I have used Convatec ostomy supplies since 2009, but the quality has recently declined. My bags are leaking—not from the bottom near the opening, but apparently through tiny punctures or holes that... See more
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I have had my stoma for about 5 months. I have contacted Convatec on many occasion for samples and they have always supplied many options for me to try. Amazing customer service. Big shout out to Elle... See more
Company replied
I have used Euro Tec for years, they were always great quality and had helpful people. They were taken over by Convatec and production moved from Holland to East Europe. Since then, the quality has... See more
Company replied
Convatec have discontinued orabase paste.. BRILLIANT 10********** sticks to wet skin PERFECTLY can easily be removed and is GENTLE on excoriated skin NO DAMAGE THERE XXX Stomahesive paste..absolutely... See more
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Company details
Written by the company
Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company focused on solutions for the management of chronic conditions, with leading market positions in advanced wound care, ostomy care, continence care and infusion care. Our brand promise is to be forever caring.
Contact info
20 Eastbourne Terrace, W2 6LG, London, United Kingdom
- globalcomms@convatec.com
- www.convatec.com
2.1
Poor
28 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 85% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
If I could give 0 stars I would
If I could give 0 stars I would. Terrible company who discriminate and treat their staff like dirt. Senior management are like a boys club. They are complete bullies.
April 29, 2021
Unprompted review
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I feel like I've been thrown under the…
I feel like I've been thrown under the bus. A product I have used for a long time that worked very well for me, was all of a sudden radically changed, and not for the better. 3 important changes were made that makes the product unworkable for me now; I don't trust it. And ConvaTec has no alternative to it, none at all.
January 21, 2021
Unprompted review
It was run by Freemasons for Freemasons
Nearly 20 years on from working at ConvaTec I can see they still have their problems, judging by their share price collapse. When I was there, dodgy dealings with suppliers was the name of the game; it was a company run by freemasons for freemasons. That situation may be different today, I can't say, I don't work there anymore, but the way they treated me as an employee means I feel a 1 star review is still appropriate, even after all this time.
June 9, 2019
Unprompted review
Useless Stoma care company
Useless Stoma care company, inundated with e-mails offering free samples but NEVER delivery and NEVER reply to e-mails.
Please be aware these appear to be a 'con' company.
July 27, 2018
Unprompted review
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