Costa Bingo Reviews 

260
TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

Mada was super nice and helpful as really kind and as a goodwill gesture reinstated spins I would have otherwise lost.

Company replied

Rated 1 out of 5 stars

I play on various sites and play the same game (big bass bonanza) I can clearly say that Costa bingos version is drier than ghandis flip flop, over 1400 spins on 50p to get 2 bonuses that both paid un... See more

Company replied

Rated 1 out of 5 stars

Poor selection of games, games bonuses are only available once you’ve lost all your real money which to me is backwards. Slow website which regularly crashes & logs you out… even half way through a... See more

Company replied

Rated 5 out of 5 stars

I have always had an enjoyable experience whilst on the site. There are plenty of options from bingo,slots and instant win games to promotional and jackpot games. The site is easy to navigate and ther... See more

Company replied

Company details

  1. Bingo Hall
  2. Gambling House

Information provided by various external sources

Play online bingo with us - UK's biggest bingo community. Discover our world of fun bingo games and slots where you can win real cash with Costa Bingo!


Contact info

You should know

3.6

Average

TrustScore 3.5 out of 5

260 reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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3.6

All reviews

(260)

21 reviews in the last 12 months

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Rated 5 out of 5 stars

Really good site.

Really good site.. Pays well..
Free spins shouldn't have cap on them

April 20, 2021
Unprompted review
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Reply from Costa Bingo

Hi there. Thank you for your your awesome review. Good luck on your future games as well.

Rated 4 out of 5 stars

I am very happy with costa Bingo I had…

I am very happy with costa Bingo I had no issues, I am pleased to be a part.

March 29, 2021
Unprompted review
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Reply from Costa Bingo

Hi, thank you for your review. What can we do better to earn a 5 star rating? Please let us know at support@costabingo.co.uk

Rated 5 out of 5 stars

Just 5

Just 5. There is no 6 stars

March 29, 2021
Unprompted review
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Reply from Costa Bingo

Thanks so much for the awesome review. Please tell your friends about the game and what they are missing out on :)

Rated 4 out of 5 stars

I have been Costa member for many…

I have been Costa member for many years, and have always enjoyed my game play win or loose, but like any gaming site there is always a chance of winning as well as loosing so you pay your money and takes your chance, as they say, Costa are very conscious of being gambleaware, and often check on your gambling habits which is very helpful at times, all in all I'm happy with this site.

March 28, 2021
Unprompted review
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Reply from Costa Bingo

Hi There, thank you for your feedback. We do appreciate your patronage to the site and happy to know that you appreciate our Responsible Gaming aspect as part of our customer due diligence and security measures to safe guard you as a player.

Rated 1 out of 5 stars

Absolutely disgusting put alot of money…

Absolutely disgusting put alot of money into this site and never won anything ! It just takes and takes I've never known a site like it absolutely disgusting ! Not happy at all !

March 28, 2021
Unprompted review
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Reply from Costa Bingo

Do remember that All gaming activity is based on luck & we cannot guarantee a big win every time that you play as this is really and truly all a game of chance and luck. We do our best to provide our players with a highly entertaining experience. We're sorry you didn't have a good time playing with us lately, but we hope you'll come back soon & try your luck again!

Rated 5 out of 5 stars

I highly recommend this game quick…

I highly recommend this game quick payouts free bingo games I have hours of fun

March 23, 2021
Unprompted review
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Reply from Costa Bingo

Thank so much for your 5 star review! We hope you continue to enjoy and share your enjoyment!

Rated 5 out of 5 stars

Enjoy this site

Enjoy this site. My favorite

March 18, 2021
Unprompted review
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Reply from Costa Bingo

Thank so much for your 5 star review! We hope you continue to enjoy and share your enjoyment!

Rated 5 out of 5 stars

I have always had an enjoyable…

I have always had an enjoyable experience whilst on the site. There are plenty of options from bingo,slots and instant win games to promotional and jackpot games. The site is easy to navigate and there are plenty of help options for anything that may go wrong. The site has a responsible attitude towards gambling and offers reminders about limits and help if you feel thar your gambling is out of control.

March 12, 2021
Unprompted review
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Reply from Costa Bingo

Thanks so much for the awesome review. It’s a pleasure to have you as a player and we wish you the best of luck on your games!!

Rated 1 out of 5 stars

I’ve been with Costa bingo for nearly…

I’ve been with Costa bingo for nearly 12 months now... iv had a issue with a game called slingo rainbow riches when I go on and press start game it takes the money tells you there is a error to refresh the page to play the game to witch I do to be charged again have been on to Costa to be told its not happening on many occasions so I took the time out to video it talking my money for a game iv not played so if this is happening to me and has been since September how many other ppl is it robbing

February 15, 2021
Unprompted review
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Reply from Costa Bingo

Hi there, thank you for your review. Allow us the opportunity to further investigate your issue and help you. Please provide your username or contact our Support team at support@costabingo.co.uk

Rated 1 out of 5 stars

Fictional reason for banning

I enjoyed my time playing at Costa and withdrew several times, giving up bonus cash, spins and cards. I did not use free rooms that much at all, only occasionally.
This particular fortnight, I had withdrawn, £60, £180 then £240.
I did receive funds but noticed I couldn't go to Diamond room, no mail and bonus code didn't work.
I emailed and was basically told I was abusing bonuses by repeatedly putting money in?!
I didn't know I wasn't allowed to put money on more than once a day, because that is ALL I did?! I replied and received a generic response. Account was open so I went to use the last few pence and won £17!! Oh how I laughed! Which turned out to be my last play as when I went on another time I saw my account had a full block. Their excuse for my banning would have never stood up if we had gone to court (for example) pure lies. I feel it was because I had been quite lucky to be honest, obviously didn't want players like me!
@Costa, please do not reply to this with a copy and paste...so glad you enjoyed playing/winning, because clearly you didn't!
Its fine, I still enjoy bingo (and winning) from another site!

February 7, 2021
Unprompted review
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Reply from Costa Bingo

In regards to your query on been bonus restricted, kindly note that according to the User Agreement you have with us, in the event that we believe that if a user is abusing or attempting to abuse a bonus or other promotion, or is likely to benefit through abuse or lack of good faith from a gaming policy adopted by us, then we may in our sole discretion, deny any bonus or promotion, or rescind any policy in respect of that user, either temporarily or permanently. Your understanding in this matter is greatly appreciated.

Rated 1 out of 5 stars

January 15th I was asked for…

January 15th I was asked for verification documents after having been a customer for years.... I called customer services and was told this would take between 72hours and 5 days to resolve....3 weeks later after submitting my documents I can still not get into my account......absolutely appalling customer service.... I keep getting told they’re very busy.... what a joke of a site!

February 6, 2021
Unprompted review
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Reply from Costa Bingo

Hello, thank you for your review. We can completely understand your frustration with this matter. The reason you still have not gotten an update is because we have a high volume of documents to process at the moment. We are working hard to clear our queues and we will update you as soon as we possibly can.

Rated 1 out of 5 stars

Signed up

Signed up, deposited £10 then was logged out and now cant get passed log in again, keeps verifying I'm not a robot then does nothing. Funny how it takes my money then doesn't let me log back in to spend it. Wouldnt recommend whatsoever

January 27, 2021
Unprompted review
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Reply from Costa Bingo

Hello, we are sorry to hear of your login issues. Having reviewed your account, we noted that you have since successfully logged in and enjoyed the games. We wish you the best of luck

Rated 1 out of 5 stars

No Free Bingo Access

Hey, this site ads says what you will get 2 days free of bingo but i can not access to the rooms can you explain why? and which countries are elligible please note

January 17, 2021
Unprompted review
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Reply from Costa Bingo

Hi There, welcome to the site! Kindly note, you may access the Bingo Academy Room. Access to this room is available for 2 days after registration and/or 5 days after first deposit. Cards cost nothing. For more details, please follow the link below.
https://www.costabingo.com/promotions/bingo-academy

Rated 2 out of 5 stars

Frustrating that I can't use my bingo…

Frustrating that I can't use my bingo bonus on anything 😒 or see where I can log out for good

January 2, 2021
Unprompted review
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Reply from Costa Bingo

We aim to offer the best gaming experience with the highest chances to win a bingo game. To do so, we have decided to separate our paid bingo rooms to Real Only Vs. Real & Bonus. In the “Easy Access” tab you can find our rooms that are open to all types of bets, especially bonus funds.

Rated 1 out of 5 stars

I have been playing with costa…

I have been playing with costa regularly for over 9 years ... set a weekly spend limit through out these years..... and now 9+ years later they have put me on a permanent bonus ban .... no communication no reward for loyalty ... Would not recommend ... could have saved myself a lot of money had they done it sooner especially as I’m at platinum level ..... avoid!!!!

“This decision is prompted by your account activity (mostly based on depositing repeatedly during promotional incentives in order to cash out bonuses with minimal risks), which is highly inconsistent with our philosophy of rewarding players who take risks and enjoy gambling”

Basically while most sites promote gambling safety, costa bingo don’t I have always had a weekly limit. I wish I could submit a screen shot but this is copy and paste.

Lankylangers

December 8, 2020
Unprompted review
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Reply from Costa Bingo

In regards to your query on been bonus restricted, kindly note that according to the User Agreement you have with us, in the event that we believe that if a user is abusing or attempting to abuse a bonus or other promotion, or is likely to benefit through abuse or lack of good faith from a gaming policy adopted by us, then we may in our sole discretion, deny any bonus or promotion, or rescind any policy in respect of that user, either temporarily or permanently. Your understanding in this matter is greatly appreciated.

Rated 1 out of 5 stars

Won £100 didn’t receive it

Won £100 didn’t receive it
Won £250 didn’t receive it
Won £53 didn’t receive that either phoned customer services who said I was trying to scam them, wish I screenshotted when I won to prove to them won’t be using again

November 29, 2020
Unprompted review
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Reply from Costa Bingo

Hello, we are sorry to hear that you have not received your winnings. We'd love to have a chance to review this for you. Please send us your username and one of our support team will be in touch!

Rated 1 out of 5 stars

Filled in my details to book costa…

Filled in my details to book costa bingo on route endup in costa lot from there realised i was back in landzarobbery

November 25, 2020
Unprompted review
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Reply from Costa Bingo

Hello, we are quite uncertain of the site you are referencing is ours and ask that you clarify. We would be more than happy to get back to you over the phone to review our app. Please send us your username and one of our support team will be in touch!

Rated 1 out of 5 stars

What a joke ,spent 100 quid n won 5 ,i…

What a joke ,spent 100 quid n won 5 ,i only play one scratch card ,played 20p n 10 p out of 100 quid n 10p wins ,like to say there is allso loads of sister sites to costa and i know because when go to right a comment all comments come up from other sites ,ive joined approximately 10 sites and maybe 2sites (at first ) give you good wins they know all about you n youre accounts from other games ,dont play these sites they are a ripp off and like i say know everything about you ,play the games and youre stuk on same 2tgs all time when 20 odd player ,keep away .

November 23, 2020
Unprompted review
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Reply from Costa Bingo

Costa bingo is a well-known brand & follows all UK regulations. All gaming activity is based on luck & we do our best to provide our players with a highly entertaining experience. We're sorry you didn't have a good time playing with us, but we hope you'll come back soon & try your luck again.

Rated 1 out of 5 stars

Been playing on this site for years…

Been playing on this site for years signed on yesterday and all of a sudden you can't play in any room unless you have real cash in play so anyone sitting with bonus cash can't play it some people have 60 + pounds of bonus cash and no games to play it in no one was warned this would happen its an absolute con

November 6, 2020
Unprompted review
Costa Bingo logo

Reply from Costa Bingo

We aim to offer the best gaming experience with the highest chances to win a bingo game. To do so, we have decided to separate our paid bingo rooms to Real Only Vs. Real & Bonus. In the “Easy Access” tab you can find our rooms that are open to all types of bets, especially bonus funds.

Rated 2 out of 5 stars

I've recently joined this site im now…

I've recently joined this site im now up to around the £3000 Mark I have a £1000 whitdrawl in pending
They straight away asksd for id its been sent but not heard anything
The slots are a nightmare to try load up just get internal server error
There's no live chat either....not holding my breath on ever getting paid out

August 28, 2020
Unprompted review
Costa Bingo logo

Reply from Costa Bingo

Hello there, congratulations on your wins with us! Please note as a first time withdrawal of a such high amount ID is always requested for security purposes. Verification is completed with 72 hours and your funds are processed accordingly. It is strongly advised to use the best in technology devices and to always have an updated Google Chrome browser to ensure that you have a wonderful gaming experience. Nearly all Smartphone devices including iPhone, iPhone 4S and iPhone 5/5S/5C, Samsung Galaxy S2, S3 and S4, Nexus 4 and Galaxy note 1 & 2. You can send us your device type so that we can check for you or you may contact our support team at {support@costabingo.co.uk} for assistance. In addition, live chat is available via the bongo rooms by selecting help. Agents are available from 10am - 2am daily.

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