CookieYes Reviews 

Have a problem istalling and scanning the site.Support (Ryan) was quick to grasp the situation and find the problem (the scanner was too fast for my server and was causing it to freeze — they fixed it by slowing it down). For the rest, I've tried several CMPs, even very well-known ones, but this is the simplest to configure , complete and most effective. At the moment I'm very satisfied.

Great Support they will work with you until issue is fixed. Ronn and Nick did a great help to fix some crawl issue on our website.

I recommend these services.

I always use these services on my website and for my clients.

The support is very good!

Excellent Customer Service! Quick, friendly and thorough. The Banner itself works really well, setup is easy and pricing is fair. I would recommend this one over competitors.

I had an issue with CookieYes that turned out to be more persistent and complicated than expected, but what stood out was the quality and consistency of their support throughout the entire process.

From the first report, the CookieYes support team was responsive, professional, and genuinely committed to resolving the problem rather than offering quick temporary fixes. They stayed engaged, investigated thoroughly, followed up regularly, and continued troubleshooting until the issue was fully resolved to my satisfaction.

What I appreciated most was their persistence and communication. I never felt ignored or dismissed, even when the issue took time to identify and fix. Their team demonstrated both technical knowledge and a strong customer-first attitude, which is increasingly rare.

Incredible support. Fast answer, pblem fixed, explanation 100% understandable! Do not hesitate!

We had a small issue with content scanners, and CookieYes support worked with us to create a custom solution that satisfied all our requirements. Great company!

I saw some bad reviews talking about their support or QoS.

I had no problem with configuration.
I had no problem with the service itself.
I had one example of the technical problem with their plugin integration. Their support solved the issue within 30 minutes.

If you have a problem with their services that probably means you need more help with integration and that is non of their business.

That is my opinion tho. Cheers.

CookieYes is a brilliant plugin, especially for WordPress. It is easy to use, reliable, and makes managing cookie consent straightforward. The support team are also excellent, helpful, responsive, and genuinely great to deal with. Highly recommended.

Eva Scarlett was a great point of contact for agency pricing questions and everything in between!

Thank you Eva for great customer service!

Before signing up, I reached out to CookieYes with some questions and Alessia from customer support got back to me quickly with a solution to an invoice question I had. She was super helpful and followed up to check the solution worked. Now I know I'm in good hands!

Great experience with customer support. I really liked how they treated me and answered everything. I am not really happy with the price, but it might seem worth it considering that they take your hand and follow you through everything.

Excellent customer service.

Quick help - precise - problems get taken care of. Which is rare with digital tools like this. Keep up the good work.

Service amazing and fast.
They helped me fix the issue in my code to be able to display the cookie banner.

Also provide a tip.
Ryan responded quickly to my ticket.

I recommend 👌🏾 👏🏾 👍🏾 ☺️

Excellent product, complete and easy to set up. High-level support. Special thanks to Alessia and Mia. Highly recommended.

Cookie compliance is confusing! I was looking for a simple, easy to use cookie banner plug-in and CookieYes seemed to fit the bill. After installation the interface was simple to navigate and the banner easy to set up, so the plugin was exactly what I was hoping for. An unexpected bonus though was CookieYes' excellent technical support. I had trouble modifying a custom color, which their support staff addressed quickly and followed up to make sure worked! I couldn't be more satisfied with my choice.

Support at CookieYes is excellent. Any time we have a problem, they make sure to work with us to get to the bottom of it, do real testing on their end, ask clarifying questions, and provide solutions. It's rare to get that kind of support nowadays. Only reason I am marking a 4 is because we do take a performance hit with CookieYes's banner, and in the past it's sounded like it's not on the product roadmap to get it up to the level we'd love to see. Otherwise the product is excellent at what it does - that would be the only reason for moving away from it.

Answered my support request quickly and clearly, and followed up well.