Cox Motor Parts Reviews 

24,553
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 2,644 reviews, reviewers overwhelmingly had a truly great and reliable experience with this company. Customers frequently highlight the exceptionally rapid delivery times, secure packaging methods, and the wonderful selection of authentic vehicle replacement parts. Many buyers also express deep satisfaction with the genuinely helpful customer support, competitive pricing structures, and the completely transparent website ordering experience. However, some customers also noted that certain specific products were a bit more expensive than expected when compared directly to other available market sellers. A small group of consumers additionally mentioned experiencing minor inconveniences regarding specific item conditions or delivery details upon arrival.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, consistently highlighting prompt arrivals and secure... See more

Product

Reviewers highlight positive aspects of product quality, noting that items arrive promptly and match... See more

Service

Users describe positive interactions with service, highlighting a quick, efficient, and professional... See more

Price

People report positive experiences with price, noting that items are often much cheaper than going to local... See more

Order

Consumers find order to be positive, highlighting the simple, fast, and efficient online ordering process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered some Genuine Honda S2000 front brake calipers . They arrived the following morning and were fitted to my car by Vertu Honda in Nottingham who were unable to source replacements before October... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic service, I made a number of telephone calls and the gentleman on the phone patiently answered and helped me with getting the right product for my car. Delivered really quickly.... See more

Company replied

Rated 5 out of 5 stars

Always an excellent 1st class service from Cox Motor Parts in all areas. The website is clear and easy to use with a good selection of delivery options to accommodate your requirements. I ordered on a... See more

Company replied

Rated 5 out of 5 stars

Ordered a Yuasa replacement battery for my Honda Jazz . When arrived it was damaged and had emailed Cox Motor Parts and within 2 working days I received a replacement battery and uplift of damaged one... See more

Company replied



Company details

  1. Auto Parts Store

Written by the company

Cox Motor Parts are an authorised Honda dealer situated in the North West of England, offering an extensive range of genuine honda parts online at what we believe to be the very best UK prices. Whether you are looking for Honda brakes, clutch kits, batteries, full service kits or a whole host of other genuine Honda spare parts and accessories, we are committed to bringing you not only a great range of products but also a fantastic level of customer support and after sales service. When it comes to replacing parts on your Honda, we believe that only genuine Honda parts will do and, as such, stock only these with the exception of a number of parts and accessories from Autoglym, LUK, Castrol, Mobil and others, however you'll see these clearly marked. By using genuine Honda parts, you'll notice the difference in the performance of your car and be confident that you're replacing like for like. Only the best will do and that's exactly what we offer. It is widely acknowledged that if you want your Honda to run as it was engineered to, only genuine Honda parts will do. Be sure to keep your Honda a Honda and replace everything from brake pads and discs through to clutches, batteries and other spare parts with nothing but genuine parts. Whilst we offer an extensive range of genuine Honda car parts, if you're struggling to find the parts you need for your vehicle, we welcome you to give us a call on 01524 68071 where one of our team will be only more than happy to help. From Honda Civic parts and Honda CR-V parts through to Honda Accord parts, Honda Jazz parts and all models in between, at Cox Motor Parts, our priority is bringing you the parts you need, when you need them, at the very best online prices!


Contact info

4.9

Excellent

TrustScore 5 out of 5

25K reviews

5-star
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1-star

Asks customers to review

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Replied to 80% of negative reviews

Typically replies within 1 month

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4.9

All reviews

(24,553)

2,514 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Excellent, fast, responsive.

August 20, 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your fantastic review! We're delighted to hear you had such a positive experience with our service. Fast delivery and responsive customer support are priorities for us, so it's wonderful to know we met your expectations. We appreciate your custom and look forward to serving you again in the future. If you need any assistance with parts or have questions, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

Genuine product well-priced

A genuine product at a competitive cost, quick delivery and very good packaging. I would definitely recommend Cox Motor Parts.

August 19, 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, Pete! We're delighted you're happy with the product, delivery speed, and packaging. Ensuring our customers receive genuine parts quickly and in perfect condition is exactly what we aim for. Your recommendation means a great deal to us. If you need any parts in the future or have questions, please don't hesitate to contact us at sales@coxmotorparts.co.uk. We look forward to serving you again.

Rated 5 out of 5 stars

Excellent service and fast delivery

Great experience with this company. The service was professional, and the delivery was fast and seamless. I also found the prices to be very reasonable for the quality provided. Highly recommended!

August 19, 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your positive feedback, Andrzej. We're pleased to hear that our service met your expectations and that your delivery arrived promptly. We work hard to maintain competitive pricing while ensuring quality parts for our customers. Your recommendation means a great deal to us. If you need any further assistance with parts or have questions about future orders, please don't hesitate to contact us at sales@coxmotorparts.co.uk. We look forward to serving you again.

Rated 5 out of 5 stars

Very pleased with the items ordered

Very pleased with the items ordered
Fast delivery five stars

August 19, 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, Bigman! We're delighted to hear you're pleased with your items and that our delivery met your expectations. Customer satisfaction is what we strive for, and it's great to know we got it right for you.

If you need any further parts or have questions about your order, please don't hesitate to reach out to us at sales@coxmotorparts.co.uk.

We appreciate your custom and look forward to serving you again.

Cox Motor Parts

Rated 5 out of 5 stars

Easy to deal with company

Easy to deal with. Accurate matching of parts to vehicle

August 16, 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, SJM. We're delighted to hear you found our service straightforward and that we matched the correct parts to your vehicle. Our team works hard to ensure accurate fitment information, so it's great to know this made a difference to your experience. We appreciate you taking the time to share your feedback and look forward to helping you again in the future. If you need any further assistance, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

Usual great products at reasonable prices

Usual great products at reasonable prices backed up with timely delivery.

August 16, 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, Doug! We're delighted to hear you're consistently satisfied with our products, pricing, and delivery service. Your continued custom means a great deal to us, and we work hard to maintain these standards across all orders. We look forward to serving you again soon. If you ever need any assistance with parts or orders, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

Parts perfect,fast delivery

Parts perfetto,fast delivery

August 18, 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, Michele! We're delighted to hear the parts were perfect and that our delivery met your expectations. We work hard to maintain good stock levels and efficient dispatch times, so it's great to know this came through for you. We appreciate you taking the time to share your experience and hope to serve you again in the future. If you ever need any assistance with parts or have questions, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

Brilliant communication

Brilliant communication, brilliant knowledge would 100% recommend these

August 19, 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your wonderful 5-star review, Irene! We're delighted to hear that our team's communication and product knowledge met your expectations. We work hard to ensure our customers receive expert advice and support throughout their purchase journey. Your recommendation means a great deal to us. Should you need any assistance with future orders or have any questions, please don't hesitate to contact us at sales@coxmotorparts.co.uk. We look forward to serving you again.

Rated 5 out of 5 stars

Excellent service

Very competitive price even considering delivery charge. Excellent service from order to recepit. Goods well packaged, delivered quickly and exactly as described.

August 17, 2026
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Reply from Cox Motor Parts

Thank you for your fantastic review, DSA! We're delighted that you found our pricing competitive and that your order arrived quickly and well-packaged. It's great to hear everything met your expectations from start to finish. We work hard to ensure our customers receive quality parts with efficient service, so your feedback is much appreciated. Should you need any motor parts in future, we'd be happy to help. Feel free to contact us at sales@coxmotorparts.co.uk anytime.

Rated 5 out of 5 stars

Good place for genuine Honda parts

Good place for genuine Honda parts. Order came within 2 days and was well packaged.

August 17, 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, Felipe! We're delighted to hear your genuine Honda parts arrived quickly and in good condition. Fast delivery and secure packaging are priorities for us, so it's great to know we met your expectations. We appreciate your custom and look forward to helping you with any future Honda parts requirements. If you need any assistance, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

Very quick delivery at very competitive…

Very quick delivery at very competitive price

August 18, 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, Phil! We're delighted to hear you were pleased with both our delivery speed and competitive pricing. We work hard to offer great value whilst ensuring orders reach our customers promptly. Your feedback is much appreciated and helps us know we're on the right track. If you need any parts in the future or have any questions, please don't hesitate to contact us at sales@coxmotorparts.co.uk. We look forward to serving you again.

Rated 5 out of 5 stars

Genuine parts.

Easy ordering found the perfect cabin filter for my Honda cr v . Price was a bit more than I expected but it is a genuine part. Could not fault the delivery service. Thank you.

August 18, 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, Kenneth. We're delighted you found the right genuine cabin filter for your Honda CR-V and that our delivery service met your expectations. We stock genuine parts to ensure quality and reliability, which does affect pricing compared to aftermarket alternatives. We appreciate your understanding of this. If you need any parts in future, please don't hesitate to contact us at sales@coxmotorparts.co.uk - we're always happy to help.

Rated 5 out of 5 stars

Top service

This is my second order with Cox Motor Parts and I’m delighted with the service. The genuine parts arrived quickly and at a better price than main dealers.

August 18, 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your positive feedback, Jay, and for choosing us again. We're pleased to hear both orders met your expectations. We work hard to offer genuine parts at competitive prices with reliable delivery, so it's great to know this came through for you. Your continued custom means a lot to us. If you need any assistance with future orders or have any questions, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

Excellent service

Excellent service. Delivery was great, no problems.
Have used many times before and will continue to.
Would highly recommend.

August 18, 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your fantastic review, Rob. We're delighted to hear you've had another positive experience with us and that your delivery arrived promptly. Your continued custom and recommendation mean a great deal to our team. We look forward to supporting your future motor parts needs. If there's anything we can help with, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

Very efficient

Every thing was as descriver and delivered on time

August 18, 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, Peter. We're delighted to hear that your parts arrived as described and on time. Providing accurate product information and reliable delivery are priorities for us, so it's great to know we met your expectations. We appreciate your custom and hope to assist you with any future motor parts requirements. If you ever need help finding parts or have any questions, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

Nickel, super efficace

Commande passer depuis la France, mis a part fedex qui a galérer administrativement . cool Honda 4 Life

August 17, 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review and for ordering from France! We're pleased your Honda parts arrived well. We apologise for the administrative delays you experienced with FedEx – international shipping can sometimes involve additional customs procedures, though we're always working to streamline this process. We appreciate your patience and your business. If you need any further parts or have questions about future orders, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

Quick response

Quick response, honest answer to my query, correct parts. What more do you need?!

August 17, 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, Stuart! We're delighted that we could provide you with a quick response and the correct parts for your needs. Our team works hard to ensure accurate information and efficient service, so it's great to hear we met your expectations. We appreciate you taking the time to share your experience and look forward to helping you with any future motoring needs. If you need anything else, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

An excellent company to deal with

An excellent company to deal with. Ordered my items and they were quickly dispatched received two days later. I’ve never had a bad experience.

August 13, 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your positive review, Lesley. We're pleased to hear your order was dispatched quickly and arrived within two days. It's great to know you've consistently had good experiences with us.

We work hard to maintain our service standards and your feedback is genuinely appreciated. If you need any further parts or have questions about your order, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Thank you for choosing Cox Motor Parts.

Rated 5 out of 5 stars

Good speed

I purchased mudguards for the Honda e, and they arrived today via FedEx.

Price drop from £111.80 to £103.05
UK VAT (20%) deducted for shipping to Japan → £85.88
FedEx International Economy shipping cost: £41.00
Reference price on e-commerce sites: 28,153 JPY

National import consumption tax: 700 JPY
Local import consumption tax: 100 JPY
Special handling fee for FedEx advance payment: 1,920 JPY

Installation labor (DIY): 0 JPY

Total: 30,873 JPY. Since I couldn't order them through a Japanese dealer, I'm glad I was able to import them myself. It was helpful that the instruction manual was available on the product page.
As expected of a custom-designed part, the fit is perfect. I plan to take good care of them.

August 17, 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your detailed review and for choosing Cox Motor Parts! We're delighted the Honda e mudguards arrived safely in Japan and that the fit meets your expectations. It's great to hear the instruction manual was helpful for your installation. We appreciate you sharing the import costs - this information will be valuable for other international customers. If you need any future parts or have questions, please contact us at sales@coxmotorparts.co.uk. Enjoy your mudguards!

Rated 5 out of 5 stars

Very good customer service

Very good customer service. Quick delivery.

August 17, 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, Mr Jarvis. We're delighted to hear you were pleased with our customer service and delivery speed. Getting parts to our customers quickly is a priority for us, and it's great to know we met your expectations. We appreciate you taking the time to share your experience and look forward to serving you again in the future. If you need any further assistance with parts or have any questions, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

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