Compare the Market Reviews 

142,263
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 43,724 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the digital platform for being extremely straightforward, fast, and entirely transparent when searching for various insurance policies. Consumers note that it is very convenient to secure better deals and significant savings compared to their previous renewals. People also enjoy the additional perks and the wide range of clear options available on the website. However, some people mentioned minor inconveniences regarding form details, optional add-ons, or third-party links. A few other people also felt that certain features or promotional reward programs could sometimes be slightly confusing to navigate.

What people talk about most

User experience

Consumers find user experience to be very positive, highlighting that the platform is easy to use and... See more

Price

Clients share positive opinions on price, reporting significant savings and reasonable premiums on their... See more

Website

Customers had positive experiences with website, finding it exceptionally easy to use, navigate, and complete... See more

Value for money

Reviewers mention positive feedback about value for money, consistently reporting substantial financial... See more

Service

Customers consistently note positive experiences with service, highlighting a straightforward and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Obtaining quotes was straightforward as with most comparison sites. Checking acoss three sites provided similar quotes but the year-long goodies provided by Compare the Market swung it for me. My last... See more

Rated 5 out of 5 stars

looked at travel insurance for people with medical conditions tried some other providers which say there the best ,however compare the market came out tops as regards same conditions i have for travel... See more

Rated 5 out of 5 stars

I was surprised to get an email from our travel insurance provider to say that they could no longer provide cover as they were reviewing matters. However I got 4 good quotes from compare the market so... See more

Rated 5 out of 5 stars

It is always good to know that when you are searching for fair price quotes, Compare the Market is reliable and easy. Yes I have searched using other platforms and even insurance providers own sites b... See more


Company details

  1. Price Comparison Site
  2. Insurance Agency

About Compare the Market

Written by the company

Comparethemarket was launched in 2006 and has grown rapidly to become one of the UK’s most loved price comparison websites.

We know managing your finances isn't something you want to spend ages on, so let us do some of the hard work for you. We’re constantly improving our service to add the little things that make using Comparethemarket as quick and easy as possible, like saving your details to speed up new quotes.

We’re best known for offering independent and impartial price comparison on car and home insurance. We can also help you to compare van, bike, travel, pet, and life insurance, as well as broadband, and mobile phone packages, and financial products such as mortgages, credit cards, loans, savings, and current accounts.

The service is free to use and the fee we receive does not affect the way we rank the products.

Don't Wombat It, Meerkat It.

Comparing with us is about the enjoyable stuff too – we love to reward you with Meerkat Meals, Meerkat Movies, and 25% off barista-made drinks and pastries at Caffe Nero when you take out qualifying products with us.*

If you have any questions or issues, you can find our FAQs and how to contact us here.


*To obtain a reward, a qualifying product must be taken out. 1 membership per year. Rewards T&Cs apply. Caffè Nero: 25% off barista-made drinks & pastries. App only. 2 codes per day. T&Cs apply. Meerkat Movies: Participating cinemas. Tues or Weds. 2 standard tickets only, cheapest free. Meerkat Meals: App only. Participating outlets. Restrictions, limitations & T&Cs apply.

Contact info

4.9

Excellent

TrustScore 5 out of 5

142K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

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4.9

All reviews

(142,263)

43,087 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

AVIVA Result!!

Easy to use and the result was unexpected. Got a price from AVIVA that was half what they had quoted when I contacted them directly.

August 19, 2026
Rated 1 out of 5 stars

Not for business electricity. No. No way.

I broadly speaking use compare the market and am happy, but as a business utility bill payer I realised while filling out a comparison they use bionic.
That is a red flag for me.
Bionic have caught a number of people with their Do It For You service. This is when, after using them to find an electricity contract they subsequently offered to arrange future contracts on your behalf. You may then find yourself in a 3 year contract paying an incredibly high day rate (e.g. £3/day) when they do it for you months ahead of renewal, unless you rapidly decline, which you might not think to do given you are months early. You then have the mental torture of watching this take effect and paying, knowing you have 3 years of this knife being twisted unless you can find a way to break the contract.

August 20, 2026
Unprompted review
Compare the Market logo

Reply from Compare the Market

Hello,

Thank you for taking the time to share your feedback. We're pleased to hear that you've generally had a positive experience using Compare the Market.

We're sorry to hear about your concerns regarding Bionic's services. We understand that transparency around contract arrangements and renewals is important, particularly for business customers managing utility costs.

We take all customer feedback seriously and would encourage anyone with concerns about a contract or service provided by one of our partners to contact the provider directly so they can review the circumstances of their account. We also value feedback such as yours as it helps us better understand our customers' experiences.

Thank you again for sharing your thoughts.

All the best,

Liam
Customer Care Specialist
Compare the Market

Rated 4 out of 5 stars

Does safe some time

Using a comparison site allowed us to compare prices quickly once we had added all the details required. We could pick insurers that we felt confident in and at good value for what cover they were offering.

August 18, 2026
Rated 5 out of 5 stars

Great service from Compare the Market…

Great service from Compare the Market ⭐⭐⭐⭐⭐

Really impressed with Compare the Market. It made comparing car and home insurance really quick and easy, helping me find some of the best deals without having to search through lots of different providers myself.

A really straightforward and convenient service that saved me both time and money. Would definitely recommend!

June 11, 2026

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