Great company, I have been waiting for the parcel for a long time, contacted them, they have returned the money, the parcel was delivered with a delay, so I have sent them money one more time.
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I made the order and paid on 3th October, today 20th October, they responded to my email that I wrote to them a week ago asking what's going on with my order. They send me the tracking number, the ord... See more
I've purchased from Creme Of The Crop through Ebay, and directly off of their website. I've never had a problem. They have always sent me the correct product and on time shipment at the agreed upon... See more
I’m so pleased with Creme Of the Crop because they are so professional and kind, always answer on my emails very fast and when I ordered from them products, they told me that they are not shore that... See more
Company details
Information provided by various external sources
Suppliers of French Pharmaceutical and Beauty Products
Contact info
United Kingdom
- www.cremeofthecrop.co.uk
3.9
Great
51 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Great company
Great company, I have been waiting for the parcel for a long time, contacted them, they have returned the money, the parcel was delivered with a delay, so I have sent them money one more time.
January 5, 2026
Unprompted review
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POOR SERVICE & NON DELIVERED PRODUCT
My parcel was not delivered to me - they keep insisting it has been delivered even though the image on the proof of delivery is NOT of my building... and I cannot identify it.
The burden of finding it should not be on me. I have asked for a refund since the 17th June and it's been over a month. It is truly poor service.
June 17, 2024
Unprompted review
HiHi, my name is Ronit Ketan, I sent a refund request to the company several times after they promised me a full refund and I still haven't been credited, can you please help me? Hello again, I would
Hi, my name is Ronit Ketan, I sent a refund request to the company several times after they promised me a full refund and I still haven't been credited, can you please help me?
Hello again, I would like to know what is happening with my refund of €166.55, purchase number EW125187587FR, you promised me a refund and I still haven't received the money, please send me a refund. Thank you very much
August 28, 2023
Unprompted review
I made the order and paid on 3th…
I made the order and paid on 3th October, today 20th October, they responded to my email that I wrote to them a week ago asking what's going on with my order. They send me the tracking number, the order was sent two days ago, which means that it took them 15 days to package my order and send it. And it will take another 17 days until it arrives,this is the worst service I have ever seen.
October 20, 2023
Unprompted review
Not even a single email!
I placed an order on the 12th of October. Today I went to see if I could see any changes in the order status or not. Gladly, I couldn't even open the website! Sent them an email and I hope the come back with some decent answers!
October 19, 2023
Unprompted review
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Really enjoying my vitamin c serum and…
Really enjoying my vitamin c serum and pigmentclar! Noticing a difference after 2 weeks thank you for your advice!
July 28, 2023
Unprompted review
I didn’t receive my order since 4June
I didn’t receive my order since 4June. Number of order is 107638
July 9, 2023
Unprompted review
Reply from Creme Of The Crop
Hello Arina, I am sorry that you are disappointed with the delivery times of your recent purchase. I am able to confirm that your order was despatched from our store in France on the 5th June 2023 via La Poste, France, tracking reference number LS133291683FR. I have traced the shipment tracking for you which shows that your item was delivered on the 13th June to the following address as provided on your order details;
Arina Tryfonova
74 Harold Road
London
SE19 3SW
I trust that your order has now been received, however, please do not hesitate to contact me again if I can be of further help to you.
Kindest Regards, Creme of the Crop
DO NOT support this company
DO NOT support this company. They took my money and I have received nothing. They dont reply to e mails or messages of their Facebook page.
UPDATE. Now they are blaming the postal strike and have cancelled my order saying they have refunded my money. Four days later and I have received NO refund!
December 12, 2022
Unprompted review
Never received my order
Never received my order. No customer service responses!! £85 spent 😥
December 4, 2022
Unprompted review
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Haven’t received my order?! Dead tracking link.
Haven’t received my order.
I had a Conformation email and a shipment email (with a dead tracking link). Zero customer service or zero ways of tracking my order. All very mysterious and I’ve been theft of £30! Cheers.
November 2, 2022
Unprompted review
Unfortunately I didn’t receive my…
Unfortunately I didn’t receive my package. Tried to contact the costumer service multiple times and nothing. Very disappointed!
July 25, 2022
Unprompted review
Fast, secure, and reliable
Fast, secure, and reliable service. Would recommend it to everyone.
November 3, 2021
Unprompted review
Great service
Ordered Piascledine 300. Great service, highly recommended
May 25, 2021
Unprompted review
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Great service
May 8, 2021
Unprompted review
Returning Customer.
Piascledine 300 a great product that my wife has been using for a number of years, my only comment is that despite previous orders , and receiving gift cards ie discount offers I have been unable to take advantage of them , thanks for a great product ,regards Sidney Sprague.
April 25, 2021
Unprompted review
Great service and products do exactly…
Great service and products do exactly as advertised. Can highly recommend. Thank you.
March 1, 2021
Unprompted review
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I am happy! Thanks!
January 29, 2021
Unprompted review
Jana Turcina
The order is missing
I have been ordered from 30th November and still to now I cannot track my order and I don't know where is it?
December 11, 2020
Unprompted review
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