Crewroom Reviews 

224
•
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Great kit, good fabric and fit. More importantly responsive and kind team behind the brand. THANK YOU for your recent help - so much appreciated

Company replied

Rated 5 out of 5 stars

Outstanding service, going out of their way to help with a garment for my son. Totally brilliant. Thank you to Sophie for your excellent customer service. It was really appreciated :)

Company replied

Rated 1 out of 5 stars

Crewroom quality has dropped massively. They used to supply quality rowing kit. When I ordered 2x identical elite shorts, firstly the wrong size arrived, the replacement then arrives in a completely d... See more

Company replied

Rated 4 out of 5 stars

Things arrived, but communication about delivery was confusing and sometimes sent after things had already been delivered. Kit looks fine, but some more info on leg length and rower height in size cha... See more

Company details

  1. Activewear Store
  2. Clothing Store
  3. Sportswear Store

Written by the company

Back in 2000 we began life as a kit shop and juice bar set up for local rowers in Putney. Today we're producing performance training and racing clothing for rowers, runners & general outdoor lovers across the world. Our company is founded on passion, determination and innovation. It’s derived from our heritage in rowing and it's at the heart of everything we do – in our attention to detail, our considered approach to product design and fabrics, and our genuine love of the outdoors. It’s what sparked the idea behind the brand and it’s what drives us forward – like every great athlete – to work hard and to be the best at what we do. Come take a look.


Contact info

4.2

Great

TrustScore 4 out of 5

224 reviews

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Replied to 100% of negative reviews

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4.2

All reviews

(224)

28 reviews in the last 12 months

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Rated 5 out of 5 stars

I love Crewroom

I love Crewroom! Their stuff is always top quality and great value. Their leggings do truly magical things for your figure and they last for years. It’s a good honest small company to support with your custom. Full marks from me!

June 8, 2020
Unprompted review
Rated 2 out of 5 stars

Will not be buying from this crew…

Will not be buying from this crew again.Poor value. £39 is a lot to pay for a rather anonymous pair of rowing shorts which were made in an economically developing country. The material and padding (minimal) are cheap synthetics. This product is exploitative of UK customers.

June 3, 2020
Unprompted review
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Reply from Crewroom

Dear AD

Thanks for getting in touch. We're really sorry to hear of your dissatisfaction with the product you have purchased. We have to admit, we are quite shocked by your feedback as we have worked incredibly hard to build a loyal customer base and a reputation for supplying high-quality performance garments.

Crewroom is an established brand and we’ve been supplying grass roots and elite athletes for almost 20 years now. With a proud heritage in the rowing world, we’ve used our knowledge and understanding of performance fabrics and the needs of endurance athletes to develop our products.

We firmly believe in sensible manufacturing and making products which last. We purposely work with small and medium sized factories so that when we grow, they can grow too. We also invest in our manufacturing base to constantly improve facilities and provide training.

As you can see, we’re passionate about our kit and what it does – and so we are really sad to receive such negative feedback, something which we are compelled to dispute. However, in-line with our returns policy, we’d be happy to arrange a refund for you upon receipt of the returned item.

Wishing you all the best,
Crewroom

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Rated 5 out of 5 stars

High Quality kit

Good high quality material. Fits the needs of the sport by being water resistant at the least (even layers that aren't necessarily outer layers). Clothing for both rowers and coxes which is important especially for the cold weather.

June 3, 2020
Unprompted review
Rated 5 out of 5 stars

amazing product quality

Amazing product quality, great performance features. Delivery arrived in the midst of covid epidemic halfway around the world!

May 12, 2020
Unprompted review
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Rated 1 out of 5 stars

Plain JL rowing shorts

Plain JL rowing shorts. Way overpriced for a pair of ordinary lycra shorts. More fool me!

November 15, 2019
Unprompted review
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Reply from Crewroom

Dear Dave, We are sorry to hear you feel this way. We are the UK distributors for JL Racing, and think their specifically designed rowing shorts are worth the money.

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Rated 5 out of 5 stars

Excellent products & customer service

Excellent products & customer service. Quick delivery. I would highly recommend Crewroom.

I had to exchange some of the sizes, they were very friendly and helpful. I will definitely be buying from them in the future.

July 15, 2019
Unprompted review

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