I am very happy with my overall experience with Creation Watches. I wanted a specific watch that was sold out in many places online and Creation not only had the watch in stock but it was offered at a... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Has some rare watches, and delivery was super quick, even from their Singapore facility. Rock bottom prices as well. Expensive items are shipped insured, and require signature which adds to peace of... See more
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A great place to buy watches at a discount or buy watches not available outside of the SEA region. Delivery prices are very reasonable and the checkout process is smooth. Discount codes are available... See more
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Bought a Ratio Freediver off them (from France). Day/date function failed within weeks. Customer service via email was superb. They sent me a pre paid return label, swift refund but decided to buy a... See more
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Company details
- #23 of 46 best companies in Watch Store
About CreationWatches
Written by the company
Creationwatches.com started in 2006 in Singapore with one goal in mind – to provide a large variety of wrist watches and other dressing accessories to customers around the world at discounted prices through a top-notch service. Today, 1 Million+ customers from 100+ countries lovingly acknowledge and endorse us as their most trusted retailer who offers only authentic watches and a limited number of hand-picked collections of authentic custom jewellery, charms wallets, belts, eyewear and writing instruments.
Visit Our Website Contact US
Contact info
United States
- cs@creationwatches.com
- www.creationwatches.com
4.5
Excellent
15K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Delivered as expected
July 16, 2026
Reply from CreationWatches
Dear Customer,
Thank you for sharing your feedback with us.
We are pleased to hear that your order was delivered as expected and that your experience was smooth and satisfactory.
We look forward to serving you again in the near future.
Should you have any questions, please contact us at cs@creationwatches.com.
Best regards,
Sally
Easy and Fast delivery
Delivery in 5 days to Switzerland, even tho I ordered it on a saturday, I higly recommend !
July 16, 2026
Reply from CreationWatches
Dear Customer,
Thank you for sharing your positive feedback with us.
We are delighted to hear that your order was delivered to Switzerland within five days, even though it was placed on a Saturday. We truly appreciate your recommendation and are pleased that you found the delivery process easy and efficient.
We always do our best to ensure a smooth shopping experience and look forward to serving you again in the near future.
Should you have any questions, please contact us at cs@creationwatches.com.
Best regards,
Sally
Reply from CreationWatches
Dear Customer,
Thank you for sharing your feedback with us.
We are pleased to hear that your overall experience was smooth and satisfactory. We also appreciate your preference for standard shipping and will take your feedback into consideration as we continue improving our delivery options.
We look forward to serving you again in the near future.
Should you have any questions, please contact us at cs@creationwatches.com.
Best regards,
Sally
Great prices
Great prices. The free shipping option to the US is a bit misleading because, while it's available, it is a very slow method and you don't receive the watch in it's original packaging, which for me is not an option. For the paid options, the more expensive FedEx option was the best value and only costs a little more than the lesser cost option above free. I do like that all import fees are included in the cost so you don't need to pay separately when the watch gets to the US. Overall, great experience. The watch box was packed in a strong plain cardboard box and arrived in perfect condition.
July 15, 2026
Reply from CreationWatches
Dear Matthew,
Thank you for taking the time to share your experience with us on Trustpilot! We're thrilled to hear that you found our prices great and that you had a positive overall experience with your order.
We appreciate your feedback regarding the shipping options. You're absolutely right; the original packaging is only available with our express shipping methods, such as FedEx. We understand that for some customers, receiving the watch in its original box is essential, and we're glad you chose the option that best suited your needs.
Your insights help us improve our services, and we hope to serve you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out.
Thank you once again for your review!
Best regards,
Sally
Reply from CreationWatches
Dear Customer,
We are delighted to hear that your order arrived in Finland quickly and that you were pleased with our shipping service.
We always do our best to make every purchase and delivery experience as smooth and efficient as possible. Your positive feedback is greatly appreciated.
We look forward to serving you again in the near future.
Should you have any questions, please contact us at cs@creationwatches.com.
Best regards,
Sally
Delivery service on point
Delivery service on point, price is great and I love my watch!
July 15, 2026
Reply from CreationWatches
Dear Customer,
We are delighted to hear that you loved your watch and were pleased with our delivery service and pricing.
We always strive to make every shopping experience as smooth and satisfactory as possible, and your positive feedback is greatly appreciated.
We look forward to serving you again in the near future.
Should you have any questions or require assistance, please contact us at [cs@creationwatches.com]
Best regards,
Sally
Reply from CreationWatches
Dear Customer,
Thank you very much for sharing your wonderful feedback.
We are delighted to know that you are happy with your watch purchase and our delivery service. Providing a smooth and enjoyable shopping experience is always our priority, and we truly appreciate your kind words and support.
We look forward to serving you again in the near future and providing you with the same level of service.
If you have any questions or need any assistance, please feel free to contact us at cs@creationwatches.com.
Best Regards,
Sally
Reply from CreationWatches
Dear Jan-Erik,
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you were pleased with the fast delivery and excellent prices.
Your satisfaction is our top priority, and it's wonderful to know that we met your expectations. Should you have any further questions or need assistance in the future, please don't hesitate to reach out to us at cs@creationwatches.com.
We look forward to serving you again soon!
Best regards,
Sally
Great customer experience!
Great serviceminded conversation and delivery!
July 10, 2026
Unprompted review
Reply from CreationWatches
Dear Michael,
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you were pleased with the fast delivery and excellent prices.
Your satisfaction is our top priority, and it's wonderful to know that we met your expectations. Should you have any further questions or need assistance in the future, please don't hesitate to reach out to us at cs@creationwatches.com.
We look forward to serving you again soon!
Best regards,
Sally
Trusted seller
Watch received, good pricing, never had an issue with Creation.
Just allow some time for shipping from Singapore.
Thanks again.
November 10, 2025
Reply from CreationWatches
Dear Customer,
Thank you for your positive review and for placing your trust in us.
We are delighted to know that you received your watch safely and were satisfied with our pricing and service. We truly appreciate your patience with the international shipping process.
We look forward to serving you again in the near future. Should you have any questions, please feel free to contact us at cs@creationwatches.com.
Best regards,
Sally
I have bought two watches at the…
I have bought two watches at the moment. Had no problems with payment through PayPal and no problems with shipping. Prepaid shipping with taxes and I got the package delivered within 4-5 days to Norway. The watches came with all papers, guaranties and original boxes. The prices with tax and shipping is way below retail price in Norway, so I'm happy and will buy more in the future.
July 9, 2026
Unprompted review
Reply from CreationWatches
Dear Customer,
Thank you for sharing your positive experience with us.
We are delighted to know that both of your purchases, payment process, and delivery to Norway went smoothly. It is also wonderful to hear that the watches arrived with all the necessary documents, warranties, and original boxes.
We truly appreciate your trust and support, and we look forward to serving you again in the future.
Should you have any questions, please feel free to contact us at cs@creationwatches.com.
Best regards,
Sally
Never buy again.
Never buy again.
Got caught up with custom charge.
The website at the checkout should warn European buyers about this!
July 5, 2026
Reply from CreationWatches
Dear Norbert,
We are truly sorry to hear about the concerns you have raised regarding customs charges.
We want to clarify that our product prices do not include VAT or TAX, and unfortunately, we don't have control over customs duty charges, as these are determined by your customs authorities. This information is clearly stated on our website, particularly on the product page, next to the selected shipping options (Duties/Taxes + Clearance fees collected at delivery), and across various pages, such as terms and conditions, shipping information, and FAQs.
It's important to note that we cannot predict when or how much these charges may occur, as it's entirely at the discretion of your country's customs authority. As stated on our website, we cover the shipping fees, but any import duties are the responsibility of the buyer, as they are imposed by your customs authorities, over which we have no control.
We genuinely strive to provide the best service to our customers, and we value your feedback as it helps us improve.
Our team has reached out to you to clarify further. Please feel free to contact us at cs@creationwatches.com for any assistance you may need.
Regards,
Sally
Reply from CreationWatches
Dear Customer,
Thank you for taking the time to share your valuable feedback with us.
We are pleased to know that you are satisfied with our wide selection of watches, competitive prices, and fast shipping service. Your continued trust and support mean a lot to us, and we always strive to provide a smooth and enjoyable shopping experience.
We look forward to serving you again in the near future with more exciting timepieces.
If you have any queries or need any assistance, please feel free to contact us at cs@creationwatches.com.
Best Regards,
Sally
Really beautiful solid watch!
July 5, 2026
Reply from CreationWatches
Dear Customer,
Thank you for sharing your wonderful feedback with us.
We are pleased to know that you are happy with your watch purchase and appreciate the quality and design of your timepiece. We always strive to offer our customers great products along with a smooth and enjoyable shopping experience.
We truly appreciate your support and look forward to serving you again in the near future with more exciting watches.
If you have any queries or need any assistance, please feel free to contact us at cs@creationwatches.com.
Best Regards,
Sally
My G-Shock came in really fast at a…
My G-Shock came in really fast at a great price. I was nervous because it came from far, but very fast shipping.
July 5, 2026
Reply from CreationWatches
Dear Customer,
Thank you for sharing your wonderful feedback with us.
We are pleased to know that you are happy with your G-Shock watch purchase, our competitive pricing, and the fast shipping service. We understand your concern about ordering from a different location, and we are glad that your order reached you quickly and smoothly.
We always strive to provide a reliable and hassle-free shopping experience for our customers, and we truly appreciate your trust and support.
We look forward to serving you again in the near future.
If you have any queries or need any assistance, please feel free to contact us at cs@creationwatches.com.
Best Regards,
Sally
Great honest product
Great honest product; unbelievably fast shipping and of course, the best price available.
July 5, 2026
Reply from CreationWatches
Dear Customer,
Thank you for sharing your valuable feedback with us.
We are pleased to know that you are happy with the quality of your purchase, our competitive pricing, and the fast shipping service. We always strive to provide genuine products and ensure a smooth and reliable shopping experience for our customers.
We truly appreciate your support and look forward to serving you again in the near future with more exciting timepieces.
If you have any queries or need any assistance, please feel free to contact us at cs@creationwatches.com.
Best Regards,
Sally
I had a great experience from start of…
I had a great experience from start of order to receipt of my new ratio 1000m diver watch.
I got a high quality watch at the best price on the market.
The watch arrived within 4 days of ordering, ive bought a number of watches from other web sources and it can take 5 to 6 WEEKS!! to deliver, so amazing service from creative watches.
Many thanks guys.
Big thumbs up from me👍
July 4, 2026
Reply from CreationWatches
Dear Customer,
Thank you for taking the time to share your amazing feedback with us.
We are delighted to know that you had a great experience throughout your purchase journey, from placing your order to receiving your Ratio 1000M Diver watch. It is wonderful to hear that you are happy with the quality of the watch, our pricing, and the fast delivery service.
We truly appreciate your kind words and support. Your satisfaction motivates us to continue providing high-quality products and a smooth shopping experience for our customers.
We look forward to serving you again in the near future with more exciting timepieces.
If you have any queries or need any assistance, please feel free to contact us at cs@creationwatches.com.
Best Regards,
Sally
i always find this site with the lowest…
i always find this site with the lowest price for amything im eyeing this is where i would check first as well a lot of different varietys and exclusives some things i couldnt find anywhere else i find here will be shopping again soon
July 5, 2026
Reply from CreationWatches
Dear Customer,
Thank you for sharing your wonderful feedback with us.
We are delighted to know that you appreciate our competitive prices, wide variety of watches, and exclusive collections. It is great to hear that our store has become your preferred destination for finding the timepieces you are looking for.
We truly value your continued support and will continue doing our best to provide a smooth and satisfying shopping experience. We look forward to serving you again soon.
If you have any queries or need any assistance, please feel free to contact us at cs@creationwatches.com.
Best Regards,
Sally
A smooth purchase
A smooth purchase, good speed and accurate tracking. The only tricky side is the need to fill the border questionnaire but the duty fee is included in the price.
July 5, 2026
Reply from CreationWatches
Dear Customer,
Thank you for taking the time to share your valuable feedback with us.
We are pleased to know that you had a smooth purchase experience and were satisfied with our delivery speed and tracking updates. We appreciate your feedback regarding the customs questionnaire and are glad that the overall process was convenient for you.
We always strive to make the entire shopping experience as seamless as possible for our customers, and we look forward to serving you again in the near future.
If you have any queries or need any assistance, please feel free to contact us at cs@creationwatches.com.
Best Regards,
Sally
Reply from CreationWatches
Dear Customer,
Thank you for sharing your positive feedback with us.
We are pleased to know that you had a very good experience with your watch purchase and our service. Your satisfaction means a lot to us, and we always strive to provide a smooth and enjoyable shopping experience for our customers.
We truly appreciate your support and look forward to serving you again in the near future.
If you have any queries or need any assistance, please feel free to contact us at cs@creationwatches.com.
Best Regards,
Sally
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