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Compare the Market Australia Reviews 

6,267
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 246 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally helpful staff and the simple, user-friendly website that makes finding better deals remarkably fast and efficient. Many people highlight significant annual savings on insurance and household bills, noting that the entire comparison process feels completely stress-free. Consumers genuinely appreciate receiving thorough, clear explanations from knowledgeable advisers who take the necessary time to answer all questions. Some people were dissatisfied with unexpected pricing discrepancies and significantly higher quotes encountered during the final transaction stage. Several reviewers also mentioned that initial estimates sometimes failed to match the final amounts charged by the external providers.

What people talk about most

Price

Customers had positive experiences with price, reporting substantial savings on their insurance and household... See more

User experience

Users describe positive interactions with user experience, highlighting how simple and time-saving the... See more

Value for money

Clients share positive opinions on value for money, consistently reporting substantial financial savings and... See more

Staff

Customers consistently note positive experiences with staff, highlighting representatives who are friendly,... See more

Service

Reviewers mention positive feedback about service, highlighting knowledgeable and friendly staff who make the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It is great to have an independent third party doing all the work for you. It is also great to be able to speak to a 'real' person, in this case Lachlan, who is friendly, polite and with a sense of hu... See more

Company replied

Rated 5 out of 5 stars

I have contacted Compare the market twice in the last month and both experiences were fantastic. I was able to save $700 on my car insurance which was a great outcome. I had my health cover checked an... See more

Company replied

Rated 5 out of 5 stars

Results appeared quickly. The best rated company rang me. I accepted their quote and saved myself around $500 without having to go through the time consuming task of contacting various companies for a... See more

Company replied

Rated 5 out of 5 stars

I have used compare the market now a few times and always found things easy to compare my current situation to others. This happens quickly with multiple options and is more than helpful when time com... See more

Company replied


Company details

  1. Price Comparison Site

About Compare the Market Australia

Written by the company

Why compare with us?

Our smart comparison technology is trusted, free for you, safe and secure.


Trusted by Aussies

Since 2012 our smart comparison technology has helped millions of Australians compare & search for savings.
Free to use

When you buy through us, our partners pay a commission, which keeps our service free for you. We don’t markup any of the prices on our website.
Safe & secure

We take data privacy and security seriously, and will only use your information with your permission. You can read our full privacy policy here.

Why compare with us?

Written by the company

We’re proud to have helped millions of Aussies look for a better deal. 
Since 2012, we’ve helped millions of Australians look for better insurance deals and save money. Our comparison service makes switching providers simple so you can make informed financial choices. With just a few clicks, our free for you, secure comparison tool can look for a better deal on your quotes and switch you to a new deal that fits your budget in minutes. Discover great options from a range of trusted brands today and start potentially saving. Simples! When every dollar counts, it pays to compare!

Empowering Aussies, one comparison at a time

It pays to compare

Compare a range of quotes in minutes and start potentially saving today.

Simple to use
Get started by answering a few quick questions to help us understand your needs.

Compare & save
Save time and effort by easily comparing quotes from a range of brands side-by-side.

Switching is easy
Follow a few easy steps online to switch to a new deal that suits your budget.

Contact info

Savings Made Simples!

We believe the best decisions start with a comparison.

4.5

Excellent

TrustScore 4.5 out of 5

6K reviews

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Asks customers to review

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4.5

All reviews

(6,267)

257 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A really professional conversation with…

A really professional conversation with your representative.He gave concise and relevant answers to each of my questions.

July 26, 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Hi Peter, thank you for taking the time to share your feedback. We’re really pleased to hear our team was able to help make things Simples for you. Thanks again for choosing Compare the Market and we hope you have a great day! - Lochlan

Rated 5 out of 5 stars

Good outcomes for all inquiries.

Good outcomes for all inquiries.
Good English among staff; very patient service from staff members.
Negative below.
I mistakenly left my inquiries for a mortgage refinance three times. Now I am successfully working with one staff member, Stephen, but I still keep receiving phone calls from two other agents. I told them not to call me, however, I keep receiving calls. I believe it's an IT problem to cancel inquiries of other agents when a customer is already engaged

July 28, 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Hi Alexandre, thank you for taking the time to share your feedback. We’re really pleased to hear that Stephen was able to help make things Simples for you! As for the additional calls; if you’re open to it, please contact us at customerresolutions@comparethemarket.com.au with a few details so we can look into what happened and follow it up. We hope you have a great day! - Lochlan

Rated 5 out of 5 stars

You were able to get me a premium with…

You were able to get me a premium with Budget Direct that the company itself could not match.

July 27, 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Thanks so much for your kind words, Chris! Feedback like this always makes our day and we’re glad we could help. We hope you have a great day! - Lochlan

Rated 5 out of 5 stars

Because your representative rang when…

Because your representative rang when he said he would and is very good at his job

July 28, 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Hi Rosemarie, thank you for taking the time to share your feedback. We’re really pleased to hear our team was able to help make things Simples for you! Thanks again for choosing Compare the Market and we hope you have a lovely day! - Lochlan

Rated 4 out of 5 stars

Good service and friendly staff

Good service and friendly staff

July 19, 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Hi David, thank you for taking the time to share your feedback. We’re really pleased to hear our team was able to help make things Simples for you! Thanks again for choosing Compare the Market and we hope you have a great day! - Lochlan

Rated 5 out of 5 stars

Trouble free

July 26, 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Thanks for sharing your experience, Alan. We’re really glad you had a great experience and appreciate you taking the time to share it! We hope you have a great day! - Lochlan

Rated 4 out of 5 stars

Consultant knew his topic well

Consultant knew his topic well, listened well and provided a saatisfactory policy recommendation.

July 27, 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Hi Paul, thank you for taking the time to share your feedback. We’re really pleased to hear our team was able to help make things Simples for you! Thanks again for choosing Compare the Market and we hope you have a great day! - Lochlan

Rated 4 out of 5 stars

Saved $200.

July 27, 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Thanks so much for your feedback, Graham! Hearing about positive experiences like yours means a lot to us. We’re glad Compare the Market could help make comparing and searching for savings, Simples! We hope you have a great day! - Lochlan

Rated 5 out of 5 stars

Easier and much more convienient

Easier and much more convienient. Saves alot of time.

July 26, 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Thanks so much for your kind words, Robin! Feedback like this always makes our day and we’re glad we could help. We hope you have a great day! - Lochlan

Rated 4 out of 5 stars

Very quick glance at what's on offer

Very quick glance at what's on offer. Excellent for initial screening of companies offering the best deals.

July 25, 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Thanks for sharing your experience, Edward. We’re really glad you had a great experience and appreciate you taking the time to share it! We hope you have a great day! - Lochlan

Rated 5 out of 5 stars

They were very helpful and explained…

They were very helpful and explained the questions clearly

July 26, 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Thanks so much for your kind words, Margaret! Feedback like this always makes our day and we’re glad we could help. We hope you have a lovely day! - Lochlan

Rated 5 out of 5 stars
Compare the Market Australia logo

Reply from Compare the Market Australia

Thanks so much for your feedback, Tom. Hearing about positive experiences like yours means a lot to us. We’re glad Compare the Market could help make comparing and searching for savings, Simples! We hope you have a great day! - Lochlan

Rated 4 out of 5 stars
Compare the Market Australia logo

Reply from Compare the Market Australia

Thanks for sharing your experience, Ian. We’re really glad you had a great experience and appreciate you taking the time to share it! We hope you have a great day! - Lochlan

Rated 5 out of 5 stars

They came along at an opportune time…

They came along at an opportune time when I had to reinsure our house and contents saving us a lot of money, turning a rediculously expensive quote into a just expensive but achievable one that we bought and were happy with.

July 25, 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Thanks so much for your feedback, Michael! Hearing about positive experiences like yours means a lot to us. We’re glad Compare the Market could help make comparing and searching for savings, Simples! We hope you have a great day! - Lochlan

Rated 5 out of 5 stars

Very handy and easy to compare apples…

Very handy and easy to compare apples with apples.

July 24, 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Thanks for sharing your experience! We’re really glad you had a great experience and appreciate you taking the time to share it! We hope you have a lovely day! - Lochlan

Rated 5 out of 5 stars

Easy to use site

Easy to use site, very helpful

July 22, 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Thanks so much for your kind words, Christina! Feedback like this always makes our day and we’re glad we could help. We hope you have a lovely day! - Lochlan

Rated 5 out of 5 stars

CTM found excellent pricing on gas and…

CTM found excellent pricing on gas and electricity and internet for me. They checked in along the way to make sure all suppliers had been in contact and that all was running smoothly for connection. Very impressed with the quality of service.

July 23, 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Thank you for sharing this, Rachelle! We love hearing when customers have a great experience. Helping people compare their options and look for savings is what we’re here for. Thanks again for choosing Compare the Market and we hope you have a lovely day! - Lochlan

Rated 5 out of 5 stars

Easy to navigate

Easy to navigate

July 24, 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Thanks so much for your kind words, Carole! Feedback like this always makes our day and we’re glad we could help. We hope you have a lovely day! - Lochlan

Rated 5 out of 5 stars

Quick and easy

Very straight forward. Secured a great price on my car insurance.

July 23, 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Thank you for sharing this! We love hearing when customers have a great experience. Helping people compare their options and look for savings is what we’re here for. Thanks again for choosing Compare the Market and we hope you have a great day! - Lochlan

Rated 5 out of 5 stars

Quick turnaround

Quick turnaround

July 23, 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Thanks for sharing your experience, Michael. We’re really glad you had a great experience and appreciate you taking the time to share it! We hope you have a great day! - Lochlan

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