Delivery was within 48 hours of my order and the bargain fish tank is lovely. I was surprised how thick the glass was. The fish tank was very well packaged and there was no damage anywhere. It was e... See more
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CompleteAquatics.co.uk is an award winning aquatics business that specializes in providing high-quality aquarium and pond supplies to customers in the UK. The company has established a reputation for excellence by offering a wide range of products that cater to the needs of both beginner and advanced aquarists. CompleteAquatics.co.uk prides itself on providing exceptional customer service and expert advice to ensure that each customer finds the perfect product for their specific needs. The website is easy to navigate and features a vast selection of products from top brands, making it a one-stop-shop for all aquatic enthusiasts. In addition to its impressive product line, CompleteAquatics.co.uk also offers fast and reliable shipping, ensuring that customers receive their orders promptly and in perfect condition.
Contact info
Laneside Works, BB2 5JR, Blackburn, United Kingdom
- info@completeaquatics.co.uk
- www.completeaquatics.co.uk
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Replied to 66% of negative reviews
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excellent customer service
excellent customer service. no delays in enquires, delivery, etc. basically the best aquatic store i have encounter at uk so far. could not recommend it more. just get whatever you need.
Well built tank at an excellent price!
Delivery was within 48 hours of my order and the bargain fish tank is lovely. I was surprised how thick the glass was. The fish tank was very well packaged and there was no damage anywhere. It was easy to unpack, set up and get running. I am very pleased with the service and Iwill definitely check out Complete Aquarium again for other aquarium upkeep equipment.
order arrived in good time .my fish…
order arrived in good time .my fish think flakes are great.
Great product
Great communication delivery time and date and confirmation when delivered. Fast delivery, excellent product. Good value for money.
Ease of putting up
good customer service
we had an issue with the pump being noisy , messaged company and they sent replacement which was a lot quieter
Speedy Delevery and everything was okay.
Would buy from again
Great service arrived the very next day, perfect condition and well packaged. Also very good value, was the cheapest I found for the exact same tank
Order placed and delivered with no fuss.
Great products took a little longer to…
Great products took a little longer to deliver than expected, but over all very happy with the service they provided.
When the item was delivered it was…
When the item was delivered it was broken, complete aquatics sent a replacement without fuss. Excellent company to deal with and will use again
Fantastic staff
Amazing range of products and very helpful staff, Hannah and gone above and beyond to assist me. Will definitely be using them again and would recommend to anyone needing help,advice or aquatic products
2nd tank off you great service
Needed a new pump for a discontinued…
Needed a new pump for a discontinued juwel protein skimmer, dealt with Hannah via email. She contacted the juwel rep to confirm a new ecoflow powerhead could be adapted easily, and also advised about the need for a ceramic shaft, which was supplied foc.
Being in retail myself, this level of service is rarely seen these days, she is a major asset and a credit to your company.
Phil morrison
MD beds4udirect
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