Contractcars.com Reviews 

5,111
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 425 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being extremely helpful, professional, and keeping them completely informed throughout every single stage of the vehicle leasing process. Many reviewers highlight the remarkably seamless and efficient service experienced from the initial enquiry right up to the final delivery of their brand new vehicles. Some reviewers were happy with the specialized after sales support provided to resolve queries quickly and handle documentation without any issues. People also noted that the entire transaction felt completely straightforward, highly organized, effortless, and entirely stress free from the very beginning right through to the end.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting the efficient and professional... See more

Service

Reviewers highlight positive aspects of service, praising the seamless, efficient, and professional... See more

Customer service

Consumers find customer service to be exceptionally positive, describing support teams as friendly,... See more

Delivery service

Customers had positive experiences with delivery service, highlighting that vehicles arrived on time and as... See more

User experience

Clients share positive opinions on user_experience, highlighting a seamless and stress-free process from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

first-class service :) Jodie Doyle kept me up to date throughout. Can't recommend them enough great team exceptional vfm too good job all round well done Contract Cars would highly recommend

Rated 5 out of 5 stars

The process with contract cars throughout Went smoothly right up to the delivery . They were able to source the vehicle I wanted and in the preferred colour and spec , the lady who dealt with me... See more

Rated 5 out of 5 stars

This is my 3rd Audi lease car through contract cars. The process is seamless and they are always happy to help. My account manager Myron Fernandez has kept me informed of delivery updates throughout a... See more

Rated 5 out of 5 stars

I have used Contractcars.com three times now and on each occasion their service has been first class. They found the car I wanted much cheaper than direct from Audi. The after sale service provided... See more


Company details

  1. Car Leasing Service

Written by the company

The story of how we began is a simple one. We were looking for a lease car ourselves, so we started visiting a few of the local dealers in our area. It didn’t go so well. Each one we visited was so intent on selling the cars in their range, that they didn’t even ask what we really needed, let alone take any notice of it. They just tried to sell us all the bells and whistles, for the most money, and honestly, it turned us right off. No-one wants to be pushed into getting things they don’t need and we were no different. So rather than just moaning about the experience, we decided to do something about it. Putting our money where our mouth is we created a service that cares about you and the cars you need. Instead of comparing just one of two dealers, we decided we could compare them all to give you the best selection possible to choose from. We know exactly what our customers want and need and we deliver every time. It’s this understanding that has made us the successful business we are today, because we put you first. We built Contract Cars on a new ideal – price first. You tell us your budget, we find the best car for your money and your needs. So if you can get a Mercedes lease for the price of a Mondeo – why not? There’s no hidden extras, just our down to earth transparent approach. We are Contract Cars and we are here to help.


Contact info

5.0

Excellent

TrustScore 5 out of 5

5K reviews

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Asks customers to review

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Replied to 33% of negative reviews

Typically replies within 1 week

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5.0

All reviews

(5,111)

427 reviews in the last 12 months

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Rated 5 out of 5 stars

We’ve just taken delivery of our new XC60 All Black Edition

We’ve just taken delivery of our new Volvo XC60 and couldn’t be happier with the entire experience.
Contract Cars made the leasing process incredibly straightforward from start to finish - clear communication, no unnecessary complications, and everything handled efficiently.
A special mention to Faye Hunn, who was particularly helpful throughout. Faye was professional, responsive, and an absolute pleasure to deal with, making what can often feel like a complex process feel seamless.
I wouldn’t hesitate to recommend Contract Cars to anyone considering leasing a vehicle. Matt Ball - RIBA

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Audi Order

I have used them twice now and on both occasions they have been very good to deal with, always available on the telephone and if contacting by email, they always either pick up the phone or reply back in a timely manner.
People that stand out are Ursula, Andy and James, along with Olly who have all been very helpful when ordering my vehicle.

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Great all round experience

Great all round experience! From first point of contact the company was prompt and helpful. Ursula was fantastic, answered all my queries and kept me informed throughout. Would highly recommend.

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

James came highly recommended and certainly lived up to it. The service was prompt and well communicated. The car is excellent and i'm happy with the cost.

Once we had a agreed a vehicle, Faye followed up with continued 10/10 service.

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

World Class Service!

World Class Service!

BMW X7 4.0D M Sport Pro
I placed the order with Contract Cars on Monday morning, paperwork completed Tues and X7 was on my drive Fri evening.

Not only was the service seamless, the deal was out of this world for this £110k motor with all the bells and whistles.

Shout out to Taroq & Ursula Fox for making this happen.

ps. I've been with Contract Cars for over 15 years, and it gets better every time.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Great service from this company

Great service from this company. Ursula Fox was my contact from start to finish keeping me informed all the way to delivery which was at Cairnryan port as I live in NI. Excellent seamless experience so I'd highly recommend. Thanks again to Ursula for all her help.

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

Contract Cars review

I dealt with Myron Fernandes at Contract Cars on a recent vehicle lease. I found the transaction to be clear and precise and the service offered was extremely good. Myron was very helpful and informative with great communication. Thank you again!!!

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

5 Star vehicle leasing company

I have been acquiring cars from contract cars for over 15 years …amazing service and value …
Myron Fernandes & Simon were very helpful with the delivery of the my new vehicle…

March 27, 2026
Unprompted review

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