Scam
I was very unhappy with the service provided by CrestLogoDesigns. From the beginning, I felt pressured to make a purchase, and the company seemed more focused on closing the sale rather than ensuring I was satisfied with their services. They will say anything to convince you to buy, but once the transaction is complete, their promises fall apart.
One major issue is their lack of full disclosure about services. I was explicitly told that I would have unlimited edits, even after the project was completed. However, when I later requested revisions, I was informed that I had to pay $50 per edit. This was never mentioned upfront, making it feel like a bait-and-switch tactic.
Additionally, CrestLogoDesigns advertises a 100% satisfaction guarantee, stating that if a customer is unhappy with the service or final product, they will issue a full refund. When I expressed my dissatisfaction and requested a refund, they refused, claiming that because the project was completed and I had approved certain aspects, I was no longer eligible—even though I was unhappy with the final result.
To make matters worse, my project was finalized without my full approval. Basic and essential details—like my name, phone number, email, and company website—were missing from my business card. This was a clear oversight on their part, yet they did nothing to correct it without additional charges.
Overall, my experience with CrestLogoDesigns was incredibly disappointing. The lack of transparency, misleading promises, and refusal to honor their refund policy made this a frustrating and costly mistake. I would not recommend their services to anyone looking for a reliable and honest design company.
February 6, 2025
Unprompted review