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Complii Reviews 

228
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 227 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, friendly, and highly knowledgeable, often going above and beyond to provide excellent service. Many people highlight the team's efficiency and helpfulness, making every interaction pleasant and productive. The service itself is consistently described as excellent, with customers appreciating the quick response times and the seamless user experience. Reviewers frequently mention clear communication, thorough work, and a commitment to resolving issues, ensuring a high standard of care and satisfaction across various services.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff, frequently highlighting their... See more

Service

Consumers consistently report positive experiences with the service, highlighting its reliability,... See more

Customer service

Customers had positive experiences with customer service, consistently praising the high level of care and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as easy, smooth, and... See more

Response time

Users describe positive interactions with response times, frequently highlighting fast and efficient service.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience. Engineer lovely, friendly, efficient. The engineer went the extra mile, helping us with an additional task that probably was not within his remit - which we were very grateful for. H... See more

Company replied

Rated 5 out of 5 stars

We have been using Alpha Fire for our fire alarm commissioning across multiple sites for the past three years, and their service has been consistently excellent. I want to give a special mention... See more

Rated 5 out of 5 stars

5 stars for Jack at Fire Safe in the Bromsgrove team today! Jack quickly and efficiently resolved a problem I had regarding follow up work following an alarm installation. When I called the office,... See more

Company replied

Rated 5 out of 5 stars

Rebecca Burton was my first point of contact via the phone and she made a great first impression of Intrasafe. Then dealing with Henry Scriven was easy and professional; he made the extra effort to vi... See more

Company replied


Company details

  1. Contractor
  2. Electrical Engineer
  3. Elevator Service
  4. Environmental Health Service
  5. Fire Alarm Supplier
  6. Fire Protection Consultant

Written by the company

Complii is a leading integrated provider of safety and regulatory compliance services across water and air, fire and security, electrical, and lifts and escalators. We support teams across complex, multi-site estates throughout the UK. As a trusted compliance partner, we work across many sectors, including hospitality, leisure, healthcare, education, retail and commercial property to reduce risk, assure regulatory compliance, and protect people, businesses and assets. Delivered through specialist divisions, our services provide high-quality, reliable outcomes. By consolidating multiple compliance disciplines under one trusted partner, Complii reduces supplier fragmentation, providing clear, comprehensive, cost-effective solutions all in one place. We simplify complex compliance legislation, providing you with assurance and confidence that compliance is being managed effectively. Working side by side with our clients, we deliver essential risk, regulatory, and compliance services across the built environment – helping to meet obligations, protect assets and reputations, and ensure the safety of customers and your workforce. From assessment and advice through to servicing, testing, and ongoing support, we focus on quality. We’re not just a supplier – we’re your trusted compliance partner, offering clarity, control, and peace of mind. We’re by your side, every step of the way.

Your Trusted Partner for Building Compliance

Written by the company

By your side, every step of the way.
We’re your trusted partner, here to help you navigate the often complex and confusing regulations surrounding building compliance. We work alongside your business, and the challenges you face, to provide end-to-end cost-effective solutions to meet all your building compliance needs. We pursue the highest standards and embrace continuous improvement in everything we do, helping to cultivate lasting relationships with our customers built on reliability and respect.

Contact info

4.9

Excellent

TrustScore 5 out of 5

228 reviews

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4.9

All reviews

(228)

227 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wonder service

We have used Complii now for a number of years to look after all our compliance needs. The service we receive is outstanding, our contact Chris Mizen is so helpful and will always go the extra mile to support no matter what the problem is, i would highly recommend the services of Complii.

June 17, 2026
Unprompted review
Complii logo

Reply from Complii

Thank you for your feedback and continued trust in Complii over the years.
We’re delighted to hear that you’ve had such a positive experience with our service, and it’s especially great to know that Chris has been able to support you so effectively. We’ll be sure to pass on your feedback to him.

Providing reliable, responsive support to help our clients navigate their compliance requirements is at the heart of what we do, so it’s fantastic to see that reflected in your experience.

Rated 5 out of 5 stars

Always friendly and helpful

Always friendly and helpful. Raises issues where needed.

June 17, 2026
Complii logo

Reply from Complii

Thank you for your feedback Will. We are glad to hear our team is helpful and addresses concerns effectively.

Rated 5 out of 5 stars

Excellent Service

Engineer was prompt, pleasant, and professional. He worked quietly and efficiently, with the minimum of impact on our visitors. Excellent service.

June 17, 2026
Complii logo

Reply from Complii

Thank you for your review John. We're so glad to hear our engineer provided such prompt, pleasant, and professional service.

Rated 5 out of 5 stars

Logic's staff were amazing

Logic's staff were amazing, on time and very quick with their work.

June 17, 2026
Complii logo

Reply from Complii

Hi Joe,

We are so glad to hear our team provided such excellent and efficient service. Thank you for your kind words!

Best wishes,
Complii

Rated 5 out of 5 stars

Celtic Fire delivers a terrific service…

Celtic Fire delivers a terrific service at reasonable costs, always reliable, very efficient and always happy to help at short notice. Well done.

June 16, 2026
Unprompted review
Complii logo

Reply from Complii

Hi Ian,

We're so happy to hear you appreciate our service and efficiency. Thank you for your wonderful feedback!

Best wishes,
Complii

Rated 5 out of 5 stars

Celtic Fire and Security..

We have used Celtic Fire and Security several times now, and the service that they provide is second to none. Honest, reliable and fast to respond. James Collins, the service manager, is brilliant at his job, very knowledgeable and really helpful. Would strongly recommend Celtic to anyone.

March 16, 2026
Unprompted review
Complii logo

Reply from Complii

Hi,

We are so happy to hear you've had such positive experiences with our team. We truly appreciate your kind words and recommendation. Thank you for your continued trust in our services.

Best wishes,
Complii

Rated 5 out of 5 stars

polite member of staff

polite member of staff, happy to crack on with the work required and not cause any disruption during this

June 16, 2026
Complii logo

Reply from Complii

Hi Natalie,

We're so glad to hear our staff provided excellent service and completed the work efficiently. Thank you for your kind words!

Best wishes,
Complii

Rated 4 out of 5 stars

Fire service

Friendly, professional gentleman.
Carried out service efficiently but quickly.

June 16, 2026
Complii logo

Reply from Complii

Hi,

We're glad our team provided a friendly, professional service and completed the job efficiently. Thank you for your feedback!

Best wishes,
Complii

Rated 5 out of 5 stars

We have continued to use Celtic Fire…

We have continued to use Celtic Fire Services for a number of years. They provide a thoroughly Professional Service. Graham and his team are exemplary in conduct ,courteous of manner ,easy of address, and steady firm in principle ,able and willing and well skilled to undertake the work.
Nothing appears too much problem and always on hand to answer any questions.
Totally recommend this Company.
Shotton Mill Company

June 16, 2026
Unprompted review
Complii logo

Reply from Complii

Hi Mark,

We are so pleased to hear about your continued positive experience with our services. It is wonderful to know that our team's professionalism and willingness to assist have been consistently appreciated. Thank you for your kind recommendation!

Best wishes,
Complii

Rated 5 out of 5 stars

Efficient

Efficient. Trustworthy. Responsive.

Graham Stott is a star.

June 16, 2026
Unprompted review
Complii logo

Reply from Complii

Hi Joe,

We're so happy to hear this! We appreciate your kind words and positive feedback - we'll let Graham know what a great job he's doing!

Best wishes,
Complii

Rated 5 out of 5 stars

Very happy with Complii

I have been emailing the Complii company regarding a Legionella Risk assessment. They have been very professional, responding very quick, able to answer to all my questions. The gentleman that arrived on site today was punctual, polite and professional. He sat down with me, explained the procedures as well as the outcome at the end of the visit.
I highly recommend Complii.

June 16, 2026
Complii logo

Reply from Complii

Hi Claudia,

We are delighted to hear about your positive experience with our team. We appreciate your kind words regarding our professionalism and prompt responses. Thank you for recommending us!

Best wishes,
Complii

Rated 5 out of 5 stars

2nd to none

We have used Celtic Fire for years for all our restaurants/takeaways. I can't recommend them enough. Pricewise they are very competitive and the standard of their service is 2nd to none.

June 16, 2026
Unprompted review
Complii logo

Reply from Complii

Hi Mazzin,

We are so happy to hear you've had such a positive experience with our service over the years. We truly appreciate your kind words and continued support - we look forward to working with you again!

Best wishes,
Complii

Rated 5 out of 5 stars

Efficient Visit

The engineer who visited our site was friendly and efficient. Overall happy with the visit.

June 16, 2026
Complii logo

Reply from Complii

Hi Jolly,

We're so glad to hear our engineer provided friendly and efficient service. Thank you for your kind words!

Best wishes,
Complii

Rated 4 out of 5 stars

What made my experience great was that…

What made my experience great was that the contractor came onsite and was polite and explained what he was there to do. He was professional and had a good sense of humour.

June 15, 2026
Complii logo

Reply from Complii

Hi Audrey,

We're so glad to hear our contractor provided such a professional and pleasant experience. We appreciate you sharing your positive feedback!

Best wishes,
Complii

Rated 5 out of 5 stars

Jordan Housley the technician who…

Jordan Housley the technician who completes our sampling is always punctual and a pleasure to work with.

June 12, 2026
Complii logo

Reply from Complii

Hi Zak,

We are so glad to hear that Jordan provided such excellent service. We appreciate your kind words!

Best wishes,
Complii

Rated 5 out of 5 stars

Great customer service

Great customer service, friendly and efficient.

June 15, 2026
Complii logo

Reply from Complii

Hi Stuart,

We're glad you enjoyed your experience. We appreciate your kind words.

Best wishes,
Complii

Rated 5 out of 5 stars

PAT Testing

Punctual, knowledgeable. Listened to customer requirements and carried out the tasks in a professional manner.

June 15, 2026
Complii logo

Reply from Complii

Hi,

We are so glad to hear that our team did a great job. We truly appreciate your positive feedback!

Best wishes,
Complii

Rated 5 out of 5 stars

Great company

Great company, we use them every year and they're thorough, helpful and a great price.

June 15, 2026
Complii logo

Reply from Complii

Hi Heather,

We are so happy to hear you appreciate our thoroughness. Thank you for your continued loyalty!

Best wishes,
Complii

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