COPYTRACKReviews 

783
TrustScore 1 out of 5

1.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 140 reviews, most reviewers were let down by their experience overall. Many customers report receiving false claims regarding unlicensed images on their websites, often for images they had properly licensed or believed to be public domain. Reviewers frequently mention being threatened with legal action and demands for significant payments, even when they possess valid licenses. People also express frustration with the company's communication, noting that emails are often ignored and that they contact clients directly, causing unnecessary confusion. Some reviewers also felt that the company's approach to claims is concerning, as they appear to send out numerous claims. Conversely, a small portion of people felt that the company genuinely helps photographers whose work has been stolen, and that the claims are legitimate.

What people talk about most

Claim

People report negative experiences with claims, often describing them as unfounded and aggressive attempts to... See more

Payment

Customers consistently note negative experiences with payment, frequently reporting that they received emails... See more

Website

Users describe negative interactions with the website, often receiving emails regarding image use and... See more

Product

Clients share negative opinions on product, with many reporting that the company sends requests for payment... See more

Customer communications

Reviewers express significant dissatisfaction with the contact methods used by the company, often describing... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Parasitical rats. Make false claims that you have unlicensed images. Threaten you with action unless you make wild payments. Utter scam artists who need to be taken down, thrown in prison for as l... See more

Rated 1 out of 5 stars

We're receiving repeated scam letters, threatening us with a lawsuit if we don't pay a ridiculous amount in "compensation" for using "unlicensed" images on our website. This is an utter lie. All of ou... See more

Rated 1 out of 5 stars

Copytrack is a legit company whose System has been turned into a massive copyright trolling machine. NEVER ANSWER ANY OF THEIR EMAILS. Their clients adopt fraudulent Practices which Copytrack toler... See more

Rated 1 out of 5 stars

Don't give in to these chancers! They're been spamming emails for several months, claiming copyright infringement. The only minor snag to their case is- the images used were royalty free CC0 licen... See more


Company details

Information provided by various external sources

Have your images been stolen? Find out for free with COPYTRACK ✓Online Image Search & Rights Enforcement ✓100% Risk Free


Contact info

1.1

Bad

TrustScore 1 out of 5

783 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.1

All reviews

(783)

210 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Total Scam - report & block their emails

Total scare tactic and scam. They are now known as RD Legal GmbH (RIGHTS-DEFEND). They seem legit, but even if you share evidence of legally using images via stock photo websites that you have subscriptions with, they ignore that and keep on with their demanding scare tactic emails, that are literally automated emails - they don't even read your email.

I also did my own research and the rights holder of the alleged image they claim I used illegally isn't even the original creator of the image. The image I used doesn't even have an original creator, it's an AI generated image widely available on many stock image sites.

So keep on reporting them on here and everywhere else, and keep note of the name change of the company from Copytrack to RD Legal GmbH (RIGHTS-DEFEND). And don't pay anything, that's what they're after - scaring you to pay.

January 12, 2026
Unprompted review
Rated 1 out of 5 stars

“copytrack” Predatory Copyright Trolls…

“copytrack” Predatory Copyright Trolls & Harassment
I am writing this to warn others about the predatory and unethical business practices of “copytrack”.
This company contacted me alleging "copyright infringement" for an image used on my platform. I immediately responded with a valid license from the reputable stock agency where the image was legally purchased. Despite providing clear, documented proof of my right to use the work, “copytrack” has refused to acknowledge the license.
Furthermore, when I requested that they provide their own proof of ownership or legal standing to represent the copyright holder, they flatly refused. Instead of following standard legal procedures, they have resorted to:
• Continuous Harassment: Sending automated, threatening emails even after the matter was addressed.
• Lack of Transparency: Refusing to provide evidence of their claim while demanding payment.
• Bad Faith Tactics: Ignoring legal documentation to pursue a baseless "settlement."
It is clear that this company operates as a "copyright troll," targeting individuals and small businesses in hopes of intimidating them into paying for licenses they already own. If you receive an email from them, do not be intimidated. Document everything and demand proof of their ownership—which they seemingly cannot provide.
Avoid this company at all costs. They are not interested in protecting creators; they are interested in legal extortion.

“copytrack” , if you read this, i would love you to sue me and i am going to follow up with an email to you to read this review, but you know damn well you ain't going to do such a thing.

December 12, 2025
Unprompted review
Rated 1 out of 5 stars

I noticed a pattern: Copytrack, Concept-Production and YAY Images

It is important to also review their so-called clients. Most of Copytracks false claims come from the same source, such as Concept-Production or YAY Images, so make sure to share your experience with them too. They can be found here on Trustpilot.

I keep receiving false, misleading copyright claims from Copytrack. We rightfully obtain all images we use on our website from well respected stockphoto agencies. The allegations made by Copytrack and their request for licenses are baseless. I don't have to send them anything, as they don't have any right to inspect our files. Copytrack just tries to intimidate, hoping the receivers will pay their bogus claims.

December 11, 2025
Unprompted review
Rated 1 out of 5 stars

This Company is a fraud

This Company is a fraud; they keep sending "unauthorised image use" emails. We have a license to use the images on our website, yet they keep sending the emails. Beware of them. Don't pay them, you will end up losing your money.

December 18, 2025
Unprompted review
Rated 1 out of 5 stars

Absolute scum

Absolute scum, bottom feeders. Trying to steal people's money by sending threatening emails. Don't pay them.

December 18, 2025
Unprompted review
Rated 1 out of 5 stars

A tip - send emails on to iStock or Getty

I just wanted to add a tip for anyone who is being harassed by this company, especially if you bought images from iStock or another Getty photo library.

I received several emails with huge financial demands from Copytrack. I did look for the invoice from iStock for the image, which was about 13 years old I think and couldn't find it.

I went to my iStock account but you had to contact them for such old invoices. As I had to do an email anyway, I told them about Copytrack.

They asked me for the email from Copytrack very quickly and, a few days later, I have just received an email from iStock with a copy email from Copytrack saying the "case" is closed and it's all sorted.

5 stars to iStock and Getty for dealing with this - and I highly recommend you let them deal with it if you can!

December 18, 2025
Unprompted review
Rated 1 out of 5 stars

I had the same issue with these…

I had the same issue with these scammers. What to ask for to shut them up for good?

*copyright registration
*original RAW file with EXIF metadata
*chain of title
*evidence of exclusive rights

December 17, 2024
Unprompted review
Rated 1 out of 5 stars

This company should be prosecuted

3 x last year and now again under the new guise "rights-defend" this company has falsely claimed I was using unlicensed copyright protected images. This company is a disgrace and should be shutdown.

December 10, 2025
Unprompted review
Rated 1 out of 5 stars

Watch out

Watch out! This company is involved in fraud. They make false claims for image licenses and issue fines that are not legitimate. Always report to the police.

December 5, 2025
Unprompted review
Rated 1 out of 5 stars

Concerning Experience With Copytrack’s Claim Practices

My company was contacted by Copytrack regarding an image on our website. They claimed the image belonged to a company called Concept-Production in Germany and alleged that we had no valid license. They further demanded a payment of nearly €1,000, despite providing no legal documentation or evidence supporting their claim of ownership.

In our case, the image in question was licensed legitimately through our Shutterstock account and is owned by Bondart Photography, a Ukrainian entity—not the party Copytrack claimed to represent. Rather than supplying proof of ownership themselves, Copytrack repeatedly pressed us to prove that we held a license, even though the burden of proof should reasonably rest with the party making the accusation.

Only after I provided a screenshot from within our Shutterstock account did Copytrack send what appeared to be a generic, templated message stating that the claim had been closed. No explanation, no acknowledgment of the discrepancy, and no accountability for the incorrect claim or the stress it caused.

In my opinion, this approach feels designed to pressure organizations into paying fees they do not owe. Based on my experience, I would advise others to carefully verify all claims, request proper documentation, and not feel intimidated into paying without evidence.

December 7, 2025
Unprompted review
Rated 1 out of 5 stars

COPYTRACK continues scamming activities

COPYTRACK continues on their merry scamming way!!
In November 2025 they found an image on our website which we first published in 2014 and which was supplied to us by a university free of charge. Apparently the copyright is claimed by a company founded in 2016. There is no paperwork by the original owner of the image other than documents made up by this scammer pretending that the "Cedent was entitled to raise claims for damages". No mention even of who the original owner is. So - no. We won't be paying their fines.

December 9, 2025
Unprompted review
Rated 1 out of 5 stars

Beware: Harassment and False Copyright Claims

I was harassed by this company for over a year, including receiving a threatening letter from Higbee & Associates claiming they would take me to court. After an exhausting amount of searching, I finally located the original Shutterstock license proving I had every right to use the image.

Despite doing nothing wrong, I was subjected to months of stress, scare tactics, and unnecessary intimidation. I also use Canva, so it took a long time to track down the original source—time I should never have had to spend.

In my opinion, this company operates like a scam, and I truly hope no one else has to go through what I did.

December 6, 2025
Unprompted review
Rated 1 out of 5 stars

Absolute scam artists

Absolute scam artists. If you get something from theme delete and block. Do not click on links and do not reply. Trying to take advantage of people who legit have the rights to use images with intimidation tacks - completely disgusting company.

December 4, 2025
Unprompted review
Rated 1 out of 5 stars

Preying on others

We have rights to an image through Adobe. Why do we need to prove it to this company working for Yayimages? Adobe knows we can use their image.
Very aggressive. Extortionist. The worst kind of company.

December 1, 2025
Unprompted review
Rated 1 out of 5 stars

Persistent Harassment Over Unproven Copyright Claim

I’ve had a very negative experience with Copytrack. They contacted me demanding payment for an alleged copyright infringement, yet have repeatedly ignored my requests to provide proof of ownership or any legitimate license information from the supposed rights holder. Instead of addressing my questions, they continued sending payment demands, which feels like a pressure tactic rather than a proper legal process.

In my opinion, their approach is aggressive, unhelpful, and seems designed to scare people into paying without proper verification. I feel their actions are not professional or trustworthy. This feels like bulk targeting in the hope that someone will comply.

November 27, 2025
Unprompted review
Rated 1 out of 5 stars

I would give zero stars if I could

I would give zero stars if I could! This company is highly dubious and uses tactics that remind me of extortion. At worst they are copyright trolls themselves, and at worst they facilitate copyright trolls. Report them to the FTC and even to FBI for cyber crime and scams. They try to extort money from people and business for using images that are in the public domain/Creative Commons.

November 26, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible experience

Terrible experience. This company has reached out to mine multiple times claiming a copyright infringement on a document we have licensing for. It's fraudulent practices and attempts to collect money are egregious.

October 24, 2025
Unprompted review
Rated 1 out of 5 stars

This website is a scam

This website is a scam - they have written scripts to automatically send thousands of emails to website owners claiming their copyright has been infringed and want you to pay to solve it. Do not reply, it's a pure scam.

November 16, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look