Consogame Reviews 

2,437
TrustScore 2.5 out of 5

2.3

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Review summary

Created with AI, based on recent reviews

Looking at 171 reviews, most reviewers were unhappy with their experience overall. Customers frequently reported that products were misrepresented, often receiving access to shared accounts instead of legitimate game keys, which was misleadingly presented on the website. This led to significant issues, including games stopping working or consoles being banned. Many people also faced difficulties with refunds, stating the company often refused to issue them or failed to deliver promised refunds, while customer service was perceived as unresponsive or provided vague excuses. However, some people experienced helpful and responsive customer support, which quickly resolved issues like game activation. A few also noted receiving games instantly with simple activation.

What people talk about most

Product

Customers had negative experiences with product, primarily due to not receiving legitimate game keys or codes... See more

Refund

Users describe negative interactions with refund, with many reporting that their requests were flat-out... See more

Customer service

Consumers find customer service to be ambiguous, with many reviewers reporting positive experiences,... See more

Website

Reviewers express strong dissatisfaction with the website, frequently describing it as misleading. Customers... See more

Response time

Reviewers highlight ambiguous aspects of response time, with many customers praising quick and helpful... See more

Reviews shaping this summary

Rated 1 out of 5 stars

SCAM! AVOID! Their website is intentionally misleading they strongly intimate you WILL BE downloading the game in YOUR account but what they do is they give you access to someone else’s account to d... See more

Rated 1 out of 5 stars

Do Not order under any circumstances. worst company ever they use stolen accounts, crappy service, never on time always days before receiving anything. scam is putting this site lightly avoid at... See more

Rated 1 out of 5 stars

Very disappointing experience. I ordered a Nintendo Switch game and was promised delivery within 48 hours. The product was never delivered, even after the stated time passed. Customer support was e... See more

Rated 1 out of 5 stars

Absolutely awful experience. Consogame straight-up scammed me and got my Nintendo Switch banned. After paying for their service, my console became unusable. What’s even worse is that it appears they p... See more


2.3

Poor

TrustScore 2.5 out of 5

2K reviews

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No recent history of asking for reviews

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2.3

All reviews

(2,437)

222 reviews in the last 12 months

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Rated 1 out of 5 stars

This site is a SCAM!

Purchased a game from them but never received it at all not even a refund. At one point the "customer service" team will start to ignore you and place you on a "waiting list" like if they were actually very busy and have many people waiting in line for customer service but it is fake it stay like that for hours so that your only option is to leave the site and not be able to talk to customer service again. Waited 3 weeks and nothing. I got my money back by filing a dispute with my bank...i also reported them to google and reddit, STAY AWAY FROM THIS SCAM.

June 30, 2025
Unprompted review
Rated 5 out of 5 stars

Zelda for Switch 2 amazing service…

Got Zelda for Switch 2 for an amazing price, it is one of these account switching process purchases, but if you closely follow the instructions it is all pretty painless, I did have an issue but I contacted Customer Support on a Sunday morning and they sorted me out in no time - amazing service - I highly recommend..

June 29, 2025
Unprompted review
Rated 1 out of 5 stars

RIP off

RIP off. They try and circumvent the Nintendo online store through sharing virtual game cards. You don’t own the game. You only have access to it as a loan through their account. Then Nintendo closes that account and you lose access to the game. It’s not worth the $20 you save.

June 28, 2025
Unprompted review
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Rated 5 out of 5 stars

worth it and good service

cheap and efficient, had some struggle launching the game 10 months after but they still helped me very quickly (live chat) to solve it.

June 26, 2025
Unprompted review
Rated 1 out of 5 stars

% 100 Scammers

There is no description when you are buying a game, like other sites(g2a or cdkeys), if it is a key or account. After I bought an item, i learned that they only sell microsoft windows/office cd keys, rest of them are accounts. I asked for a refund they refunded but almost 3 weeks pased I haven't got anything yet. I tried to contact them a few times but I think we are talking to bots instead of human beings. All the messages are ai generated. Normally I don't accuse people but this doeesn't have any other explanation. My transaction history shows that the payment didn't stay as pending more than 24 hours. They got the payment in a few hours even after they refunded it under the name of PHIT LTD. But when it comes to refund they are always hiding behind excuses like "it is up to our financial provider how refunds take place" or "Deadline ends soon you will get your refund hopefully" This site has to banned and prosecuted asap.

June 10, 2025
Unprompted review
Consogame logo

Reply from Consogame

Dear Murat,

We’re sorry for the confusion and delay. Your refund was fully processed on our end shortly after your request—any remaining delay is with your payment provider. We’ll review your feedback to improve communication and site clarity.

Consogame team

Rated 5 out of 5 stars

Excellent service!

I’ve bought games from consogames multiple times now never any issues! We love how they have different console games to pick from, like Switch, PS5 , PC etc. follow the instructions and you will be set!

June 21, 2025
Unprompted review
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Rated 1 out of 5 stars

Was great

Was great, and became scammer...

The first digital account website I discovered, and it was great back in the days. Now expect to never get your account after waiting 48hrs, you can ask for an exchange, same sh*t happens, then they agreed for a refund that you'll never get. They simply ghosting you on the assistance chat.

Shame.

June 23, 2025
Unprompted review
Consogame logo

Reply from Consogame

Dear Marek,

Thank you for your feedback. We're sorry your recent experience hasn't met your expectations. We’ve had some delays recently, but we’re actively working to resolve all pending orders and refunds. Please reach out again with your order number so we can prioritize your case.

Consogame team

Rated 1 out of 5 stars

Complete spam

Complete spam. Lot of misinformation and no refunds provided.

June 21, 2025
Unprompted review
Consogame logo

Reply from Consogame

Dear Vimalkannah,

Thank you for sharing your feedback. We’re sorry to hear about your experience. We take concerns about misinformation and customer satisfaction very seriously. If you believe there has been an error or misunderstanding regarding your purchase, please contact our support team so we can review your case in detail.

We appreciate the opportunity to address this.

Consogame team

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Rated 1 out of 5 stars

A complete rip-off

A complete rip-off. They are selling accounts and not software keys. At no point in the purchasing process do they say they are selling PSN accounts rather than a download key. Their terms and conditions even refer to "Software Keys". Apparently your satisfaction is important to them, just not important enough to refund your money. It is simply just theft.

The reply is an absolute lie. Software Keys are advertised in their terms and conditions - "All our Software Keys come with a lifetime warranty so if you ever experience any issues with them we'll replace them free of charge."

June 19, 2025
Unprompted review
Consogame logo

Reply from Consogame

Dear Kelly,

Thank you for your feedback. We’re sorry to hear about your disappointment. To clarify, we do not advertise the sale of keys anywhere on our website or in our product listings.

If you feel there has been any confusion with your order, please contact our support team so we can review your case in more detail.

Consogame team

Rated 1 out of 5 stars

scam

they made me believe i'm buying a game not an account, and they don't give the money back. i didn't perform the activation process. it's basically a scam, and probably is not legal.

June 20, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM. Truffa totale.

ENG:
Basically they sell you an account with one or more games on it, they give you a guarantee for so many months, and for those so many months you can play it but...but.
At the end of the months the game doesn't work anymore. What happens? What happens is that they do the same trick, they resell the same account you connected to to someone else, and they connect it, and at this point you are cut off. If you then try to contact their customer service they tell you "sorry, you're out of warranty! Do you want a discount for the next game?".
Spoiler alert: the second game also has the exact same fate.
Scam!
ITA:
Sostanzialmente ti vendono un account con su uno o più giochi, ti danno una garanzia di tot mesi, e per quei tot mesi puoi giocarci ma...ma.
Alla fine dei mesi il gioco non ti va più. Cosa succede? Succede che fanno lo stesso giochetto, ri vendono lo stesso account a cui ti sei collegato a qualcun altro, e lo collegano, e a questo punto sei tagliato fuori. Se provi poi a contattare il loro servizio assistenza ti dicono "mi dispiace, sei fuori garanzia! Vuoi uno sconto per il prossimo gioco?".
Spoiler alert: anche il secondo gioco fa la stessa identica fine.
Truffaaaaa.

June 20, 2025
Unprompted review
Rated 1 out of 5 stars

Deceiving publicity

The publicity on the site hides the true nature of about what they sell. They use words as: game comes from Nintendo e-shop. You will play from your own account...etc So, it seems you are buying a game from Nintendo, but that's not true, you're buying another account. If you don't want to buy other accounts, don't buy from this site, because publicity is deceiving.

June 12, 2025
Unprompted review
Consogame logo

Reply from Consogame

Dear Alfredo,

Thanks for your feedback. We want to clarify that everything stated in the product description is accurate—games are from the Nintendo eShop, and they are fully playable from your own account. We do not advertise selling codes. We're always happy to clarify further if needed.

Consogame team

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Rated 1 out of 5 stars

Didn't even install before scam

Didn't even bother attempting to install my "purchase" was given a bunch of things I'd have to do to give access to an account on my switch so I'd have access to a game. This place is just simply the most dodgy cr@p you've ever seen and never got the actual game I paid for thinking I was getting a Download code.

June 11, 2025
Unprompted review
Consogame logo

Reply from Consogame

Dear Paul,

Sorry to hear about your experience. We’d like to clarify that we don’t sell download codes. If you need help with setup, please contact our support team so we can assist you directly.

Consogame team

Rated 1 out of 5 stars

Actual scam avoid this company

Actual scam avoid this company. I purchased Breath of the wild from this company, I just assumed the price was good because it's an old game but I was wrong. I expected to get a download code come into my inbox but I didn't, instead I had to bendover backwards doing weird requirements to get the game, I kept wondering why is this so complicated to just get a download code. And it's because you're not paying to get a code for the game or a key, you're paying to add an account that owns the game to your switch so you can play it through that account. Nowhere on the listing did it say that you weren't purchasing the key to the game but purchasing an account instead. This account is playable to anyone who purchases the game, what if someone got the account banned and I wasn't able to access the game I bought anymore? And it's just scummy to basically rent out an account like that, I get that companies need to make money but after the first 2-3 sales, you've literally made your money back and you're just taking money from people without any work.

June 11, 2025
Unprompted review
Consogame logo

Reply from Consogame

Dear Lia,

Thanks for your feedback. To clarify, we do not advertise or sell game codes. Each customer receives a unique account to access the game, which is fully playable on their own account after activation. We also provide a warranty in case anything at all goes wrong. If you need help or further clarification, our support team is always available.

Consogame team

Rated 1 out of 5 stars

Ordered & paid for game didn't receive…

Ordered & paid for game didn't receive game do not buy from them it's a con

June 6, 2025
Unprompted review
Consogame logo

Reply from Consogame

Dear Gina,

We’re sorry to hear about the issue. If you didn’t receive your order, please contact our support team with your order number so we can investigate. We take all delivery concerns seriously and are happy to help resolve this.

Consogame team

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