an accident involving my car. I am now having an absolute nightmare trying to get the matter resolved. The lack of transparency and accountability is shocking!! . Avoid at all costs. An extremely unhappy customer.

We waited for 3 to have car returned to us from the point we landed and called for the car collection upon arriving back into Gatwick , I am still waiting a full refund and an apology!

Absolutely terrible, I arrived back at my car only to find it had been impounded by the police as it was abandoned pub carpark for the week some miles down the road. It was Filthy, wheels curbed and delayed me arriving home by several hours …. You should not recommend iligitimate company’s.

Awlful!! Never received the correct service we paid for. The customer service is no existent. Avoid at all costs

We were late to drop off my car, due to our flight being delayed by 5 hours. We were late to drop off the car by 1:30. They charged us £25. It’s not like we got back late.

Good points: very easy to use, car was in same condition as before
Bad points: long bumpy farm lane to get to the parking (not good for low cars), my carpets were very muddy and dirty when i got back into my car, rubbish was left in the passenger footwell