consortium.co.uk Reviews 

12,652
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 908 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and the wonderful selection of trendy products available at very competitive prices compared to other popular stores. People often mention that their online purchases always arrive securely packaged, in pristine condition, and exactly as described on the website. Though some reviewers were not happy with delivery issues, noting severely delayed shipments or items that never arrived at all. Some people also mentioned frustrating experiences with unexpected return postage costs and extremely slow customer support response times when asking for updates.

What people talk about most

Delivery service

Consumers find delivery_service to be positive, highlighting consistently fast and prompt shipping times.... See more

Product

Reviewers mention positive feedback about product quality, noting items arrive as described and match online... See more

Price

People report positive experiences with price, often highlighting great deals and savings compared to other... See more

Service

Customers consistently note positive experiences with service, highlighting quick and efficient delivery... See more

Order

Reviewers highlight ambiguous aspects of order experiences, as customer feedback is divided. Many consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a discount code that made a Goldwin jacket I wanted cheaper than competitors so I bought from here. Items was as described and good delivery. As with many mens online stores, they offer th... See more

Rated 5 out of 5 stars

Ordering was easy and delivered within 2 days as requested. Had exactly what I wanted in stock. Would buy from this seller again. Price was cheaper than ordering directly from Birkenstock.

Rated 5 out of 5 stars

I was looking for a specific pair of trainers and they had the best price. I didn't know this seller before but reviews were good. Using the website and payment was straightforward. Delivery was very... See more

Rated 5 out of 5 stars

I bought the Blundstone women’s clogs 2421 size 3 and they delivered promptly. I have had an operation on my back, admittedly nearly 20 years ago. I still need to be careful about my footwear. Bl... See more


Company details

  1. Shoe Store
  2. Clothing Store
  3. Fashion Accessories Store
  4. Home Goods Store
  5. Skateboard Shop
  6. Streetwear Store

Written by the company

Consortium was established in 1993 on the UK's south coast in Bournemouth. Defying industry norms from the jump we opened as an independently owned skate, sneaker and streetwear store offering an unconventional brand mix that took cues from the things we loved rather than the trends we saw. This deep-rooted personal approach to retail created a space that truly lived - as we grew, it grew too. Over 30 years of organic evolution and unparalleled cross-category disruption has positioned us as industry mainstays, we champion brands and product that reflects the subversive, free-thinking spirit Consortium was built upon from the beginning. Our heritage and contemporary categories coexist seamlessly creating a diverse and peaceful ecosystem that spans womenswear; independent publishing; skateboarding; technical apparel; limited sneaker releases and coastal outdoors lifestyle among many other inhabitants. In a world full of uninspired high streets, corporate ownership and “copy-and-paste” identities Consortium holds true, forever fighting the good fight, forever independent… Consortium is a trading name of 7 Ply Ltd, UK company registration number 06595005.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

13K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 22% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(12,652)

853 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delivery was fast

Delivery was fast, uncomplicated, item in perfect condition and fairly priced. I would buy from Consortium again.

April 16, 2026
Rated 1 out of 5 stars

Appalling service – Paid for express delivery, ended up with a stolen parcel.g…

I have given a one-star rating primarily due to the issues with delivery. Despite paying for 1-2 business days of shipping, the parcel arrived late. To avoid any further complications, I specifically requested delivery to a Post Office, providing all the necessary evidence and instructions. However, they ignored this and delivered it to my flat instead, where the package was subsequently stolen. I have filed a claim for a refund and am still awaiting a satisfactory response from them.

April 13, 2026
Rated 5 out of 5 stars

Would use again!

Never heard of this company before. But had no issues what so ever and really liked that the shipping was insured and tracked, ordered Wednesday and came on Friday. Would use again!

April 9, 2026
Rated 2 out of 5 stars

Customer supports a bit inconsiderate

Don’t bother signing up with them to get a discount on your first order it doesn’t even work they send you an invalid code and come up with some BS when you call them up on it..

Not a great way to welcome new customers at all.. definitely won’t be buying anything from them again..

April 17, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

Ordered 9060s New Balance trainers. Box of the trainers was ripped and damaged.

I contact customer service and they only offered for me to return the trainers for a refund but i will need to pay the postage of return.

April 9, 2026
Rated 1 out of 5 stars

Wouldn’t even give 1 star

Wouldn’t even give 1 star , I gave the correct address and the company were not interested in even helping to try and sort the fact trainers had been delivered to the wrong location. They didn’t respond to messages . I would advoid . Lost £124.99 . But I will taking the matter to fraud team and small claims court .

All the seller had to do is take a claim on my behalf . Cow boy sellers advoid

April 8, 2026

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