Coutié Reviews 

367
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

This was an international purchase agreement. These types of transactions can take weeks to conclude. With COUTIE, I paid for the product and received in about two weeks. Packaging was great. Cus... See more

Rated 4 out of 5 stars

Communication around receiving my order and an expected delivery time would have been welcomed. I understood the timeframe that's given for custom products, but it would have been nice to know. As l... See more

Rated 5 out of 5 stars

Shoes are awesome. It took some time for them to deliver them from Germany to the US but so there were a few days between ordering and the box finally being marked as shipped but from then on things h... See more

Rated 5 out of 5 stars

I had a query on the sizing for a pair of trainers I ordered. They were a gift for someone else, so I requested clarification on something. I received a clear and easy to follow answer within a few ho... See more

Company details

  1. Clothing Supplier
  2. Clothing Store
  3. Jeans Shop
  4. Men's Clothing Store

Written by the company

Ready-to-wear label from Stuttgart, Germany creating modern menswear with a strong focus on quality, fit and innovation for an every day living. The Coutié customer always gets more than what he pays for.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

367 reviews

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4.6

All reviews

(367)

1 review in the last 12 months

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Rated 2 out of 5 stars

Overall experience

Overall experience

The shipment after the purchase was very fast. The quality of the jeans was good but they weren't fitting me. Just two stars for how the rest is going so far because I have been waiting for a couple of weeks now and I my money did not arrive until now. Quite disappointing.

August 15, 2022
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Reply from Coutié

Hi Stefano, we are very sorry you had to wait that long. The problem has now been solved and we also reached out to you by email. Just tell us if you have any more questions.

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Rated 5 out of 5 stars

I rate Coutié with five

I rate Coutié with five, because in every time I’ve become products from Coutié I was very satisfied about the service and the quality.
This are two important points for me when I order clothes.

February 22, 2022
Rated 5 out of 5 stars

Good service

Good service, item was dispatched the same day. DHL was a little late but not the store’s fault. The package had a handwritten thank you note.

February 11, 2022
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Rated 5 out of 5 stars

Really great customer service

Really great customer service, I ordered Original Puma Cali-0, I got them in 6 days, really fast for Moldova, thank you Coutie, love them, I would like to see more Pumas on Coutie.com , I will order more definitely!!!!

August 21, 2019
Unprompted review
Rated 5 out of 5 stars

best customer experience I ever had

I usually don't write reviews (but like to read them) but for this company I have to share my shopping experience - the best I probably ever had! And I do purchase most of my products online so this experience really stood out.

I ordered a pair of Nike shoes in a rare colour so I had a hard time finding it in my size on Amazon etc…that's when I discovered Coutie where I would even get 10% off on my initial order. Quick and intuitive registration, shopping and payment. I ordered on Tuesday early morning and my order got dispatched the same morning. The link for the DHL online delivery tracking actually worked and was direct, nicely accessible on my mobile (unlike with many other companies - I hate it when you first need to create another account, then the link doesnt work, the last update was days ago…). On Friday early morning my package was already delivered to my home in France; internationl delivery was free and the package actually was almost shoebox-size, which is really a detail but it's just so much more convenient than the supersized, completely useless packages that you would often get.. So this new company kept surprising me at each step…and then they even added a 15% welcome promo. this is a little bit heaven. the only thing that would make their service even better would be to offer more delivery options such as drop-off points.

thank you for this hassle free service! I will definitely return for my next purchase - Any product I can find on Coutie, I will now buy there. Absolutely happy! Silvia

April 22, 2015
Unprompted review
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