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Crazy Neon Reviews 

331
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share how happy they are with the stunning craftsmanship, vibrant colors, and overall high quality of their custom neon signs. Consumers also love that the delivery is exceptionally fast, and they truly appreciate how helpful the staff is during the entire design process. However, some reviewers were not happy with the customer service, noting issues with communication and difficult interactions. A few people experienced unexpected delays with their delivery schedules and mentioned receiving damaged items or poorly built products that caused significant frustration and required extra effort to resolve.

What people talk about most

Product

Consumers find product to be positive, highlighting the amazing craftsmanship, precise customization, and... See more

Delivery service

People report positive experiences with delivery service, highlighting that orders arrive quickly and on time... See more

Customer service

Users describe ambiguous interactions with customer service, noting that agents answered questions and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very helpful customer service, process was easy and the craftsmanship of our sign was amazing! We get so many compliments on our sign and ask where we got it from. We immediately refer them to Crazy N... See more

Rated 5 out of 5 stars

I was looking for something to complete my wife's cozy cove with, trying to find something to make a statement. I came up with looking for a personal sign with a twist and , I found Crazy Neon Sign in... See more

Rated 5 out of 5 stars

I have purchased 3 separate products from Crazy Neon. ( and I am in the sign business in Billings Montana. ) I will continue to do so. The craftsmanship is outstanding, the communication is BETTER tha... See more

Rated 5 out of 5 stars

Communication was a 10/10 and my sign came in excellent, exactly how I wanted. So glad I chose Crazy Neon they did amazing and were very accommodating!


Company details

  1. Neon Sign Shop
  2. also in
  3. Lighting Store
  4. Sign Shop

Written by the company

We want you to show the world of colors with the true magic of neon lights. And that's why we created Crazyneon—to give you the chance to completely personalize your area. We have a large team of creative individuals who go above and beyond to provide you with the greatest neon signs possible. We make sure that no customer leaves without the elegance of these presents, thanks to our global presence. Crazyneon is not just a company that offers bespoke neon sign services; it is also a concept that guarantees infinite fun and creativity with LED neon sign supplies, allowing you to express your imagination with your business, office, or home decor.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

331 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(331)

31 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend Crazy Neon!

Needed a last minute gift and Crazy Neon executed nicely! Ordered a competently custom sign and it was here just in time! Looks great and very happy with the outcome! The team was also very friendly to work with!

December 23, 2023
Unprompted review
Rated 5 out of 5 stars

Impressive

Wow! I cannot believe I ordered this made to order sign and it came from outside the United States in 10 days. I am extremely impressed by the quality and timing of this sign. Thank you! I will definitely recommend your company to anyone interested.

December 15, 2023
Rated 5 out of 5 stars

5 stars

The customer service was excellent, and my order was exactly what I was hoping for. The product delivered was exactly like their mock up, and was delivered before the expected date. I couldn’t be happier!

December 13, 2023
Unprompted review
Rated 5 out of 5 stars

A beacon of hope

Thank you for the Christmas present for my friends. They will enjoy immensely and all the patrons that come to the bar and grill
They now know where to enjoy a relaxing sport party watch playing pool, dart’s, karaoke, beer pong and putt putt (golf)

December 12, 2023
Unprompted review
Rated 5 out of 5 stars

Great vendor for custom signs!

The experience using crazy neon was excellent. They offer plenty of customizable options that were fair for my budget. They also shipped very fast and I am getting my lady a Christmas gift before Christmas!

Her Twitch background is going to look amazing now!

December 13, 2023
Rated 4 out of 5 stars

Super cute custom sign!

We had a custom sign that said "you, me, and the cats" made because we are lunatic cat people and it is so cute! Got a great price and are excited to use it in some photos.

November 6, 2023
Rated 5 out of 5 stars

The light was so cute

The light was so cute! My daughter is going to love it. She has been wanting one for her dorm room and for Christmas she’s finally getting one. I can’t wait to see her face!

October 28, 2023
Rated 1 out of 5 stars

I am not happy with my purchase at all

I am not happy with my purchase at all. The craftsmanship is very poor and I would not recommend purchasing from them. I spent almost $200 on this as a Christmas gift for someone, and now I don’t know what I’m going to do.

November 15, 2023
Crazy Neon logo

Reply from Crazy Neon

Hi, we're truly sorry to hear about your dissatisfaction with the product. I noticed that there hasn't been any prior report regarding this issue. Could you kindly contact us at hello@crazyneon.com. Please include your order ID and a video showcasing the problem. We'll strive to provide you with the best possible solution.

Rated 5 out of 5 stars

Some Good Stuff

Don't order last minute since it is custom but regardless, the package came earlier than expected and was exactly as depicted. Dimmer is a must! Thank you!

October 25, 2023

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