Components Direct Reviews 105

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

The whole process couldn't be easier. from an initial phone call where I spoke to Katie, she very professionally talked me through the process of ordering from home and picking up my components in p... See more

Company replied

Rated 5 out of 5 stars

Samantha Clarke was very helpful throughout the whole process, including some complexity with shipping parts overseas. Would happily do business again. Thank you

Company replied

Rated 4 out of 5 stars

I was unable to buy items from company, because I haven't so called EORI and VAT numbers. I'm a private person, I was intending to buy small amount of parts for my personal project. I could be w... See more

Company replied

Rated 5 out of 5 stars

Excellent! Samples rapidly delivered, parts ordered and deliverd just as quickly. Good realistic prices make them suitable for use in a production enviroment, rather than the crazy prices some other... See more

Company details

  1. Fastener Supplier
  2. Plastic Products Supplier

Written by the company

Components Direct is your trusted online supplier of fasteners and components, making it easy for both businesses and individuals to order the parts they need quickly and with confidence. Our user-friendly e-commerce platform provides direct access to a wide choice of products, all available from stock and ready for fast delivery across the UK. We supply a wide range of customers, from large manufacturers and trade professionals to DIY enthusiasts and hobbyists. Whether you are sourcing components for a major project or simply need a reliable supplier for everyday essentials, Components Direct is here to provide a solution. Our range covers everything from fasteners and fixings to specialist components, helping you find exactly what you need in one place. Quality is at the heart of everything we do. Our service is backed by ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018 certifications, which means every product we supply meets strict standards for quality, safety and environmental responsibility. Alongside our wide product choice, we pride ourselves on delivering excellent customer support. Our experienced team is always available to answer questions, provide guidance and ensure your order is handled with care. At Components Direct we combine reliability, convenience and service to make sourcing fasteners and components as straightforward as possible.


Contact info

4.8

Excellent

TrustScore 5 out of 5

105 reviews

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Rated 5 out of 5 stars

Fast and cost effective.

Excellent! Samples rapidly delivered, parts ordered and deliverd just as quickly. Good realistic prices make them suitable for use in a production enviroment, rather than the crazy prices some other sites are asking. We're a small UK manufacturer and need good quality, cost effective parts for our regualr production and want to avoid using China, thses parts will allow us to do that.

May 21, 2022
Rated 5 out of 5 stars

Website very clearly described products…

Website very clearly described products including very importantly precise dimensions. Ordering was very straightforward and delivery overnight as promised. Even via a UK forwarding address, goods ordered on Sunday in the UK arrived in Hong Kong on Thursday evening. All round excellent.

December 24, 2021
Rated 5 out of 5 stars

Fantastic service

Fantastic service, and extremely helpful. After telephone conversation emailed photos of what we needed as replacement. A reply email was sent same day with link showing the replacement we needed.
Ordered around 2pm, and delivered next day before lunch.
Would highly recommend and use again.

October 29, 2021
Rated 1 out of 5 stars

Incorrect delivery of urgent parts

Although on the invoice it was very clear where to deliver the package it was sent to a wrong previous address by the companies warehouse. The product was extremely urgent and had to be forwarded by a courier urgently at my expense and still missed the deadline.

October 22, 2021
Rated 5 out of 5 stars

Job done

The product arrived quickly but had a manufacturers defect, the replacement arrived next day. I recived a phonecall promptly after sending an email showing the damage.

August 26, 2021
Rated 5 out of 5 stars

I have nothing but praise for this…

I have nothing but praise for this company. I had such a small order, more problematic for them than their profit. From my initial enquiry (with incredibly helpful Ailsa), going through the sale, finally a member of the technical team confirming /advising, even going to the effort to send me a very useful link. On my experience found them to be professional, reliable, friendly and price wise competable. Absolutely recommend. Thank you.

July 6, 2021
Unprompted review

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