Cordly Reviews 12

TrustScore 3 out of 5

2.8

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Company details

  1. Automation Company

Written by the company

Forex, Stocks, Indices, Crypto, Commodities... Automate ALL your alerts and turn them into trades with our innovative software. If you are tired of missing trading alerts because you aren’t online 24/7 then use our software to connect your TradingView or Telegram to your trading account. Easy and simple automation of trading alerts.


Contact info

2.8

Average

TrustScore 3 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Solution doesn't work (Telegram + Bybit Integration)

No one will respond to you. I sent multiple messages to them on telegram as this is where it redirects you can you click on support. My messages are getting seen and no response at all. Not even a "Hello, we are working on it". Just total silence. I don't understand how other people have had great conversations with their support.

Edit: They replied. I'm changing the rating because they reached out on all support channels. Thank you.

2nd Edit: Unfortunately I couldn't get the solution to work, despite providing all information to support. Conversation was a constant back and forth about the signals working in back end but not working on my account. Telegram logs were empty and I kept saying this several times. I tried linking it again to check. The session was active on my devices but still it couldn't pick up any signals sent by my provider.

October 10, 2025
Unprompted review
Cordly logo

Reply from Cordly

We really sorry, if we miss your message, our daily support was out of the office this week for our anual summit. We just take 1 week annualy out and free. Now we are back. Also you can get directly support by your self here: https://cordly.tawk.help/

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Rated 1 out of 5 stars

This was a complete waste of money and…

This was a complete waste of money and they will fight tooth and nail not to give a refund don’t waste your money guys.

March 27, 2024
Unprompted review
Cordly logo

Reply from Cordly

Hi
I can't seem to find you in our system? I have requested more information about you through Trustpilot.

You are welcome to contact us by telegram or email so we can sort this issue for you.
Telegram: https://t.me/CordlyTeam
Email: info@cordly.io

Best Regards
Morten Madsen
Founder of Cordly.io

Rated 1 out of 5 stars

Absolutely horrible product and…

Absolutely horrible product and customer service. You can't even add telegram channels like the state. I literally use the product for 1 hour and see how bad it is and contact customer service for a refund. The dude went back and forth with me saying that I was the problem and proceeds to say he wasn't going to return my money so I was forced to dispute the transaction. Listen if you’re looking for an API copier this is not the one shop elsewhere. And they will probably say we can't find an account with your name but I have the telegram messages of the back and forth with "customer service" Ruuuun. And as you all can see in their reply told them exactly what my issue was and they still will not refund. This should tell you all you need to know as to whether you should purchase this product. Getting a refund has never been this difficult so be aware using their service

April 2, 2024
Unprompted review
Cordly logo

Reply from Cordly

Hi
As we talked about in Telegram there are multiple things you refuse to provide us with to help you. We will happily refund you if you can show us the issue you report.

You purchased our software 06:45 am and wrote to us at 07:07 am. This is documented by PayPal and our conversation in Telegram. I can't recall you should have spent 1 hour setting it up. Also when I offered you help you instantly refused.

As our terms and conditions state, we happily refund customers if there is an issue with our software and you can provide a screenshot or similar to show us. We asked multiple times for a screenshot or something related so we could see the issue you reported but you refused every time to show us anything.

Instead of showing us anything you threatened to file a dispute and post this bad review if we didn't refund you ASAP.

As stated multiple times now, if you could just show us anything related to the issue, we would happily refund you.
I also recorded this loom video showing that everything works when we test it.
https://www.loom.com/share/a790060c6d864a6d9926721ab7be501a?sid=9ba8f1a2-e6f2-42c9-aba7-c979f90b3297

If you change your mind and want to solve this issue by showing us the issue, then feel free to contact us and we will happily refund you.
Telegram: https://t.me/CordlyTeam
Email: info@cordly.io

Best Regards
Morten Madsen
Founder of Cordly.io

Rated 5 out of 5 stars

This product is absolutely amazing

This product is absolutely amazing! Firstly the customer support is top tier and is hands down the best customer support I ever come across. The owner of this platform truly cares about the trading community and cares about you being successful as a trader. He’s there to answer any question you have and will even take the extra mile to make changes or accommodations to his product that you recommend.

The product itself is also very efficient and smooth, and it’s great for copying trading signals off telegram and trading view alerts so you never have to worry about missing another signal or alert ever again. I highly recommend this product to anyone! :)

March 1, 2024
Unprompted review
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Rated 1 out of 5 stars

Absolute trash

Absolute trash. I don't know why they promote they offer Binance, if the product isn't finished yet.

February 23, 2024
Unprompted review
Cordly logo

Reply from Cordly

Hi Gianluca
We are sorry you feel this way about our product. I can't seem to find you in our system?

But we are very honest about what we offer of services and you can see exactly that on our roadmap. We just finished developing ByBit and are now fully invested in offering the same setting for Binance.
Our integration works 100% with Binance but we do have limited trading settings.

You are welcome to contact us by telegram or email so we can sort this issue for you.
Telegram: https://t.me/CordlyTeam
Email: info@cordly.io

Best Regards
Morten Madsen
Founder of Cordly.io

Rated 5 out of 5 stars

Great tool and best customer support

I have been using Cordly since few months already. It is working how it supposed for my need, have all the features that I was seeking for trading Forex. On top of that, the Crypto connectors makes the tool even more complete.
To not forget the customer support, super supportive and helpful to go through all the questions I had when I started.

September 1, 2023
Unprompted review
Rated 5 out of 5 stars

Everything is thought through

Everything is thought through
I'm very satisfied, all works extremely well, and with a friendly customer service there is no more to ask for.
Cordly simply does it best.

May 4, 2023
Unprompted review
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Rated 5 out of 5 stars

This is probably the best customer…

This is probably the best customer support and the most simplified trading automation company that I've ever used.

And nope I don't work for them and am not even an affiliate, I asked theeeem for this like to review their service because I was that appreciative of the service and customer support.

You're in good hands using them. I wish you all the best regardless 🥂

May 1, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing customer support

Amazing customer support! Morten is very helpful and is there to guide you and fix any accommodations you need with the platform. The response time is also very quick and they truly care about helping you succeed with their platform and trading. I would highly recommend this platform to anyone!

April 5, 2023
Unprompted review
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