Conforama Reviews 

I am very disappointed by their delivery service. The delivery person passed much later than the negotiated time, did not manage to get through with me on his first attempt and decided to remove me from the list of the day. When I called him a few minutes after his call (after seeing the voice mail), he told me that he can not make the delivery that day and I have to reschedule for another day with conforama. Than after a great deal of calls (forwarding me from the delivery person to conforama back and forth, insisting that they are the ones that should reschedule), I managed to get a new delivery date 4 days after the initially previewed one (one of them is Sunday, so maybe we should not count it, but anyhow). Hopefully the delivery will take place as previewed next time...

We ordered six items from Conforama.fr.

Only three were delivered.

No help from Conforama.fr in either locating, resenting, or refunding the missing items. They say the items were sent and that is the end of the issue for them. No help from the French Post Office either.

We are still trying to resolve by e-mail. We speak very poor French so e-mail is best for us to communicate.

UPDATE: After posting this review I was contacted by Conforama and the missing items were finally sent. About 45 days to resolve the issue, but we have items at last. I changed the rating from one star to three since it took two rounds of emails to finally get satisfaction. Happy with the items and appreciate that the effort was made by Conforama to finally complete the order. We do not intend to purchase online from Conforama again.

Broken after 2 weeks use...

9 WEEKS FOR DELIVERY

Website says item was in stock but when I arrived after 10 mins I could not find the item in stock and the staff who was available told me to que and ask someone else because it was not her department. She could not even pick up the telephone to call for her co-worker.

The workers really do not care at all .

I have never seen so much bad reviews online about a company.
I will have no choice but to buy my products from competitors.

I could my self luck that I didn't buy anything from them an never will.
The very bad customer service was enough for me so imagine if I had a problem with a product that I had bought.

We bought a TV from Conforama today and when we unpacked it at home, the screen was cracked. We took the product immediately back to the store to be told that there was nothing they could do. We have just paid a significant sum to this company for a product which is unusable and they will not do anything.

To think that a company can treat people in this manner is disgusting. We shall not be shopping there again.

We have bought table and chairs, which were supposed to be there after 6-8 weeks. In the 8 week I tried to call them. 3 Times I got kicked out of the line after waiting like 15 minutes with stupid music and terrible slogan. The 4 time a very unfriendly person picked up and told me that it's gonna take two more weeks. She also asked me very unfriendly, why I don't come and chose another table! Because I didn't wait 8 weeks (being in an appartment without a table at all and eating on the floor) to chose another table. In the 10 week we called again and they told us they will call us back on the same day… never happened! Next day we called again and they PROMISED us they will call back this time. But AGAIN, nobody called back! In one week is X-Mas and we will probably still not have a table! Thanks to conforama we can probably enjoy our christmas meal on the floor! Extremely disappointed!!!