Context Travel Reviews

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3.1

Travel Agency

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Company details

Information provided by various external sources

Privately guided and semi-private tours for travelers who love to learn. Book cultural and educational experiences in 50+ cities worldwide.

Contact info

Walnut St 2401, 19103, Philadelphia, United States
contexttravel.com

3.1

Average

4 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Dec 7, 2025

Do not use this company

After trying for about 3 weeks to get answers to some of the tours I wanted to book I finally got tired of trying. They are unresponsive with emails (I sent 4) and with their web contact page.

I was finally able to connect with them on Instagram but they were out "exploring" so they didn't respond or claimed to have not received any of my messages.

If this is how they respond before you give them money how can you expect any kind of service after they have your money

December 6, 2025

Unprompted review

Reply from Context Travel

Aug 26, 2026

As Trustpilot isn’t a platform we actively monitor, we weren’t aware of your review at the time and apologise for the delay in responding.

Thank you for taking the time to share your feedback. We’re sorry to hear about the difficulty you experienced getting a response from our team.

There was an issue affecting our communications and responsiveness at the time, which has since been resolved. We hope you were ultimately able to get the help you needed.

Jul 6, 2025

Carlo V Was the Absolute Best Guide!

Carlo V. was the best tour guide we had while traveling through Europe! He is passionate about Rome and was such an amazing teacher. We did the Vatican tour with him and when we go back to Rome, we will have him be our guide for the entire city. We cannot recommend him enough!

May 23, 2025

Unprompted review

Reply from Context Travel

Aug 26, 2026

Thank you for taking the time to share such wonderful feedback. We’re delighted to hear that Carlo was the best guide you had during your travels through Europe, and that his passion for Rome and ability to bring its history to life made such an impression.

May 3, 2023

Still waiting for my refund.

Waited for a live online lecture for 30 minutes that never started ("Waiting for host to start meeting"). Emails went unanswered until, four hours later, they said there were 'technical difficulties' and they would reschedule. Complete waste of time.

March 7, 2023

Unprompted review

Reply from Context Travel

Aug 26, 2026

As Trustpilot isn’t a platform we actively monitor, we weren’t aware of your review at the time and apologise for the delay in responding.

Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and hope that your issue was ultimately resolved. If there’s anything we can still help with, please contact our team at https://www.contexttravel.com/contact - we’d be happy to help where we can.

Nov 14, 2022

Context travel take clients money with no fulfilment

Context travel offer guided tours of the Van Gogh museum in Amsterdam. A two hour tour costs $318-00. They offer the tour on line with a specific time slot and a guide. Shockingly they do so with neither a guide confirmed nor tickets for the museum. Waiting for my refund.

November 14, 2022

Unprompted review

Reply from Context Travel

Aug 26, 2026

As Trustpilot isn’t a platform we actively monitor, we weren’t aware of your review at the time and apologise for the delay in responding.

Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and hope that your issue was ultimately resolved. If there’s anything we can still help with, please contact our team at https://www.contexttravel.com/contact - we’d be happy to help where we can.

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