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Crazy Factory Reviews 

88,482
•
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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See what reviewers are saying

Rated 4 out of 5 stars

Very affordable prices, the shopping experience wasn’t too difficult although the website was packed and lagging Everything was well organized I haven’t received my order yet so I can’t speak about... See more

Rated 5 out of 5 stars

Fair prices , quality / material as described on the website , they usually send products out quick too . It's great you can buy separately tops and bars themself , different thickness and size jewell... See more

Rated 5 out of 5 stars

All my piercings are from Crazy Factory. Never had issues with them. Quality material, fast shipping! Im very pleased with Crazy Factory services.

Rated 5 out of 5 stars

Easy online process and transaction… products are clear with all the info you need about them, to make your decision. Great range of jewellery, quick despatch. Thank you Crazy Factory.

Company details

  1. Body Piercing Shop
  2. also in
  3. Jewelry Store
  4. Tattoo and Piercing Shop

Written by the company

From the latest trends to timeless classics, we have a huge selection of piercings and fashion jewellery at unbeatable prices. How? We skip all the middlemen to deliver straight from the Factory - and pass these savings on to you! With more than 7 million customers from over 100 countries, Crazy Factory is the world's number one piercing shop!

Crazy Factory - The best piercings you can buy for less!

Written by the company

DO IT YOUR WAY!
You’re unique, you’ve got your own style. You dress the way you want to. Find the perfect piercings and jewellery for you in our shop. We offer a huge variety, high quality and stunning factory prices.
The choice is yours.
We offer the latest trends, extraordinary highlights and a huge variety of more than 80.000 products! Available in all kinds of colours, varieties and sizes. We also produce more than 2000 new items every year, in order to be up to date all the time.
Quality you know you can trust.
We only offer items of verified quality. Our large quality assurance team ensures that you’ll only receive fully functional products. And if something does go wrong, our customer support team will definitely be happy to assist you.

FREE SHIPPING!

Free shipping on orders over €29

Order more, pay less! For all orders over €29, we ship for free no matter where you are in the world. Crazy or what?

Contact info

The World's Nr. 1 Piercing Shop

Over 7 mio. customers can't be wrong, go crazy today & never look back

4.2

Great

TrustScore 4 out of 5

88K reviews

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4.2

All reviews

(88,482)

7,000 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible quality, not implant-grade.

Bought 3 pairs of piercings, inconsistent materials and sizing and DEFINITELY not implant grade, my lip became severely irritated from the materials used in the coating.

Shipping also took a while, which I wouldn't have minded if the piercings were high quality.

August 7, 2026
Unprompted review
Crazy Factory logo

Reply from Crazy Factory

Hello Ramona,

Thank you for taking the time to evaluate your purchase from Crazy Factory through Trustpilot. We are very sorry to hear that there was an issue with your order and would like to cooperate with you to find a solution. For this reason, we would kindly ask you to contact our customer support at info.en@crazy-factory.com. We apologize for asking you to describe the issue once again, but this will ensure that we can help you in the best way possible.
Please be sure to mention that you’ve already contacted us through Trustpilot so that no important details are overlooked. The best thing you can do is to put „Trustpilot“ in the subject line.
If our customer support agents are able to offer you a satisfying solution to your issue, we would kindly ask you to upgrade your original stars rating to a positive one.

Best regards,
Team Crazy Factory

Rated 1 out of 5 stars

I received an email that I had a gift…

I received an email that I had a gift discount of three euros because you miss me. when I entered the discount code it said it was not applicable for me.

August 7, 2026
Crazy Factory logo

Reply from Crazy Factory

Hello Sophia,

Thank you for taking the time to evaluate your purchase from Crazy Factory through Trustpilot. We are very sorry to hear that there was an issue with your order and would like to cooperate with you to find a solution. For this reason, we would kindly ask you to contact our customer support at info.en@crazy-factory.com. We apologize for asking you to describe the issue once again, but this will ensure that we can help you in the best way possible.
Please be sure to mention that you’ve already contacted us through Trustpilot so that no important details are overlooked. The best thing you can do is to put „Trustpilot“ in the subject line.
If our customer support agents are able to offer you a satisfying solution to your issue, we would kindly ask you to upgrade your original stars rating to a positive one.

Best regards,
Team Crazy Factory

Rated 5 out of 5 stars

massive collection of obscure piercing…

massive collection of obscure piercing jewellery at very reasonable prices, easy to navigate user interface and simple checkout system with a cheap delivery price, have used crazy factory before as they are the only company i could find that supplied the jewellery for my one off vertical horizontal industrial piercings needing specific bar joining balls, now i need something a little different for my next project, thanks and hope they never close

August 7, 2026
Rated 4 out of 5 stars

Good selection and pricing

Good selection. Minor issue with payments, the Apple Pay system didn't work properly, took a while to work around the issue. (Works when a separate billing address was entered.)

August 6, 2026
Rated 5 out of 5 stars

So cute and great quality

Received my order sooner than expected, the jewelry is amazing, super cute, they have a wide range in bar lengths for everything I wanted. Everything fits perfectly.
The quality is great and price was even better

July 3, 2026
Rated 5 out of 5 stars

I’ve been buying from crazy factory…

I’ve been buying from crazy factory since 2016. Package always arrives and the quality is so good. The price is also perfect. I’ll never stop ordering from this online store it’s really godsend!

August 5, 2026
Rated 5 out of 5 stars

I've been a loyal customer for years

I've been a loyal customer for years, and I don't see myself shopping anywhere else! The quality is outstanding, the prices are fantastic, and there's always such a great variety of beautiful designs and jewelry to choose from. Delivery is consistently fast, which makes the whole experience even better.
This is the only store I trust for my piercings. My absolute favorite feature is the sterilization option. It gives me complete peace of mind when changing my jewelry. Knowing that my new pieces are clean, sterile, and ready to wear is a huge plus.

August 5, 2026
Rated 1 out of 5 stars

Super slow delivery

August 3, 2026
Crazy Factory logo

Reply from Crazy Factory

Hello Aline,

Thank you for taking the time to evaluate your purchase from Crazy Factory through Trustpilot. We are very sorry to hear that there was an issue with your order and would like to cooperate with you to find a solution. For this reason, we would kindly ask you to contact our customer support at info.en@crazy-factory.com. We apologize for asking you to describe the issue once again, but this will ensure that we can help you in the best way possible.
Please be sure to mention that you’ve already contacted us through Trustpilot so that no important details are overlooked. The best thing you can do is to put „Trustpilot“ in the subject line.
If our customer support agents are able to offer you a satisfying solution to your issue, we would kindly ask you to upgrade your original stars rating to a positive one.

Best regards,
Team Crazy Factory

Rated 5 out of 5 stars

Great store. Never disappointed

I love crazy factory. Materials, shipping, customer services. Prices hat gone a little up compared to before... But yeah. I highly recommend it. I use it since 2013 until now. I lived in 3 dif country's always great.

August 5, 2026
Rated 1 out of 5 stars

It’s a scam they don’t ship…

It’s a scam they don’t ship packages!!!!! I played and never got my piercings. Don’t buy there

August 4, 2026
Unprompted review
Crazy Factory logo

Reply from Crazy Factory

Hello Jo,

Thank you for taking the time to evaluate your purchase from Crazy Factory through Trustpilot. We are very sorry to hear that there was an issue with your order and would like to cooperate with you to find a solution. For this reason, we would kindly ask you to contact our customer support at info.en@crazy-factory.com. We apologize for asking you to describe the issue once again, but this will ensure that we can help you in the best way possible.
Please be sure to mention that you’ve already contacted us through Trustpilot so that no important details are overlooked. The best thing you can do is to put „Trustpilot“ in the subject line.
If our customer support agents are able to offer you a satisfying solution to your issue, we would kindly ask you to upgrade your original stars rating to a positive one.

Best regards,
Team Crazy Factory

Rated 5 out of 5 stars

Ordered years ago but need new ones!

Ordered years ago and my plugs are still beautiful but after being out on the motorcycle i realized i lost one and panicked since these are the only plugs I like and have worn for YEARS! Once again your company was here and i ordered an extra set just in case… well i found the plug but don’t care love your product and price!

August 3, 2026

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