The Cotswold Company - Norwich Reviews 

Just the care knowledge and professionalism with time taken.

Everyone involved, from the day of purchase to delivery, are such helpful friendly people. Bought our bedroom furniture from the Norwich branch, what great customer service and furniture is such great quality.
The delivery guys, Dani and Dimitri were great, taking items out of the boxes and placing in my room. Fantastic company highly recommend

Love this company, furniture made very well. It’s my go to shop when looking for new pieces for my home.

Came out to replace wardrobe and reassemble, the guys who came to replace it was very good and polite, excellent customer service.

Rob and the team at the Norwich store were really fantastic and were really kind to our two grandaughters while we were choosing our furniture.
Marlon and Damian delivered our sideboard this morning and had the same level of customer service that we had experienced in the store. Thank you for such a great experience CHD and Cotswold Company

Good contact clear instructions nice team

First class service from Rob in Norwich Norfolk. Very helpful, friendly & informative. We love your products & staff.

Great product, friendly service. Thanks as ever!

Great customer service. Good product.

Delivery was quick, and it was really easy to return to my local shop, where the staff were lovely

Cotswold listened to our request to ensure table and chairs colour matched, as they were sent on different shipments. Helpful and friendly in-store service to provide exactly what we needed. Very pleased.

On time delivery Bernard and Aslon were polite, helpful and considerate- being careful with the furniture as well as our home. Thank you for your great service and technical expertise which has left us very happy and satisfied with our purchase.

Taken my delivery today from Ian and Gabriele - what a relief to see these two lovely gents - had very negative delivery experiences previously with company Cotswold used to use - what a refreshing change today - so polite, friendly and helpful.
Another mention for Lisa in the Outlet at Norwich - exceptional service from Lisa, nothing too much trouble, absolutely went the extra mile - thank you so much Lisa.
As ever, love my items from Cotswold - my house is like a Cotswold showroom!

The showroom is nicely laid out with clear information about each item.

The sales team were not pushy like some other companies but quickly and efficiently responded to my enquiries.

I look forward to receiving my purchase.

Order no. 6810266. Very pleased with the bed. Bernard and Kanwarpal were extremely polite and efficient. Both an asset to your company.

Shopped in an outlet and store I’ve used several times over many years. Always good to see reduced items listing faults plus a showroom of products. Customer service checked stock and fetched goods from store and stockroom for me. Very polite and helpful staff.

The staff are very professional, knowledgeable about the products & a credit to the company.

Super helpful as always.
We were unsure what different chest of drawers were available in the colour we had picked. The gentleman who offered to help us was kind, knowledgeable and clearly knew the ranges extremely well.

Staff at the showroom could not have been more helpful or knowledgeable.
Expert guidance from staff at the showroom is always a guarantee and should not be underestimated. It is useful to view items online as a guide but nothing beats being able to ask face to face questions to help make informed choices.

We called in the Norwich Store on the 12th May to look at sofas the lady who served us was very helpful and nothing was to much trouble. We then went back on Saturday 16th May to order the sofas and again the both staff were again very helpful (sorry can’t remember their names) I would thoroughly recommend this store for quality of products and extremely good customer service.