Always upbeat; always friendly, Cook on Bear Flat in Bath has delicious food and frequent offers which makes me feel as if I've got a bargain. Prices are high-ish but the quality of the food a... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About COOK
Written by the company
How to shop
- Nationwide Home Delivery
- Free Click & Collect from COOK shops
- Subscribe & Save with regular deliveries
- 100+ COOK shops nationwide
- Stocked in 1000+ independent retailers across the UK
About COOK
Inspired by the meals his mum batch-cooked and froze in old ice cream tubs, Ed founded COOK in 1997 with his friend Dale, a catering chef. They dreamed of making the world’s best prepared meals and doing business differently from the crowd.
Having helped found the UK wing of the responsible business movement B Corp in 2014, COOK is at the forefront of redefining the purpose of business, so it works for people and the planet, not just profit. We have won a Queen’s Award for Enterprise for our RAW Talent employment scheme, giving people a second chance after prison, homelessness and other challenges. Every year our meals win Great Taste Awards and glowing reviews from customers and in the national press.
Written by the company

Contact info
The COOK Kitchen, ME10 3HH, Sittingbourne, United Kingdom
- 01732 759000
- enquiries@cookfood.net
- www.cookfood.net

Award-winning frozen meals & puddings
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Chocolate heaven
A family get together for which chocolate cake was an essential component. It was delicious and enjoyed by everyone.
The food from Cook is always high…
The food from Cook is always high quality . The assistant was really helpful too and I purchased some of their new dishes : really enjoyable .
80th Birthday Celebration…
I purchased a Large Lamb Tagine a Vegetable Tagine a Birthday Cake and Chocolate Brownies for a 80th Birthday Dinner.The quality was excellent, and the staff were very helpful. The food really helped to make it an enjoyable and carefree occasion.
We love Cook
We love Cook
People working in Chiswick store are super friendly and helpful.
Highly recommend it
Quick polite delivery and no fuss
Quick polite delivery and no fuss. Food good for frozen foods.
Vegan options
The man in the Cook shop in Harrogate was very knowledgeable about the new Vegan meals which was really helpful.These meals are not stored together and so it would be easy to miss some of the choices on offer.
The staff were helpful, but sale notices less so
The staff were helpful, but the advertised sales were slightly misleading, and when one sees 15% off lasagna, one doesn't expect to have to argue about whether a mushroom lasagna--by name--should receive the same discount.
Very helpful advice and suggestions…
Very helpful advice and suggestions from the staff at my local Cook shop.
Always great food and always helpful …
Always great food and always helpful lovely staff
Good food delivered on time
Good food delivered on time - and redelivered when discovered that it had been delivered to the wrong address!
Nice people good product.
Nice people. Quality of products good. A slightly smaller portion at a reduced price would suit me as I waste about a third but it’s not enough for two meals.
Cook food is always reliable
Cook food is always reliable, tasty and what you would expect if you had a good chef cooking in your own home.
Great Food and Quality
Bought a couple of Meals for One a few months ago in a local Garden Centre and haven’t looked back since. I now have a regular delivery every three weeks. The ordering is easy and the delivery by Theo is prompt, friendly and highly efficient. Food is of high quality with lots of choice. Would highly recommend.
May use AI-assist with repliesRead more
Disappointing
I was very disappointed with some of the cook canapés I ordered for a celebration. The pastry cases were welded to the containers so after cooking impossible to remove without disintegration. I had to throw them away.

Reply from COOK
Brilliant free samples were really…
Brilliant free samples were really tasty and everyone enjoyed the food a little bit pricy but overall a great meal
Enjoyed it but didn't think the quality…
Enjoyed it but didn't think the quality was quite as good as in the past.
Thank you.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







