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Concorde Blinds, Curtains, Shutters, Awnings Reviews 

724
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 119 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional staff for providing helpful advice, guiding choices, and completing clean, tidy installations without leaving any mess behind. Consumers also love the wide selection of quality products available, noting that everything is carefully measured, beautifully crafted, and built to last for many years of daily use. Some reviewers were not happy with occasional mistakes encountered during the initial ordering and delivery phase. A few customers mentioned receiving the wrong item size initially, along with minor issues regarding order accuracy and specific fitting details that required subsequent adjustments.

What people talk about most

Service

Clients share profound satisfaction with the service, frequently highlighting the prompt, professional, and... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as exceptionally... See more

Product

Consumers express great satisfaction with the product, highlighting the fantastic end results, wonderful... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the blinds and shutters look... See more

Order

Customers had great satisfaction with their order, highlighting that everything from placing the request to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Liam was helpful when he visited, understanding our requirements, rather than pushing other types available. The blinds were manufactured within the agreed timescale and fitted at a time that suited u... See more

Company replied

Rated 5 out of 5 stars

Five star service from start to finish . Everyone I was in contact with was helpful , professional and easy to work with and the process was explained clearly . I ordered three blinds and was given a... See more

Company replied

Rated 5 out of 5 stars

Ease of doing business. Very professional and timely. The survey and measurements were done on time as scheduled. The blinds were delivered and installed as promised on the due date. No delays. Clean... See more

Company replied

Rated 5 out of 5 stars

This is the third time I’m using Concorde blinds. They are responsive, polite and professional. We’ve always been pleased with the quality of their Roman blinds and Venetian blinds. Being a repeat cus... See more

Company replied


Company details

  1. Blinds Shop
  2. Awning Supplier
  3. Curtain Store
  4. Curtain Supplier and Maker
  5. Window Treatment Store

Written by the company

Concorde Blinds, Curtains & Shutters is a local, family-run specialist in made-to-measure window furnishings, with over 50 years of experience helping customers find the right solution for their homes. From our showroom in Kempston, Bedford, we offer a huge choice of blinds, shutters, curtains, awnings, fly screens and motorised solutions, with styles and options to suit every home and budget. We proudly serve customers throughout Bedfordshire and surrounding areas, including Milton Keynes, Luton, Biggleswade, Hitchin, St Albans, Harpenden, St Neots, Rushden and Northampton. We also travel further afield, so please get in touch if you're unsure whether we cover your area. What matters most to us is making the whole process straightforward and enjoyable. Our experienced team will take the time to understand what you're looking for, offer honest, knowledgeable advice and help you make the right choice – without any pressure or hard sell. From your initial enquiry and survey through to the final installation, everything is handled by our own dedicated team. Our skilled fitters take pride in their work, treating your home with care and ensuring everything is fitted properly, cleanly and professionally. Quality products, expert advice and friendly, dependable service – that's what we've built our reputation on, and why so many of our customers choose Concorde again and recommend us to others.


Contact info

4.9

Excellent

TrustScore 5 out of 5

724 reviews

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4.9

All reviews

(724)

121 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very pleased with the work that was…

Very pleased with the work that was done very professional job that is why we have had your company so many times

July 29, 2026
Concorde Blinds, Curtains, Shutters, Awnings logo

Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you so much for your wonderful review and for your continued loyalty to Concorde Blinds. It means a great deal to us that you've chosen our company so many times over the years. We're delighted to hear you were pleased with the professionalism of the installation and the finished result.

Rated 5 out of 5 stars

Brillant service from start to finish

Brillant service from start to finish

August 4, 2026
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you for your wonderful review. We’re delighted to hear you received brilliant service from start to finish. We really appreciate your feedback!

Rated 5 out of 5 stars

polite and efficient service could…

polite and efficient service could certainly recommend

July 30, 2026
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you for your kind review. We’re delighted to hear you found our service polite and efficient. Your recommendation means a great deal to us, and we really appreciate your support.

Rated 5 out of 5 stars

Ease of doing business

Ease of doing business. Very professional and timely.
The survey and measurements were done on time as scheduled. The blinds were delivered and installed as promised on the due date. No delays. Clean and tidy installation.

March 24, 2026
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you for your wonderful review. We’re delighted to hear you found the whole process professional, straightforward and delivered exactly as promised. It’s great to know everything ran on schedule, from the survey and measuring through to the clean and tidy installation. We really appreciate your feedback.

Rated 5 out of 5 stars

Friendly staff

Friendly staff, efficient and the work was done well.

July 22, 2026
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you for your kind review. We’re delighted to hear you found our team friendly and efficient, and that you’re pleased with the quality of the work.

Rated 5 out of 5 stars

Excellent as always !

Excellent service and great quality products. Have use them for blinds, shutters and now an awning.

July 23, 2026
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you for your fantastic review and for continuing to choose Concorde Blinds. We’re delighted to hear you’ve been happy with our blinds, shutters, and now your awning too. Your continued support means a great deal to us, and we really appreciate your feedback!

Rated 5 out of 5 stars

Customer service

Great customer service throughout and the installation is great.

July 20, 2026
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you for your kind review. We’re delighted to hear you were happy with the customer service throughout and that you’re pleased with the installation. We really appreciate your feedback and your support!

Rated 5 out of 5 stars

Quick and very responsive

Quick and very responsive! They've done an excellent job! Happy with my perfect fit on blinds! Would recommend 100%

July 22, 2026
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you for your fantastic review! We’re delighted to hear you were happy with our quick, responsive service and that you love your Perfect Fit blinds. Your recommendation means a great deal to us—thank you for choosing Concorde Blinds!

Rated 5 out of 5 stars

Arrived on time and did a wonderful…

Arrived on time and did a wonderful job. They managed to reach the most difficult to access areas. They were kind and did a difficult job with a smile. I expected to pay a lot more and I could not believe the quotation. I would recommend them without any hesitation whatsoever.

July 17, 2026
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you so much for your wonderful review. We’re delighted to hear you were pleased with both the installation and the value we provided. It’s especially rewarding to know our team was able to tackle those difficult-to-reach areas while remaining friendly and professional throughout. Your recommendation means a great deal to us.

Rated 3 out of 5 stars

Not happy with the delay!

There was a delay with delivery which meant another week putting up with the heatwave & scorching sun heating up the kitchen!
When the blinds finally arrived everything went smoothly and all three blinds were fitted without any issue.
Quite expensive for what they are but they do look good so hope they last a good few years.

July 16, 2026
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you for your feedback. We’re pleased to hear you’re happy with the finished result and that the installation of all three blinds went smoothly.

We’re sorry you were disappointed with the timing. Your order was placed on 22nd June with an anticipated lead time of up to four weeks, and we completed the installation on 16th July, within the original timescale advised.

We completely understand that the recent hot weather made you keen to have the blinds fitted as soon as possible, and we were equally keen to get them installed for you.

Unfortunately, a delay with our courier meant we were unable to carry out the installation on the earlier date we had hoped for. We kept you informed throughout and arranged installation on the afternoon the blinds arrived.

Thank you again for your feedback. We’re delighted you’re pleased with how the blinds look and hope you enjoy them for many years to come.

Rated 5 out of 5 stars

Efficient service and great product

This is one of many products I have ordered from Concorde. As always the measuring process was very quick. A couple of weeks later the blind was ready. I couldn’t do the first date I was offered for fitting but we quickly rearranged the date to suit me. An early morning appointment allowed me to get to work and Liam arrived right on time. Really pleased with the blind and will always return to Concorde.

July 14, 2026
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you for your fantastic review and for your continued loyalty to Concorde Blinds. It’s always a pleasure to welcome returning customers, and we’re delighted to hear everything ran smoothly from measuring through to fitting. We’ll be sure to pass your kind comments on to Liam. Thank you again for your support—we look forward to helping you with your next project!

Rated 5 out of 5 stars

Good service

Good service. Friendly staff

July 10, 2026
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you for your kind review. We’re pleased to hear you were happy with the service and found our team friendly. We really appreciate your feedback and your support!

Rated 5 out of 5 stars

Blinds.

From placing the order to the fitting everything went very smoothly.

July 8, 2026
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you for your review. We’re delighted to hear everything went smoothly from placing your order through to the fitting. We really appreciate your feedback.

Rated 5 out of 5 stars

The best

This is the third time I’m using Concorde blinds. They are responsive, polite and professional. We’ve always been pleased with the quality of their Roman blinds and Venetian blinds. Being a repeat customer over the years says it all. Highly recommend.

July 8, 2026
Concorde Blinds, Curtains, Shutters, Awnings logo

Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you so much for your wonderful review and for choosing Concorde Blinds for a third time. It means a great deal to us that you continue to trust us with your home. Your recommendation and continued support are truly appreciated—we look forward to helping you again in the future!

Rated 5 out of 5 stars

Blinds and curtains look great and…

Blinds and curtains look great and professionally installed.

July 7, 2026
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you for your kind review. We’re delighted to hear you’re so pleased with your new blinds and curtains, and that the installation was carried out professionally. We really appreciate your feedback!

Rated 5 out of 5 stars

Came on time .No mess very pleased with…

Came on time .No mess very pleased with my blinds they realy make a diference.

July 2, 2026
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you for your lovely review. We’re delighted to hear you were pleased with the installation and that everything was completed on time and left clean and tidy. It’s wonderful to know your new blinds have made such a difference. Thank you for choosing Concorde Blinds!

Rated 5 out of 5 stars

Very efficient service

Really quick and efficient and both lads came in such awful heat to do the job, so thanks very much.

June 24, 2026
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you for your kind review. We’re delighted to hear you were happy with the quick and efficient installation. We’ll be sure to pass your thanks on to the fitting team—they’ll really appreciate your recognition, especially given the hot weather!

Rated 5 out of 5 stars

I am really pleased with my new shutter…

I am really pleased with my new shutter blind in the bathroom it makes a massive difference to privacy, light and most of all the ease of cleaning it, my old blind was not practical and very difficult to clean so very happy. Concorde Blinds had already fitted shutter blinds throughout the house, very pleased customer, Vicky Blythe

June 22, 2026
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you so much for your lovely review, Vicky. We’re delighted to hear how pleased you are with your new bathroom shutter and that it has made such a difference to the privacy, light control and ease of cleaning. Thank you again for your continued support—we really appreciate it!

Rated 5 out of 5 stars

5 Star Experience

The experience with Concorde Blinds has been exceptional throughout. From Margaret visiting our home and helping us select the final samples to Liam who fitted them.

Liam is professional & incredibly knowledgable and was a delight to deal with. And quite frankly he made the job look easy!

Finally the quality of all of our blinds has been fantastic, we especially like the motorised version for over our bifold doors.

I would recommend Concorde blinds to anyone looking to freshen up their home decor.

June 24, 2026
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you so much for your fantastic review. We’re delighted to hear you had such an exceptional experience from start to finish. We’ll be sure to pass your kind comments on to Margaret and Liam—they’ll be thrilled to know they made such a positive impression.

It’s wonderful to hear you’re so pleased with the quality of your new blinds, especially the motorised blind over your bifold doors. Thank you for your recommendation and for choosing Concorde Blinds. We hope you enjoy your new window furnishings for many years to come!

Rated 5 out of 5 stars

Five star service from start to finish…

Five star service from start to finish . Everyone I was in contact with was helpful , professional and easy to work with and the process was explained clearly .
I ordered three blinds and was given a lead in date of three weeks - couldn’t be happier all three were installed quickly and efficiently today just over two weeks from start to finish .No mess - all packaging taken away , no fuss simply great . So pleased I went back to them again and will use again in the future and have no hesitation recommending them.

June 25, 2026
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Reply from Concorde Blinds, Curtains, Shutters, Awnings

Thank you so much for your wonderful review and for choosing us again. We’re delighted to hear you had another five-star experience and that the whole process was clear, straightforward, and completed even sooner than expected.

It’s great to know the installation was quick, tidy, and hassle-free, and that you’re so pleased with your new blinds. Your continued support and recommendation mean a great deal to us, and we look forward to helping you again in the future.

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