Contractcars.com Reviews 

5,110
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 425 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being extremely helpful, professional, and keeping them completely informed throughout every single stage of the vehicle leasing process. Many reviewers highlight the remarkably seamless and efficient service experienced from the initial enquiry right up to the final delivery of their brand new vehicles. Some reviewers were happy with the specialized after sales support provided to resolve queries quickly and handle documentation without any issues. People also noted that the entire transaction felt completely straightforward, highly organized, effortless, and entirely stress free from the very beginning right through to the end.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting the efficient and professional... See more

Service

Reviewers highlight positive aspects of service, praising the seamless, efficient, and professional... See more

Customer service

Consumers find customer service to be exceptionally positive, describing support teams as friendly,... See more

Delivery service

Customers had positive experiences with delivery service, highlighting that vehicles arrived on time and as... See more

User experience

Clients share positive opinions on user_experience, highlighting a seamless and stress-free process from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

first-class service :) Jodie Doyle kept me up to date throughout. Can't recommend them enough great team exceptional vfm too good job all round well done Contract Cars would highly recommend

Rated 5 out of 5 stars

The process with contract cars throughout Went smoothly right up to the delivery . They were able to source the vehicle I wanted and in the preferred colour and spec , the lady who dealt with me... See more

Rated 5 out of 5 stars

This is my 3rd Audi lease car through contract cars. The process is seamless and they are always happy to help. My account manager Myron Fernandez has kept me informed of delivery updates throughout a... See more

Rated 5 out of 5 stars

I have used Contractcars.com three times now and on each occasion their service has been first class. They found the car I wanted much cheaper than direct from Audi. The after sale service provided... See more


Company details

  1. Car Leasing Service

Written by the company

The story of how we began is a simple one. We were looking for a lease car ourselves, so we started visiting a few of the local dealers in our area. It didn’t go so well. Each one we visited was so intent on selling the cars in their range, that they didn’t even ask what we really needed, let alone take any notice of it. They just tried to sell us all the bells and whistles, for the most money, and honestly, it turned us right off. No-one wants to be pushed into getting things they don’t need and we were no different. So rather than just moaning about the experience, we decided to do something about it. Putting our money where our mouth is we created a service that cares about you and the cars you need. Instead of comparing just one of two dealers, we decided we could compare them all to give you the best selection possible to choose from. We know exactly what our customers want and need and we deliver every time. It’s this understanding that has made us the successful business we are today, because we put you first. We built Contract Cars on a new ideal – price first. You tell us your budget, we find the best car for your money and your needs. So if you can get a Mercedes lease for the price of a Mondeo – why not? There’s no hidden extras, just our down to earth transparent approach. We are Contract Cars and we are here to help.


Contact info

5.0

Excellent

TrustScore 5 out of 5

5K reviews

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Replied to 33% of negative reviews

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5.0

All reviews

(5,110)

424 reviews in the last 12 months

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Rated 5 out of 5 stars

ASK FOR MYRON

I had an excellent service from Contract cars. I have used Contractcars before and have always been exceptional in their service and pricing. They are a cut above other Leasing companies. Myron was my sales agent who i have had dealings with in the past. He is quick, efficient and professional when dealing with me, and was excellent throughout the process. 5 Stars *****

June 30, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic speedy service

Fantastic speedy service. Car ordered and delivered
within a month from start to finish.
Special thanks to Jodie Doyle for answering all my questions and making the sometimes tricky paperwork so easy.
Thanks Jodie.

June 29, 2026
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience with…

I had an excellent experience with Contract Cars from start to finish as usual having used them for previous car leasing. The whole leasing process was straightforward. A special thanks to Myron Fernandes and Matt Roberts, who were both very helpful, professional, and responsive throughout. They kept me informed every step of the way. I wouldn’t hesitate to recommend Contract Cars to anyone looking for a car lease . ⭐⭐⭐⭐⭐

June 29, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutly First Class

From Initial correspondence to receiving my car, I must say the experience was absolutely first class. Running a business I understand that communication is absolutely key to success, Jodie, Mark and the team thank you so much. I highly recommend contract Cars and will certainly be letting all my contacts know that Contract Cars is the company to choose.

June 25, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you contract cars

Thank you contract cars. This was my first experience of leasing and you made the process so simple. My account manager, Myron was excellent and answered all my questions to make the whole process run smoothly

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Exceptional Service from Faye Hunn!

I had an absolutely fantastic experience purchasing my new car, all thanks to Faye Hunn. From start to finish, Faye made the entire process incredibly smooth, stress-free, and enjoyable.She was professional, extremely knowledgeable, and took the time to answer all of my questions without ever making me feel pressured. Her friendly approach and attention to detail made me feel valued as a customer, and she went above and beyond to ensure everything was perfect for the handover.I am absolutely thrilled with my new car! If you are looking for a seamless, five-star car-buying experience, I highly recommend asking for Faye. Thank you so much for the outstanding service!

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with Contractcars.com…

Great experience with Contractcars.com from start to finish. The whole process was simple and straightforward, and everyone from the sales team to accounts was friendly, professional and very helpful.
The car arrived as expected and I'm really enjoying it. Would happily recommend Contract Cars to others.

June 17, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service & care from start to…

Excellent service & care from start to delivery of car, it didnt just stop there Ursula Fox exceeded till after the car was delivered making sure everything was ok. This is the reason we have been using Contract Cars for over 10yrs. Would highly recommend there services.

June 10, 2026
Unprompted review
Rated 5 out of 5 stars

Contract Cars - Great Service

Contract Cars offer an efficient, professional and cost effective service, both pre and post sale. Faye Hunn provides helpful and timely updates during the build phase and through to delivery. Faye is responsive and always available to resolve queries.

June 19, 2026
Unprompted review
Rated 5 out of 5 stars

This is my first time leasing a car and…

This is my first time leasing a car and I have found contract cars to be a great company. When I first contacted the company I dealt with Jack. He was very helpful and explained everything to me making me feel happy with my decision . I was then assigned an accounts manager Jodie Doyle, who has been excellent communicating with myself throughout the process and extremely helpful when organising delivery of my car. From my initial interest, it only took two weeks to take delivery of my brand-new car. Everything has been straightforward and dealt with very quickly. I would definitely use contract cars again.

June 19, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience as always with Contract Cars..

Great experience as always with Contract Cars. Everyone very friendly and helpful over the phone. Jodie Doyle was great, she helped chase up the car as quick as possible for us as soon as it arrived in the country. Very smooth process overall. The second car we've leased through Contract Cars.

June 22, 2026
Unprompted review
Rated 5 out of 5 stars

Ursula Fox was very helpful

Ursula Fox was very helpful and made the process very smooth going above and beyond to get delivery for immediately i returned from holiday. Ursula responded to my queries promptly and helped me out when needed which is appreciated.

June 1, 2026
Unprompted review

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