Counter Culture Drinks Reviews 

417
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 255 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delicious and refreshing products, highlighting the excellent taste, quality, and variety of flavors available. Many appreciate the healthy, low-sugar, and non-alcoholic options, often noting the positive impact on their well-being. People also frequently commend the rapid and hassle-free delivery service, along with the efficient and easy ordering process. However, some people mentioned issues with delivery, including orders taking longer than expected or being lost. A few other people also felt that the courier service was poor, with some orders not arriving or being damaged during transit.

What people talk about most

Product

Customers consistently express high satisfaction with the product, praising the delicious and refreshing... See more

Quality

Consumers express high satisfaction with the product's quality, frequently describing it as top-notch,... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting speedy and fast delivery times.... See more

Order

Reviewers highlight positive aspects of order, often praising the ease and simplicity of the ordering... See more

Service

Users describe positive interactions with service, consistently highlighting it as great, excellent, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

In the first instance, I was researching something to replace the toxins my adult son insisted on shoving down his throat for refreshment and energy. The brand varied, the toxins didn't, neither did t... See more

Company replied

Rated 5 out of 5 stars

I love this company! The kombucha is some of the best I’ve ever had, the artwork is incredible and the personal note I received was lovely. I always feel like I’m genuinely supporting a small... See more

Company replied

Rated 5 out of 5 stars

Amazing company with the best tasting delicious organic booch out there. I absolutely love this brand. Cool artwork also. Great customer service too, friendly and helpful- even added a little bonus ex... See more

Company replied

Rated 5 out of 5 stars

Love all of the kombuchas so much that have ordered my first box. Drinks are light and refreshing, really nice flavours, I prefer this make over many other, as the balance between the kombucha and fru... See more

Company replied


Company details

  1. Soft Drinks Shop
  2. Beverage Distributor
  3. Brewery

About Counter Culture Drinks

Written by the company

Counter Culture Drinks is a Bristol-based fermented drinks company. We create adult softs for youthful minds because we believe dry doesn't have to mean boring. Brewed at our carbon neutral fermentary in Bristol, we wrap our sparkling light kombucha in bold artworks by local artists that explore societal trends and provoke debate.

Our purpose is supported by our three Cs: Charity, Culture & Climate. We believe in them and our whole business is built around them. We've unconventionally donated 51% of our shares to non-profit organisations and it’s our ambition to raise £1m+ to help support these social and environmental initiatives.

Contact info

We're not like the others

Try our kombucha soda and grab 10% off your first order. Are you in?

4.9

Excellent

TrustScore 5 out of 5

417 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(417)

242 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

My step mum tried these drinks when we were out at a restaurant and LOVED them. She then looked for them in the shops and we realised we needed to buy them direct. I thought it might be a pain - but it was SO easy - free delivery, even though they didn't live locally and a really great price. We'll definitely be using regularly. Thank you.

June 29, 2026
Rated 5 out of 5 stars

Captures the flavour of rhubarb…

Captures the flavour of rhubarb perfectly! Refreshing and delicious!! Fun illustrations on the can are a wee bonus ball

July 6, 2026
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Reply from Counter Culture Drinks

We all love a bonus ball! Awesome cheers. Glad the drinks are going down well!

Rated 5 out of 5 stars

100% recommend

Great flavours at a good price point and very speedy delivery.

July 2, 2026
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Reply from Counter Culture Drinks

Thanks Wendy! Glad you're enjoying the drinks!

Cheers
Harry and team

Rated 5 out of 5 stars

Great service & wonderful soft drinks

Great service & wonderful soft drinks. I ordered the Citrus Yuzu & Rhubarb Hibiscus. Both delicious & so refreshing. Will definitely be ordering again.

June 24, 2026
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Reply from Counter Culture Drinks

Ah awesome. Cheers Christine! Glad they're going down well

Rated 5 out of 5 stars

Happy customer

I ordered a couple of boxes of the Citrus Yuzu Kombucha (because it's delicious) and everything, from ordering to delivery, when very smoothly.

June 24, 2026
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Reply from Counter Culture Drinks

Amazing!! Thanks for the order. Glad its going down well!

Rated 5 out of 5 stars

The ordering was easy ( I made a…

The ordering was easy ( I made a mistake on the flavour) I emailed and told them and Harry very kindly swapped out to the flavour I wanted. Thanks

June 16, 2026
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Reply from Counter Culture Drinks

No worries Dave. Hope its going down well!
Thanks for the order.
Cheers
Harry and team

Rated 5 out of 5 stars

Great customer seevice

When DHL continually failed to deliver, Harry and his team found a way. Delayed not by anything counter culture had done but quickly resolved by them anyway.

Oh and the product is top notch

May 29, 2026
Counter Culture Drinks logo

Reply from Counter Culture Drinks

Ah Awesome thanks Jill! Glad you got your booch and the drinks are going down well!

Cheers
Harry and team

Rated 5 out of 5 stars

Came across these drinks whilst in…

Came across these drinks whilst in Bristol and was very impressed. So much so I bought a 12 pack soon as I got home. Great tasting and my wife, who doesn’t drink alcohol says they feel like she’s involved more with them.

June 1, 2026
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Reply from Counter Culture Drinks

Ahhh thats awesome! BRISTOL!!!!
Glad thyre going down well!
Cheers Harry and the CC Team

Rated 5 out of 5 stars

Great drinks

Great drinks. Life saver in this heatwave.

May 13, 2026
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Reply from Counter Culture Drinks

Have you tried homemade Kombucha ice lollies in freezer? Banging

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery. Impressive. Nice and funny words on the cards. Great flavours and product.

May 20, 2026
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Reply from Counter Culture Drinks

Cheers Marilyn. Glad theyre going down well!

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