Craig Atkinson Removals Reviews 

243
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff for their exceptional professionalism, helpful attitude, and wonderful ability to keep everyone calm during stressful house moves. The dedicated team consistently arrives right on time, handles heavy furniture and tricky angles with meticulous care, and ensures a remarkably smooth process from start to finish. Many reviewers also highlight the consistently clear communication and deeply reassuring support provided by the office and field teams throughout the entire journey. Additionally, consumers widely appreciate how efficiently both the packing and removal services are executed, making what could be a difficult relocation completely manageable and stress-free.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting that everything is handled with... See more

Staff

Customers had positive experiences with staff, highlighting their professionalism, punctuality, and... See more

Customer service

People report positive experiences with customer service, praising excellent communication from start to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great communication, great staff, nothing is an issue, and service with a smile and a laugh. An easy transaction with complete understanding of what was required, and on the day, a simple (... See more

Rated 5 out of 5 stars

Excellent service from Craig, Jodie and their team. They safely packed and stored our belongings for us for over 12M and then delivered them all to us when our new house was ready. Nothing was too mu... See more

Rated 5 out of 5 stars

Craig's team of Andy and Kieron facilitated our house move yesterday. They were friendly, timely and professional, even when they had two heavy settees to carry up two flights of stairs! We would defi... See more

Rated 5 out of 5 stars

Absolutely brilliant service. I used this removals company to move my things into a storage container, and they were outstanding from start to finish. They took extreme care with everything — f... See more


Company details

  1. Shipping Company

Written by the company

Here at Craig Atkinson removals we provide a stress free home removal service. Whether you need to move locally or nationally we have various different options to suit your budget. We have been in the industry collectively for 15 Years. With the experience we hold we can almost guarantee that the service we provide will ensure that moving day will run as smoothly as physically possible. Some of the services we offer are as follows: - Home Removals local - Home Removals national - Free estimates (requires home visit) - Full or part packing service - Boxes supplied (new or used) - Dismantle and assembly service - Store pickups - Small storage solutions We have full insurance for hire and reward , goods in transit (up to the value of £10000), public liability insurance (up to the value of £1m) Our vehicles are fully equipped with protective transit blankets, strapping and webbing to ensure your goods are looked after as they was our own. Rest assured from the moment you call our office to the last box going into your new home, we will maintain a professional and friendly service throughout - you will not be disappointed. Thanks for reading, Craig Atkinson Removals Ltd


Contact info

5.0

Excellent

TrustScore 5 out of 5

243 reviews

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5.0

All reviews

(243)

56 reviews in the last 12 months

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Rated 4 out of 5 stars

The removal team were lovely and so

The removal team were lovely and so, so hardworking. Their friendliness and willingness to make sure everything was put in the right place, made an emotional day with all its stresses and strains, a really positive day. They were short staffed and so brought in two young men from another removal company and they were well picked by Craig, because they too were absolutely stellar. We were told the move was going to be over two days but then at the last minute, were told it was going to be on the moving date, which threw us into a bit of a tizzy as we had run out of boxes and were going to use theirs. We did manage to get some more. We had a hut full of bee farming equipment with some very heavy equipment. They moved that for us and just got on with it. The one day move meant we didn’t leave our old house until 2.30pm which is an hour and half past the time … not that it matters to be honest. I would say just make sure that the ‘window’ they give you is confirmed three to four days before hand, when planning your packing. It’s probably best to assume you might have to have everything ready for the day if you can. The team were so accommodating and helpful though and it was a smooth journey on a very hot day! Thanks you to Craig and the team.

July 25, 2025
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Rated 5 out of 5 stars

Superb Removal Company

Was really impressed with the way Craig Atkinson Removals handled my moving home. They were efficient at getting a quote to me, understanding when moving dates had to be changed, great at keeping me informed and absolutely fantastic on removal day. Everything was meticulously packed so all items arrived safe and sound. The lads also had to dismantle and rebuild a very heavy painted wardrobe and take furniture up a narrow staircase. I was expecting some chips to the paintwork but no everything was left in immaculate condition. Cannot recommended them more highly.

July 22, 2025
Unprompted review
Rated 5 out of 5 stars

The only moving company you should consider

Craig and his team did an awsome job for us.
They were professional and great communication during the whole process that was quick and smooth.
We could always count on Craigs and Jodies help and they were always there to answer any questions or assist us with the whole move.

I can recommend Craig to anyone who needs moving especially if you are part of the chain.

Went above and beyond for us☺️

June 27, 2025
Unprompted review
Rated 5 out of 5 stars

What a superb company.!!

What a superb company.!!
Couldn't do enough to help take the stress of moving house away.
Professional.caring .respecfull.friendly .Really went above and beyond.
Happy to recommend them to anybody.
Well Done.

June 13, 2025
Unprompted review
Rated 5 out of 5 stars

Overall very happy

Our move was drawn out affair with constantly changing removal dates. Fortunately I had taken insurance out to protect our move as suggested by Craig. Throughout the process Jodie showed great patience and humour with our fluctuating dates. We took advantage of their packing service which was done efficiently. The actual move went smoothly with the guys working very hard during a hot day. Overall very happy but I don't want to move again in a hurry!

April 29, 2025
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Rated 5 out of 5 stars

Great to deal with a business that cares.

Really Impressed by how these guys dealt with changes, an unexpected 9 months delay between moving out and moving in and then a long drive for the final delivery. Best thing about Craig Atkinson Removals is you get to deal with the owners who are on hand to smooth things along. Thanks for completing our move. Special thanks for looking after the white canvas paintings through 9 months of storage and delivered back safely to us. Would definitely use you again and recommend to anyone that asks.

June 9, 2025
Unprompted review
Rated 5 out of 5 stars

Genuinely a superb service provider

Genuinely a superb service provider. No breakages, scuffs or scrapes. We paid extra for the dismantling and reassembling service. When it transpired they could remove the item of furniture in one piece, they refunded the money for that additional service, no questions asked.

Can’t recommend this removal firm enough

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Craig and team provided a superb service with a house move and house clearance. The guys that did the removals and house clearance worked solidly for over 4 hours, never even stopping for a brew.
I thoroughly recommend Craig Atkinson Removals.

May 19, 2025
Unprompted review
Rated 5 out of 5 stars

If you want the best, pick Craigs team... …

From the moment Craig arrived to give us a quote, to the day that Jodie, Steve and Corey came in to pack everything up to move us to our new home, they have been amazing.
We was dreading moving, especially as we had only moved 18 months previous. But Craig and his team went out of their way to make everything run smoothly. Not only did they empty my 3 bed house. They also emptied my attic with over 50 boxes of lego, and our garage, with my husbands 1001 tools. And they did it all with a smile on their face. They were all so polite and professional, and if you want the best in removals then Craig and his team are it.

May 8, 2025
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Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service. Removal men were on time, helpful, tidy and careful.
They got the job done without any issues, didn’t complain and offered us the opportunity to move things around a bit to see where we liked things at the new place.
Would highly recommend if you want a professional service. The rate was competitive too.

May 2, 2025
Unprompted review
Rated 5 out of 5 stars

Thanks for all your hard work today

Thanks for all your hard work today, you made moving house for my mum so easy. Nothing was too difficult, you were so accommodating and kind. We appreciated the time you took to ensure the furniture was in the right place.
I would certainly recommend you to anyone looking for a friendly, family run removal company, to help you on a busy move. No stress at all 🎉

April 11, 2025
Unprompted review
Rated 5 out of 5 stars

Efficient & professional service

Efficient, professional service from start to finish. From the point Craig visited our property & prepared the quotation to the removal day we felt supported & reassured. The team on the day were punctual, friendly, professional & nothing was too much trouble. Made what was a stressful experience that much easier. Would definitely recommend the company & have given it 5*

April 7, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing friendly service

From start to finish the experience with Craig was second to none, he came and quoted promptly and explained the whole process to myself,
I opted for the packing service as well which took all the stress out of the move and everything was packaged carefully with no breakages,
The lads turned up bang on time on the day of removal and worked tirelessly packing the van and then unloading on the other end, they took pride in their work with no marks left in the new home,
I couldn’t recommend this company enough value for money was next to none with the service received.

March 28, 2025
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Rated 5 out of 5 stars

Excellent company to use for safe removals

Excellent company to use with a brilliant team and service. Great communication from the very beginning with a house visit and pricing. Arrived on time on the day where everyone was more than helpful and went the extra mile to move us on what was a stressful day, always being cheerful with nothing too much trouble. Moved in all safe and sound, professionally and on time. Would absolutely recommend and use again. Thank you an A++++++ service

February 21, 2025
Unprompted review
Rated 5 out of 5 stars

Great Company

Great communication and easy to work with, on time and very respectful. Completed the move and everything was fine. Great company and employees

January 17, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Craig Atkinson Removals carried out our house move late November 2024, they arrived on time on the day and the three guys were absolutely fantastic, within two hours the house was empty with all our items neatly and safely packed into three vehicles, at the other end our items were promptly placed into the rooms of our choice, the guys were not deterred even when we had to take out the front window to allow access for the sofa, the guys were very friendly, polite and courteous and nothing was too much trouble. I withheld posting a review until I had unpacked our boxes; but needn't have been concerned as the only breakage was of my own doing, all our items were put into the house with no damage to either the items or our house, its highly unlikely that we will be moving again however, I have no concerns about recommending this company to anyone wanting a hassle free move.

November 29, 2024
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Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish, on move day they turned up on time and the lads that came were top notch. Super efficient, informative and really nice lads. Took the stress out of moving completely.

Couldn't recommend enough! Keep up the brilliant work guys!

January 17, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service, exceptional team

Prior to this move, I had not needed a full house move. I contact Craig Atkinson removals to complete a full house move.vfrom the very get go, I knew this was a really professional outfit. I was able to do a ten minute video walking around the house giving the guys an idea of the items that would need to be moved. The communication from the team was exceptional. Once completed, I received a very reasonable quote for the house move. Just prior to the move date, Craig and team were in contact to see if we needed any support. On the move day, we had three polite, courteous, respectful and genuine guys arrived bang on the time they said it would take place. The removal guys were respectful of both properties and all of our possessions. The full move was completed in around 6-7 hours which was brilliant. The full team have been brilliant and I can't stress enough how easy the team have made this house move. I would recommend Craig and his team to anyone who needs any removal completing.

January 4, 2025
Unprompted review

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