Countrygirlstore Reviews 307

TrustScore 4 out of 5

4.1

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Rated 2 out of 5 stars

I received the wrong size hoodie. I ordered a small and received an extra large. I have sent 2 emails regarding this because I ordered this hoodie for a trip this weekend and have had no response on e... See more

Rated 5 out of 5 stars

I ordered about 6 different items during Christmas holiday for gifts for my family. Any issues with inventory color etc the would email me right away, once I responded they also have a very quick resp... See more

Rated 4 out of 5 stars

Cute shirt design, however, the fabric material didn't impress me much, just basic T-shirt material. Would have preferred a bit softer. I made a mistake in my order thinking this was a sweatshirt so I... See more

Rated 5 out of 5 stars

Everything went well, and I had no problems. I can't wait to wash it following the instructions. To see how it is after being washed.

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4.1

Great

TrustScore 4 out of 5

307 reviews

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Rated 2 out of 5 stars

I received the wrong size hoodie

I received the wrong size hoodie. I ordered a small and received an extra large. I have sent 2 emails regarding this because I ordered this hoodie for a trip this weekend and have had no response on either email of getting the correct size asap hoping to have it in time because I also bought the hat to match. I've bought from here several times and love the stuff but this time has been disappointing. Especially with no reaponse.

October 22, 2024
Rated 1 out of 5 stars

Very Unsatisfied!!!

I recently ordered your Countryboy Nashville black hoodie and I am very unsatisfied with it. The threads on both sleeves and also on the hoodie cap have came out. On the back of the hoodie I noticed some discoloration and fabric neps and knots, as well as on the back of sleeves. I’d like to return and receive a refund of the product. Thank you.

September 13, 2024
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Rated 4 out of 5 stars

Country Girl Store has a good variety of choices…

Country Girl Store has a good variety of items and good communications with order, shipping, and delivery confirmation.
Very satisfied with my last order. Both orders i have made with CGS were purchases of gifts. The first order, the size was a little small (many garment sizes do run a little smaller in recent years), so a return was necessary which initiated my second order.
I had a little trouble making contact with someone to send me a RMA #--that's OK and did work out.
The only other issue was that I paid the return shipping cost. There was no compensation or account credit for the return shipping cost which I considered that a bit different compared to the many companies that I order from and sometimes return items to at no-cost. Especially, after Christmas.
Thank You,
JD Young

July 26, 2024
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Rated 1 out of 5 stars

An item that as missing from my order I…

An item that as missing from my order I emailed 3 days ago letting them know this and that I would like to just receive a refund for my missing item and have yet to hear back from anyone regarding the issue. I also sent a second email yesterday. And still nothing.

August 10, 2024
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Rated 5 out of 5 stars

Good

A couple things come to mind about my first experience with Country Girls Store: First off was the great pricing; secondly was the quick delivery; and finally was the good quality of the shirt.

July 1, 2024
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Rated 1 out of 5 stars

So disappointed

My hat arrived stamped sideways. I reached out to the company 3 times over email asking for a new one or a refund (I actually love the hat it just looks ridiculous and frankly how embarrassing that they had one job to do and couldn’t QC it to see how wrong it was made). I got no response after 3 emails. I really wanted to love it and give it a great review but was left with no choice. :(

April 18, 2024

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