CookersAndOvens Reviews 

261
TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

In a panic as I had been let down by a large high street/internet company 2weeks before Christmas called cookers and ovens who checked their stock confirmed potential delivery date. Cooker delivered o... See more

Company replied

Rated 5 out of 5 stars

Found what I wanted on website easily - A rangemaster classic deluxe 90 in cream and chrome, with matching black hood, but cheaper than anywhere else. Ordered and paid online with no hassle. Company... See more

Rated 1 out of 5 stars

Bought a hotpoint cooker one month ago and this week was told I couldn't use it as a fault was on it untill a engineer came out to fix it. Rang Hotpoint and was told the earliest a engineer could... See more

Rated 5 out of 5 stars

We shopped around before deciding on the hob we wanted then shopped around where to buy it. The best price and easy online ordering made us choose CookersAndOvens. They kept us informed, delivered qui... See more

Company replied

Company details

  1. Kitchen Supply Store

Written by the company

The UK's top online destination for high-end kitchen appliances.


Contact info

3.4

Average

TrustScore 3.5 out of 5

261 reviews

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3.4

All reviews

(261)

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Rated 4 out of 5 stars

Splashback heaven

Splashback delivered on time and looks lovely with my range master cooker.

July 30, 2014
Unprompted review
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Reply from CookersAndOvens

Thank you for taking the time to leave a review, I'm glad you were pleased with your purchase.

kind regards

Mel

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Rated 5 out of 5 stars

Pleasure to do business

First rate on costs and delivery. Email answered by return, best price on the web with an additional bonus of a set of pans for the induction hob. Delivery was spot on, contact throughout.

July 25, 2014
Unprompted review
Rated 5 out of 5 stars

Great customer service

I purchased 2,Neff slide and hide single ovens and needed them pretty quick. The girl I dealt with told me she could have them delivered within a week on a specific day, and true to her word they arrived on time. Thank you so much they have made my kitchen complete.

July 24, 2014
Unprompted review
Rated 5 out of 5 stars

what a great price for high end goods

comparing prices for neff appliances found cookers and ovens web site .found them professional and with great prices .with all the benefits of being a neff masterpartner.who were giving away extras with selected appliances i would use this company again .

July 24, 2014
Unprompted review
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Rated 5 out of 5 stars

brilliant

Good price compering to other sites, quick delivery, definitely recommend.

July 24, 2014
Unprompted review
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Reply from CookersAndOvens

Thank you for taking the time to leave a review, I'm glad you were pleased with your purchase.

kind regards

Mel

Rated 5 out of 5 stars

Excellent service

I was a bit hesitant buying anything from the internet but I needn't have worried. I saved approximately £200 compared to local store,and I got free pans and griddle too.the hob arrived on time,they even phoned to give an arrival time in a 3 hour slot. Excellent service would recommend to my friends. No problems.

July 23, 2014
Unprompted review
Rated 5 out of 5 stars

Brilliant service

I ordered a hob on Sunday afternoon, the following day I was contacted and asked if it would be convenient to deliver it to me on Wednesday. On Tuesday I was sent a text giving me a delivery 'window' of between 7am and 9am. At 2 minutes to 7 today (Wednesday) the delivery driver knocked on my door, I did 'complain' to him that he was 2 minutes early :-) and didn't leave until I had examined the hob to make sure that it didn't appear damaged.
This is really brilliant service and I hope this comment will reassure anyone thinking of using Cookers and Ovens.

July 16, 2014
Unprompted review
Rated 5 out of 5 stars

Wonderful range cooker - my second one!

Bought the Falcon 1092 almost 11 years ago for my new kitchen. Have just finished building a new house and have bought the same cooker again. It's so much better - the grill is so good now - it's quite heavy duty so will last much longer. The whole cooker is excellent. CookersAndOvens were easy to deal with, the cooker arrived when they said it would AND they offered the best price overall.

June 30, 2014
Unprompted review
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Rated 5 out of 5 stars

Fully satisfied.

Delivered quickly and with no hassle.

June 23, 2014
Unprompted review
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Reply from CookersAndOvens

Thank you for taking the time to leave a review, I'm glad you were pleased with your purchase.

kind regards

Mel

Rated 5 out of 5 stars

Excellent service

Bought a range cooker, hood and dishwasher from Cookers and Ovens.
Slightly nervous as I hadn't used the company before, but needn't have worried as everything was dealt with very professionally and at a good price.
Wouldn't hesitate to recommend the company to anyone looking for an alternative to the bigger suppliers of electrical goods.

June 21, 2014
Unprompted review
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Reply from CookersAndOvens

Hi Brian

Thank you for taking the time to share your positive feedback. As a small family run company we really appreciate you sharing your experience with other potential customers. Offering a very personal and customer focused service is our strength. I hope you are enjoying your new Rangemaster appliances.

kind regards

Mel

Rated 5 out of 5 stars

Excellent Service!

I ordered a range cooker and hood in stainless steel and when i wanted to change it to black, there was no problem at all. The lady i spoke to was very helpful, friendly and even reminded me that it was cheaper and arranged for the refund back to my account! The delivery arrangements were straightforward and again they accomodated me when i needed to change the date not once, but twice! And when the cooker actually arrived, the driver was lovely (maybe because she was a woman!). All in all, i have had a great experience with CookersAndOvens, and will certainly be using them again and will recommend them to my friends and family.

Thank you CookersAndOvens!!

June 20, 2014
Unprompted review
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Reply from CookersAndOvens

Hi Patricia

We are always here to help as you discovered. Thank you for taking the time to share your positive experience with others.

kind regards

Mel

Rated 5 out of 5 stars

Great Service

The induction hob I ordered was a great price and the service and communication was excellent. Delivery was efficient - in all an excellent experience. Thank you.

June 16, 2014
Unprompted review
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Reply from CookersAndOvens

Hi Jane

Excellent to hear... we do our best to make on-line shopping for appliances as easy and stress free as possible.

kind regards

Mel

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Rated 5 out of 5 stars

Excellent service and the best price

I would highly recommend cookers and ovens the best price and excellent delivery

June 12, 2014
Unprompted review
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Reply from CookersAndOvens

Thank you for taking the time to leave a review, I'm glad you were pleased with your purchase.

kind regards

Mel

Rated 5 out of 5 stars

Why can't all on-line sales be like this?

The price was the lowest I could find on the internet; ordering was easy peazy. They phoned to arrange delivery, it was delivered when we agreed and the driver even helped me by dropping it off right where i wanted it. Perfect sale and happily buy from again. Thanks

June 11, 2014
Unprompted review
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Reply from CookersAndOvens

Hi Malcolm

Thank you for taking the time to write a review, we try and make purchasing appliances as painless as possible for our customer's offering an all round friendly and professional service. This year we thought we would bring cooking outside also and I hope you are enjoying your new BBQ in the British summer!

kind regards

Mel

Rated 5 out of 5 stars

Polite,curteous and on time A*

Fantastic service. We were called prior to our delivery and given a window of an hour as to when it would arrive. They arrived on time and were very friendly and polite. Managed to get our Rangemaster up 4 steps and into our kitchen. We would not hesitate to use you again.

June 6, 2014
Unprompted review
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Reply from CookersAndOvens

Hi Vanessa,

It is always pleasing to receive such positive feedback, especially regarding delivery which is the one area outside of our control. The premium delivery team we use offer a very professional service and will always do their best to get the appliance inside with the minimum of fuss. The timed delivery slots save wasting a whole day in the house as we all lead such busy lives. I'm glad you had such a positive experience and thank you for taking the time to share it with others.

kind regards

Mel

Rated 5 out of 5 stars

Excellent service - very quick and efficient!

Great service from start to end - friendly and helpful advice from lady over the telephone when I realised that I had ordered the wrong Rangemaster Cooker! Delivery could of been only a few days after placing the order but chose a date that suited me and was delivered as agreed. Product very well packaged - still in packaging as not ready to fit yet but looks great! I would definitely recommend, as they were the cheapest and I also got a half price Rangemaster Cooker Hood. I did try to get cheaper elsewhere but even Curry's could not price match!

June 6, 2014
Unprompted review
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Reply from CookersAndOvens

Thank you Suzanne, we do offer full telephone support and are all highly trained in Rangemaster products enabling us to offer the best advice and information to assist with your purchase. We constantly monitor our prices which along with the Rangemaster Design Centre promotions we regularly have running offer exceptional value. I'm glad you were so pleased with your all round experience and thank you for taking the time to leave a review. We do appreciate it.

kind regards

Mel

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Rated 5 out of 5 stars

Professional

Excellent customer care along with a hard to beat price.

June 5, 2014
Unprompted review
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Reply from CookersAndOvens

Thank you Navtej, we do take pride in the service we deliver to customers so it is nice for that to be acknowledged.

Thank you for taking the time to leave a review. We do appreciate it.

kind regards

Mel

Rated 5 out of 5 stars

Excellent Service!

Great service! Delivery time was spot on. Thanks!

June 5, 2014
Unprompted review
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Reply from CookersAndOvens

Thank you for taking the time to leave a review. We do strive to achieve advised delivery times and slots as we know how important timing of delivery is to our customers.

kind regards

Mel

Rated 5 out of 5 stars

Good price and delivery

June 3, 2014
Unprompted review
CookersAndOvens logo

Reply from CookersAndOvens

Thank you for taking the time to leave a review, I'm glad you were pleased with your purchase.

kind regards

Mel

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