Easy to view my options and apply for a loan. Also I really appreciated seeing the different APR options so I could make an informed decision about which plan I would like. Also! Incredibly competitiv... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The process to get approved was quite quite easy and clear to understand. I only wish that I didn’t have to pay origination fees, however, in the long run, I will still save more by refinancing with t... See more
They made it really easy to shop around for whichever loans worked best for my needs. There were so many options listed out for me. I also thought it was helpful they immediately get loans that pre-qu... See more
Fast and easy application process that checks with a large number of providers to get the best deal. Whole process only took about 20 minutes and received my requested loan amount within 3 days.
Company details
- #2 of 14 best companies in Price Comparison Site
- #57 of 252 best companies in Non-Bank Financial Service
- #10 of 124 best companies in Online Marketplace
About Credible
Written by the company
About Credible’s products
(Notice: Links below lead to Credible’s website(s))
Credible offers users the ability to compare personalized prequalified rates from multiple lenders across multiple products, such as:
- Personal Loans
- Student Loan Refinance
- Private Student Loans
- Insurance
- You’ll receive personalized prequalified rates. With Credible’s lending marketplace, you can fill out a simple, two-minute form, and instantly see which lenders you qualify for and at what rates. These are personalized, prequalified rates based on your credit history.
- Your credit score is not impacted.* Credible performs a soft credit inquiry to provide personalized prequalified rates for the loan products on our site. Soft credit inquiries do not affect your credit score.
- Safe and secure: Your data is encrypted and protected using transport layer security (TLS), the same protocols top banks and financial institutions use. And we don’t share your contact information with lending companies without your permission. Read more about Security at Credible.
Credible is different from other marketplaces and other mortgage brokers. Here’s how:
Checking prequalified rates with Credible is free and our dashboard allows consumers to see important loan details, including monthly payment and total repayment costs, and sort as they prefer.
Insurance-related services are provided through Credible Insurance, Inc. (CA Lic. # 0M90597), VA: Credible Insurance Agency, Inc., MN SOS: Credible Cover, Inc.. Not available in all states.
*Checking rates on Credible will not impact your credit score. If you close a loan, your chosen provider or ultimate lender may perform a hard credit pull that may impact your credit score prior to loan closing (timing varies by provider).
Credible
Written by the company
- Credible is a marketplace that allows you to compare financial products from multiple providers side-by-side. Credible is not a lender, a bank, or a credit card issuer — we partner with the best financial service providers so that they can provide you with a variety of competitive options, enabling you to find the right financial product for your needs.
Contact info
6601 Northpark Boulevard, Ste. C #6037, 28216, Charlotte, United States
- 866-540-6005
- support@credible.com
- www.credible.com
4.8
Excellent
9K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Made the whole process easy and quick
Made the whole process easy and quick. Help was just a keystroke away with Credible. Great results and gave me peace of mind.
April 3, 2026
Easy and Accurate!
Easy and accurate finding the perfect lender. Super fast application and funding by the chosen lender.
April 1, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
When calling to follow up on an issue…
When calling to follow up on an issue the agent was only able to read from a script and was obviously located outside USA
March 26, 2026
Reply from Credible
Hi Graham,
Thank you for sharing your feedback.
We would appreciate the opportunity to learn more about your experience and how we could have better supported you, and our team will be reaching out directly to discuss further.
If you have any additional questions or would like to share more in the meantime, please contact us at support@credible.com or 866-540-6005, Monday through Friday, 9 am – 7 pm ET.
Very fast way to compare different…
Very fast way to compare different options and rates for a student loan refinance, which I went with SoFi. Very convenient and will use again!
April 3, 2026
Was fast and great.
April 3, 2026
Easy and fast
There are tons of similar services, but Credible was the only one that matched me with a lender that approved me and funded within 2 days.
April 1, 2026
Very easy process.
March 31, 2026
Nice easy process
I found this process to be very user friendly and easy. I was offered multiple options and once chosen, the approval process took under 2 hours! I received my funds in a day and a half. I would definitely recommend this company.
April 2, 2026
Smooth easy no problems what so ever
Smooth easy no problems what so ever!
Funds came in earlier than expected
April 2, 2026
Found a great company to get a small…
Found a great company to get a small unsecured loan from
March 31, 2026
Easy to apply and very courteous on the…
Easy to apply and very courteous on the phone especially since I have a speaking disability. Thank you
April 1, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.