Absolutely the BEST, great pricing & Most Caring and Knowledgeable Customer Service Team out there!!! Spoke to 2 different team members on 2 different calls, Camyatta & Crystal... the honesty, p... See more
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Getting diagnosed with sleep apnea can feel overwhelming, and most people don't have anyone in their corner to help them navigate it. That's where cpap.com comes in. For over 25 years, we've helped more than 2.3 million people find better sleep—not just by selling products, but by offering real support from our CPAP Guides, who are available by phone, chat, or email to answer questions and troubleshoot your setup. We offer a 60-night risk-free guarantee on most products because we know finding the right mask or machine isn't always straightforward. You'll also find thousands of honest customer reviews, comparison charts, and educational resources to help you make informed decisions. Whether you're newly diagnosed or a long-time CPAP user, we're here to help you sleep better and wake up feeling like yourself again. Questions? Call us at 1-800-356-5221.
Contact info
13235 N. Promenade, 77477, Stafford, United States
- 1-800-356-5221
- cpap@cpap.com
- www.cpap.com
Replied to 53% of negative reviews
Typically takes over 1 month to reply
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I made a mistake w a product order
I had made a mistake w a product order. Daryl was very helpful with my request and resolved my issue immediately.
Mary B did a wonderful job with my CPAP…
Mary B did a wonderful job with my CPAP order! Thank you!!
LeRose is great
LeRose is great. Patient, kind, caring and extremely professional.
I spoke to Daryl yesterday
I spoke to Daryl yesterday; he is very good at his job. He quoted me the price, and I told him I could buy most items cheaper from other companies. He understood, but right after we were done with the phone call, an invoice showed up in my email. I ended up ordering the 2 items from another store at a much cheaper cost.
All answers answered
Brandy was so helpful and explained answers to my questions fabulously!!! Thank you
Completely let down
I made six total calls to cpap.com and still have no resolution. Four calls were made on Mi day June 4th during business hours but they were closed. Two calls were made today. The first representative was as helpful as he could be but after I hung up with him and checked the information I was given I discovered it to not be correct. So, I called back. Trying to communicated with the rep was next to impossible and so I asked to speak to a manager and was put on hold for over 20 mins until I had to get off the call because of other responsibilities. I am severely disappointed and am about ready to return products and try someone else.
Mary Was very professional and solved…
Mary Was very professional and solved my problem in seconds. Definitely use the 800 help line if you have any questions.
Juliene took care of the problem I was…
Juliene took care of the problem I was having and ensured I received my discount code to get the best price for my travel CPAP when compared to other merchants.
Great customer service
Great customer service. I needed to cancel my order and they handled it promptly with no fuss. Thank you cpap.com
Quick response and helpful service
Tiania was so helpful in completing my order quickly. I was having trouble doing it online. I'm all set now and even saved money with the current promo code.
Thanks for the great service.
Deb
Great Customer Service
Fast, friendly, helpful response to a phone call to request a return.
Mary was excellent
Mary was excellent. She was patient, courteous and knowledgeable.
The representative was excellent with…
The representative was excellent with helping me in a kind, courteous, knowledgeable and professional manor with my multitude of questions.
Fantastic Customer Service
I was incredibly impressed by the professionalism and friendliness that Brandy showed in solving my problem. Very grateful to her and much less stressed than I was before my call. Happier than ever with CPAP.com. Thank you!
Brandy was so very kind and helpful
Brandy was so very kind and helpful. The entire conversation took 11 minutes and I am very hopeful this new mask will work very well for me. Truly appreciate Brandy’s kindness and understanding.
Awesome service
The rep I spoke with was very knowledgeable and help he get the missing part ordered so I would have them all at once. Save the day!!
Brandy at CPAP excellent customer service
Brandy is patient thorough and very knowledgeable of CPAP products.
Great customer service
Great experience
I called cpap to ask question’s and order a cpap machine and Jacqueline was extremely helpful and very nice and patient in answers all my questions. I really enjoyed talking with her. She was very knowledgeable with the equipment and made sure to give me options and made sure I ordered the right equipment for my needs. Thank you Jacqueline.
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