Creepy Co. Reviews 

Fun products with great service and fast shipping.
Just awesome.
J.

After one week of the order I contacted customer service and had the order canceled and refunded. Shipping and handling for a single lapel pin.

Feeds my inner (and outer) horror fan life!

Worst company and worse customer service. Extremely overpriced/expensive shipping fees outside of the US (more than the cost of the item). Not worth your time or money, don't bother.

I love CreepyCo. Their sweaters are top-notch, everything always fits very well, and they ship very fast. I've never had to use customer support, but I have asked questions about restocking and they've always been very polite.

Still waiting for a tee shirt I ordered months ago

I will never stop buying from you guys. I live in New Zealand and it is still so easy to order stuff and it arrives easy and promptly. I always get so many comments on my sweatshirts. Keep up the good work you legends.

I’ve ordered multiple times from Creepy Co. and still rock those pins daily! Great experience in the past!
With that said, I’m very disappointed in Evil Dead Pj’s situation for multiple reasons. One, that it’s been months since I ordered it but I do understand that it’s out of your hands. The other, and bigger issue I have, is that I never received any communication around it. After waiting months I reached out and they directed me to the website saying what happened. Not ok in my opinion. If you have my money and know something won’t show up, shoot me a quick email giving me a heads up. The fact that I was expected to know what was wrong because I should have gone to look at a sold out product I already ordered is, for lack of a better word, rude. I reached out again, after some time, to see if I would get it before Halloween and the response was “we can give you your money back.” That’s not what I asked. If I wanted that I would have ask 3 months ago. Really easy to ask questions and be kind.
I assume that there is frustration around this situation in HQ but basic customer service of communication to your customers doesn’t seem like a big ask.
Thanks for reading and this situation doesn’t stop the fact that I am still very excited for my PJ’s…hope I have them soon but I know y’all have quality to it’ll be worth the wait

Loved my items great quality and came in as expected no delays

Quick shipping, good quality products, will definitely buy again.

The order was supposed to ship out late July and has not arrived. They said it was due to manufacturing if one item and they had no updates on when they would get it. I was only offered to cancel that item to get my other item. Disappointing that when I reached out I was just told to reference updates in the site that were not updated.

I ordered a shirt that never shipped I ended up getting my money back and then I ordered the trick or treat bag at exactly 8 pm est on the dot and they refunded said I didn't order on time to receive one, I think what reallyhappenedwas I used a discount code they gave me and they wanted full payment for this order so they refunded mine. If u ask me this company plays way to many games to be a real business!!!

This company is absolutely a scam. It used to be great. Now it’s nothing but non shipment of orders or loss leader scams. This year they advertised the Halloween bag, I completed my check out 3 minutes after launch. They cancelled the item the next day. I have made several requests to cancel the rest of my order and they won’t.

I still haven't received either of the products I ordered three months ago even though the rug was in stock and I received an email saying rugs always ship separately. I have gotten no communication about my order or a new estimated delivery date. I would never order anything again no matter how much I like the product.

Placed an order on Oct 4th. Asked about it having not been processed via FB messenger on the 11th. No reply. Asked again via your website on the 18. No reply.

I’ve ordered from you in the past and had nothing but good experiences. Feels like you really dropped the ball on this one though. No communication what so ever. Even a little communication can go a long way.

I received a message in early August 2022 telling me there were "unforeseen shipping delays," and that my product would not be coming in until "early September." I was promised an update and tracking link once they came in and were shipped. It is now 10/19/22. I have received no new updates since 8/4/22, and have not received my product. Very dissatisfied, considering I already paid for it. The only positive thing to share is that when I contacted them about my experience, they immediately canceled my order and refunded my money with no questions asked. In the past though I have had good luck with this company.

I was so excited to receive my rug from Creepy Co. and it was shipped promptly. I've been eyeballing it for a lil while now as i've never seen anything else like it (the mothman rug). I've ordered a rug from here before too, a cute little pumpkin guy and some pins that I still have and love.
Anyways so i'm waiting; cool, great, no worries. BUT THEN UPS lost my package. I filed a claim (UPS' customer service is equally trash but whatever) and was expecting either a refund or for them to reship my package, like literally any other normal company would do. However, when I emailed them and decided that it was best to just opt for a refund, Creepy Co basically told me to go **** myself and have stopped replying to me entirely. I hate to nag or complain, I really do. But when on top of all of this I payed with AfterPay, and now have to dispute it with them AND my bank account; I really can't NOT be annoyed as all frick. I am making payments on this thing that I never even got. It's beyond me why this situation had to be THIS frustrating.

TLDR: if you buy from Creepy Co. and your package happens to get lost in transit good luck trying to get a refund because you won't 🙃

Love love the merch 🖤 fast and the quality is great! Def buying more from this site 😊

Hear me out…I absolutely LOVE the button up shirts! The designs are awesome and the shirts are quality. However none of this matters if the freakin thing isn’t in stock!! I am repeatedly heartbroken to see something I want and then come to find it isn’t available. TAKE MY MONEY! PLEASE!

I loved it. The quality is great