CrocWeb Cloud Reviews 124

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Have been using them many many years now and they have always been 10/10. I had also written a small review about them on my blog about how quickly they respond to a ticket and resolve the issue.

Rated 5 out of 5 stars

Somos do Brasil e escolhemos a Crocweb desde 2016. É incrível como eles são atenciosos e estão prontos para resolver qualquer problema. Recomendamos a Crocweb para quem quer segurança, suport... See more

Rated 5 out of 5 stars

I've been heavily using CrocWeb as my main hosting company for over a decade (since 2014). They have the rare mix of great technology and excellent customer service. As a reseller, I need support to... See more

Rated 5 out of 5 stars

I've been using CrocWeb for several years now and am very satisfied. The service is extremely reliable and fast. Any questions I have had were quickly answered and resolved by the host's support team.... See more

Company details

  1. Web Hosting Company

Written by the company

CrocWeb is a high availability cloud solution and a global network that allows you to host and protect your websites and applications online on the Internet. Our fast, secure and reliable cloud hosting platform allows you to scale resources as your websites and applications grow. Deploy WordPress and many other applications in 1-click and create websites using our free website builder.


Contact info

4.9

Excellent

TrustScore 5 out of 5

124 reviews

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Rated 5 out of 5 stars

Happy longtime customer

I've been a customer for the past 6 years. I have a small web reseller account on which I host some client websites. Performance and uptime have been excellent, over the years I was migrated to a new server, the move was well communicated and performed during off peak hours.

Support (on the rare occasion I've needed them) have been quick to respond and rectify issues or answer questions.

Very happy with the service / value that CrocWeb offers.

December 4, 2023
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Rated 5 out of 5 stars

10 years and many more to come

I just realized a few days that I have been 10 years with CrocWeb. I use their reseller hosting services and both me, and my customers are happy. I get quick effective support for some questions. Fortunately, I never experienced issues with the platform and they always had great communication and support whenever there's maintenance or service changes.

November 23, 2023
Unprompted review
Rated 5 out of 5 stars

A Decade of Exceptional Service

I've been a proud client of Crocweb for nearly 9 years, and I am consistently impressed with the quality of service they provide.

Recently, I reached out to the support team for assistance with my reseller plan renewal. Their responsiveness and commitment to customer satisfaction were outstanding. I truly appreciate the team's willingness to work with me on various matters.

Crocweb has consistently delivered reliable hosting services throughout my long-standing partnership with them. Their support team's dedication to resolving queries promptly and efficiently has been a major factor in my continued satisfaction.

I highly recommend Crocweb for their reliable hosting solutions and exceptional customer service. As a longtime customer, I can confidently say that Crocweb has consistently exceeded my expectations.

In summary, I wholeheartedly recommend Crocweb to anyone in search of reliable hosting solutions backed by a team of professionals who genuinely care about their clients. Thank you, Crocweb, for a decade of excellence!

November 18, 2023
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Rated 5 out of 5 stars

CrocWeb services are reliable

CrocWeb services are reliable, fast, and affordable. The support team is responsive and knowledgeable, ensuring a seamless experience. I highly recommend CrocWeb for anyone in need of top-notch web hosting.

November 2, 2023
Unprompted review
Rated 5 out of 5 stars

They have been incredibly reliable and supportive to us.

We have been using their services for a considerable amount of time, and we are extremely satisfied with both their support and the quality of their services. They have been consistently supportive, and the server performance has met our expectations. In the past, we had tried three different service providers, but we are now delighted with our current choice, and we highly recommend their services.

November 1, 2022
Unprompted review
Rated 5 out of 5 stars

Great team.

It's been 3 years now. I have a reseller plan. Didn't face any issue till now. Great technical support. And their servers are very reliable. I am not thinking about any other hosting providers now.

October 28, 2023
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Rated 5 out of 5 stars

10 years and still happy

I'm with Crocweb for almost 10 years now. Hosting 12 websites and web apps on 2 different accounts. For my self and my customers. They were first affordable SSD hostings.

Outstanding support. Getting my answers almost instantly.

Very fast hosting for WordPress. Using free Lite speed cash plugin and all my WordPress websites have 99-100 on Google page speed insight.

Now they have directadmin instead of cPanel. Was confused at first, but now I see how much more convenient it is comparing to cPanel.

October 13, 2023
Unprompted review
Rated 5 out of 5 stars

What a great company!

What a great company!! They really helped me to move all of my sites from MULTIPLE hosting companies over to them. I have saved a lot of money and time dealing with headaches from other hosting providers. This one has been great to deal with. HIGHLY recommend!!!

September 13, 2023
Unprompted review
Rated 5 out of 5 stars

2 Thumbs Up For CrocWeb

I've been around the online block for years now and have had several different web hosts - including some of the most popular names you see everywhere. But it wasn't until I switched to CrocWeb that I got to experience what I would consider exceptional service at an affordable price. Customer support is fast and super-helpful. No special codes to sign in to. No endless waiting in line. Just prompt, professional service that always solved the issue. These guys are definitely under the radar but they're fantastic. Highly recommended.

September 29, 2023
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Rated 5 out of 5 stars

I can't imagine using another hosting provider

Just awesome service all around.
When I migrated to Crocweb around 8 years ago, I came from very bad experience with other provider (the provider vanished overnight). I was afraid of having more bad experiences. But migrating to Crocweb was the best choice ever. They had good reviews and all, but since using their services, I haven't found nothing one could complain about. The hosting is fast, whit spotless uptime, well equipped and with great price. And the support is outstanding, always fast, friendly and useful.
Simply perfect service.

September 4, 2023
Unprompted review
Rated 5 out of 5 stars

hosting company

One apparently banal but significant fact about their customer's service: they listen.
Superb software (cPanel) and hardware
(high tech data center).
I have been a customer since 2020 and have never experienced any unresolved issue.

September 2, 2023
Unprompted review
Rated 5 out of 5 stars

In love with CrocWeb since 2012

I have tried many hosting providers in the past and in the present, there are good, regular and bad ... in my case I have reseller service and cloud web with CrocWeb.
There is no provider that guarantees a 100% hosting service, no company is free from attacks, hacks, hardware failures, fiber cut, natural disasters, etc.
But, there is a big difference related with the support and service between one company and another, CrocWeb is by far the company that delivers a fast response, if not very fast to answer support ticket, the response times do not exceed 10min and when they take more time you will always be informed.
CrocWeb has an excellent level of technical support, keep up the good work and outstanding service, I´m happy customer from Santigo de Chile, two thumbs up!

March 7, 2023
Unprompted review
Rated 5 out of 5 stars

CrocWeb stands out as a top hosting…

CrocWeb stands out as a top hosting company that surpasses all expectations when it comes to providing unmatched customer service. In an industry where genuine care is hard to find, CrocWeb takes pride in its service, ensuring that you'll never have to deal with impersonal chatbots or endure lengthy response times of 24-36 hours. They have proven to be a true lifesaver, consistently pulling me out of deep water on numerous occasions. It is for these reasons that I wholeheartedly support CrocWeb.

August 3, 2023
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Rated 5 out of 5 stars

I've been with CrocWeb for over 6 years…

I've been with CrocWeb for over 6 years now and could not be happier with their service. Anytime I have needed to log a support ticket, it is not an over statement to say that is has been resolved within minutes.
Can't think of any unannounced downtime over the course of my time with them.
Wouldn't hesitate to recommend.

August 2, 2023
Unprompted review
Rated 5 out of 5 stars

Great technical support for 9 years!

I have been a Crocweb customer for 9 years since 2014 until now (2023)! Stable and fast server. Best of all is Crocweb's technical support team who are very quick to help regardless of time!

July 24, 2022
Unprompted review

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