The Conscious Candy Company 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Just as the title says, I bought the 500g pick and mix and for fantastic price and a wide variety of different types of sweets, great for a sweet tooth like myself. Really like the resealable design t... See more

Company replied

Rated 5 out of 5 stars

The best selection of vegan goodies anywhere online!! From brands you can’t find in shops to their own yummy sweeties, banging fudge and the best chocolate bars I’ve ever had! (Really recommend the wh... See more

Company replied

Rated 5 out of 5 stars

We have ordered several times from Conscious Candy because we have become addicted to their sweets! They are so tasty, the delivery service is prompt and the range of sweets available is extensive com... See more

Company replied

Rated 5 out of 5 stars

We’re still fairly new at trying to have a more plant based diet, but I can honestly say, finding businesses like The Conscious Candy Company make it a lot easier! Everything we’ve ordered has been de... See more

Company replied

Company details

  1. Candy Store
  2. Confectionery

Written by the company

100% Vegan Confectionery delivered to your door


Contact info

People also looked at

All reviews

(1,423)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 4 out of 5 stars

Great Tasting Vegan Sweets!

Super fast delivery. Great selection of goodies and they regularly have delivery offers.

Some things are a little pricey especially from their bakery.

I've ordered 5 Mystery Boxes so far and I understand they can be hit and miss but each time they've all been filled with ridiculous amounts of Sherbet Carrots. 8 packs in one box! Not sure how they have so many. I never see them on their store and if they're that unpopular why stock them?

But with the few negatives aside, everything else is great and i can fully recommend them to anyone

February 10, 2023
Unprompted review
Rated 5 out of 5 stars

Fabulous Sweets and Service

This is the second time I've ordered from them and I have nothing but praise!
Last week I ordered 2 Halloween pouches (great value as they were half price) and a '' too good to go / mystery box", which had 13 items! (only one thing was duplicated) and only 3 items were over their Best Before date (this is why the mystery box is cheap, as it may contain items that are near or over their BBD)..... Such good value and variety!
Even with the postal strike, I thought delivery was quick (it was standard delivery)
So happy with my order and I love their own jelly sweets / sweet pouches, so I will not be sharing the Halloween pouches! 😂😂

October 26, 2022
Unprompted review
Rated 5 out of 5 stars

Little bargain sweets pouch

Just as the title says, I bought the 500g pick and mix and for fantastic price and a wide variety of different types of sweets, great for a sweet tooth like myself. Really like the resealable design to the packaging so I can reseal and take out when out and about. Delivery took a little longer than expected but believe that may have been affected only due to current postal strikes going on. Was recommended the website by creator yazzybug on twitch.tv , and would deffo use again in the future!

September 6, 2022
Unprompted review
The Conscious Candy Company logo

Reply from The Conscious Candy Company

Hi, Thanks so much for leaving a great review :) So glad you loved the product and that the recommendation lived up to expectations. Apologies for the delay in delivery, this is indeed due to the current postal strikes and cannot be avoided. We hope to see you again soon! :)

Laura x

Advertisement
Rated 5 out of 5 stars

Tasty treats!

As an avid snacker, I thoroughly enjoyed the fizzy mix & fried eggs! Would recommend and definitely try again! :)

August 22, 2022
Unprompted review
Rated 3 out of 5 stars

Recently made a big order

Recently made a big order, some bakery, some sweets and the too good to go box. Everything I've bought in the past has been amazing! Especially the vanilla/salted caramel fudge. However I decided to also try the handmade sea salt fudge/chocolate one. Unfortunately the packets I received look terrible and have already crumbled away into litle bits and this was straight out of the box! This was confusing because the other fudge from the store the vanilla/salted caramel fudge is really nice and holds together so well. This handmade sea salt fudge was all powdery (probably why it had crumbled away) and had a really horrible taste, very disappointing and not anything like the other fudge they sell. Will probably have to chuck it away which sucks.The pink lemonade lollipops look nothing like the picture as advertised they might still taste good though. Also was hoping to get rum balls in the too good to go box but they sadly weren't included and you can't buy them separately which again is disappointing. The vanilla fudge which I got two bags of were different weight measurements when I thought they should have been at least roughly the same weight, they were not. Other than this everything else seems to be fantastic! The bakery cakes taste amazing so far and the other sweets seem great! It just sucks about these other things which make me worried to try new things on the store because they could come damaged and/or look nothing like the picture

June 29, 2022
Unprompted review
Rated 4 out of 5 stars

I love this company

I love this company , I love the American chocolate bars especially the mars bar and Milky Way . They may be expensive ; but definitely worth it in my eyes . Going through a bad time at the moment so I’m ploughing through these things 🤦‍♀️
I did used to buy the pick and mix also (the one I could choose myself ) but I’ve taken a star off because I absolutely hate the plastic pots now . I just want to choose my sweets like I used to and have them in a compostable bag . The pots completely put me off and make me feel like I’m five .
It’s a shame as they were my OG sweet company .
BUT I do highly recommend them .

Please get rid of the pots 🙏

Thanks for helping me deal with death right now guys ( you’re worth breaking my diet for 💪

June 15, 2022
Unprompted review
Rated 5 out of 5 stars

The most amazing little company!

The most amazing products and choice and service and prices! We have NEVER been disappointed with an order - always exceptional service and quality. This is a wonderful little company and we cannot recommend them highly enough!

June 1, 2022
Unprompted review
The Conscious Candy Company logo

Reply from The Conscious Candy Company

Thank you so much Heidi for leaving such a lovely review! :) So glad you are happy with the products and service. You're a superstar customer

Laura

Advertisement
Rated 5 out of 5 stars

Brilliant service

Brilliant service, easy to order , quick delivery and the offer on the 1kg mixed pouch is really worth it , a really great mix of sweets.

April 3, 2022
Unprompted review
The Conscious Candy Company logo

Reply from The Conscious Candy Company

Thank you so much for your lovely review :) So glad you loved your order. Laura

Rated 1 out of 5 stars

Review revised

Absolutely awful company. Had my order accepted and then refunded three times without explanation. Checked the website to make sure it wasn’t anything to do with my rural location and saw worldwide shipping was offered so wasn’t that. Two requests for an explanation were ignored. Shockingly bad customer service and absolutely one to avoid.

The owner of the company later contacted me on the weekend to discuss the negative review and ask me to remove it. They were very apologetic about my experience but didn’t actually offer an explanation despite offering several options as to why this had happened. The products from this company have always been outstanding, this review is based solely on the customer service experience and lack of resolution. The owner still could offer no explanation for the situation when he contacted me again after the weekend and his solution was to clear my basket and change my payment method (PayPal) before trying again, making it obvious they had no further interest in looking into the issue. I actually ended up going to a competitor and declined his offer.

April 1, 2022
Unprompted review
The Conscious Candy Company logo

Reply from The Conscious Candy Company

Thank you for taking the time to leave a review. We make it a point to be known for our customer service and this can be seen from all our other hundreds of 5 star reviews, so this situation caught us a little off guard.

Our manager emailed you (out of hours) over the weekend as this 1 star review rather shocked us. The first we heard from you was after 5pm on a Friday evening and then again at 6pm on the Friday night. Only a matter of an hour later we received this review about our poor response time and ignored emails? Unfortunately we are a team of 3, not Amazon and sometimes emails can take up to 3 working days to be answered.

Our Manager Craig asked if the review could be amended as it was unjustified as we had no time to respond to your enquiry let alone look into the issue.

We are sorry you had problems checking out and we are still looking into the issue as it is the first time we have experienced this and our checkout is working correctly for all our other customers. Craig correctly suggested trying a different payment method or we'd also recommend changing your browser or clearing your caches just incase this was causing the problem. He mentioned that if the issue still persisted then to please get in touch again and we can contact our website provider to discover the issue.

Unjustified 1 star reviews are extremely harmful to a small company and in such hard times as these I am extremely upset to have to see and reply to this.

I do hope you enjoy your goods from elsewhere.

Laura, Director

Rated 5 out of 5 stars

Best.Sweets.Ever

Omg, I’m not a massive fan of sweets but bought the 1kg bag for the kids. Ended up eating them all within 24 hours! 🤦🏼‍♀️ They are dangerously good. The bubs non fizzies are incredible. ❤️

March 12, 2022
Unprompted review
The Conscious Candy Company logo

Reply from The Conscious Candy Company

Thank you so much for taking the time to leave this review, it means a lot to us as a small business :)

Laura

Rated 5 out of 5 stars

A very good online shop with variety

A very good online shop with variety. My order arrived correct, complete and fast. I would recommend this shop!

March 1, 2022
Unprompted review
The Conscious Candy Company logo

Reply from The Conscious Candy Company

Thank you so much for taking the time to leave this review, it means a lot to us as a small business :)

Laura

Advertisement
Rated 5 out of 5 stars

Fab-u-lous!

I always have a good experience with conscious candy. They’re very prompt and it’s such a luxury to know that you can pick anything on the store and you won’t be plagued by dairy! Thank you all so much!

February 17, 2022
Unprompted review
The Conscious Candy Company logo

Reply from The Conscious Candy Company

Thank you so much for your lovely review :) It means a lot to us

Laura x

Rated 5 out of 5 stars

These sweets are amazing

These sweets are amazing! My son received a bag as a gift from his Aunty and I can’t stop stealing them.

December 27, 2021
Unprompted review
The Conscious Candy Company logo

Reply from The Conscious Candy Company

Thank you so much for your amazing review, it means a lot to us :) <3

Rated 4 out of 5 stars

Some hits, some misses

My daughter had wanted to try this candy co. forever, so for Christmas we got a box. Nice packaging, pretty fast shipping (coming from UK) and good quality products. The truffles were an especial hit, along with the cherry fizzes. Some other not so good (apple boiled sweets), but taste is subjective and all in all, a good experience.

December 25, 2021
Unprompted review
The Conscious Candy Company logo

Reply from The Conscious Candy Company

Thank you so much for taking the time to leave us a review :) It means a lot to us

Laura

Rated 2 out of 5 stars

Pink Friday disappointment!

I’ve used Conscious Candy quite a few times and always been pleased with the product and service. I placed an order last night and as I clicked to pay I realised that Apple Pay had entered my old address. I immediately sent an email on a reply to the confirmation but it bounced back. So I went back into the website and filled in the comments form and submitted it. The good news was that I got a reply early this morning saying that because of the system they could not change my address but my order could be cancelled. The bad news is that the pink Friday or cyber Monday discount that I was getting could not be applied to my new order and I would have to pay full price for my order. I found this very disappointing customer service and have not replaced my order. I understand the fault of the wrong address was mine but even so!!
🙁🙁

November 30, 2021
Unprompted review
Advertisement
Rated 5 out of 5 stars

Fantastic service

Never had any problems with my orders, always quick with sending out deliveries and the products are amazing

November 28, 2021
Unprompted review
The Conscious Candy Company logo

Reply from The Conscious Candy Company

Thank you so much for your amazing review, it means a lot to us :) <3

Rated 5 out of 5 stars

Amazing product

Amazing product! I’m not even vegan and these sweets are so good. I buy them for peoples birthdays, secret Santa’s etc. Then product is so good, people are always asking for the Instagram link and then repeat buying after my gift to them. This review probably sounds fake and over enthusiastic but just you wait until you try them!! So many sweets are cheap and artificial now thank god for this company. Well done! Well done! Ben x

November 26, 2021
Unprompted review
The Conscious Candy Company logo

Reply from The Conscious Candy Company

Thank you so much for your amazing review, it means a lot to us :) <3

Rated 5 out of 5 stars

Found this little place whilst…

Found this little place whilst delivering, so many sweets to choose from and the owners absolutely lovely people let alone the value for money! Plus the sweets taste absolutely amazing!!!

November 22, 2021
Unprompted review
The Conscious Candy Company logo

Reply from The Conscious Candy Company

Thank you so much for your amazing review, it means a lot to us :) <3

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look