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CST Training Reviews 

10,827
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 3,771 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly knowledgeable, patient tutors who explain course materials clearly and keep participants fully engaged during training sessions. Consumers also deeply appreciate the smooth digital experience, well-structured modules, and prompt customer support readily available throughout their entire professional journey. Some reviewers were not happy with receiving excessive emails and text messages containing repetitive information, which became frustrating at times. A few other people also felt that managing a vast workload within a short space of time required careful planning, though the overall guidance remained helpful.

What people talk about most

Staff

People report positive experiences with staff, highlighting exceptionally knowledgeable, engaging, and... See more

User experience

Clients share positive opinions on user experience, highlighting how smooth operations and knowledgeable... See more

Service

Reviewers highlight positive aspects of service, frequently praising knowledgeable tutors who provide clear... See more

Customer service

Customers had positive experiences with customer service, highlighting great communication and prompt... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the training is informative,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Being able to complete this course remotely was a massive difference as the only available classroom dates I could find local to me were months away. This eliminated the stress of having to wait and I... See more

Company replied

Rated 5 out of 5 stars

Big shoutout to our tutor Kelly Watson. Before the course, I thought I knew a fair amount about site supervision, however, once beginning the course, I realised how wrong I was about so many... See more

Company replied

Rated 5 out of 5 stars

Working with CST Training and Paul Gascoyne has been an absolute pleasure, Paul made me feel at ease with taking on my NVQ L6, all the tools are available and easy to use making it simple uploading... See more

Company replied

Rated 5 out of 5 stars

The tutor was very knowledgeable and put information across so you could understand him.He also helped with using bookmarks etc while going through the citb e-book. I'm not the greatest on computers... See more

Company replied


Company details

  1. Educational Institution

About CST Training

Written by the company

CST Training logo

At CST Training we enable workers and businesses to gain the qualifications they need to develop their careers and potential.

Our innovative solutions to NVQs, E-learning and many other qualifications create a flexible, accessible and simple learning experience that ensures our candidates and clients progress in their educational journeys whilst continuing in their careers.


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Construction

NVQs for CSCS Cards
Our Construction NVQs ranging from Levels 2 - 7 allow experienced workers to gain a qualification that recognises their skills and knowledge and allows them to apply for the appropriate level of CSCS card.

CITB Site Safety Plus Scheme
Delivered remotely and in the classroom, we offer the CITB Site Safety Plus courses across a huge range of date availability for those looking to advance their careers and solidify their knowledge on construction site safety.

Health and Safety

IOSH Courses
Our remote and classroom IOSH Managing Safely courses allow learners from any sector to gain the skills to manage their teams and environments safely.

NVQs
Our health and safety level 3, 6 and 7 NVQs demonstrate the capabilities of our learners and provide them with an internationally recognised qualification.

Business Leadership and Management

PRINCE2®
We offer both 6th Edition and Agile Prince2 courses, advance your Project Management career with this globally recognised framework and methodology.

ILM Qualifications
Take the next step in your management career with our ILM qualifications levels 2 to 7. Designed to establish your current skills and develop your potential, these courses use a variety of learning methods and assessments.

CMI Qualifications
We deliver CMI qualifications in Management & Leadership, Coaching & Mentoring, Professional Consulting and Project Management.


Contact info

4.9

Excellent

TrustScore 5 out of 5

11K reviews

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4.9

All reviews

(10,827)

3,778 reviews in the last 12 months

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Rated 5 out of 5 stars

I’ve just completed the 5-day SMSTS…

I’ve just completed the 5-day SMSTS training course with CST Training in London and found the whole experience very positive.

The assessor, Rodger Pitt, was clear and professional in delivering the necessary information throughout the week. He was very knowledgeable and took the time to explain the topics in a way that was easy to understand and relate to real-life situations on site.

The course was well structured, informative and engaging, with plenty of opportunities to ask questions and discuss experiences from within the construction industry. Rodger created a relaxed learning environment while still ensuring that all of the important areas required for the SMSTS qualification were covered.

I would definitely recommend CST Training to anyone looking to complete their SMSTS, and I’d like to thank Rodger for his time, knowledge and guidance throughout the week.

Joe - Ruddy joinery

September 21, 2026
Unprompted review
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Reply from CST Training

Thank you for your fantastic review, Joe. We're delighted to hear that you found the SMSTS course to be informative and engaging, and that the assessor's knowledge and real-life experience helped make the topics easy to understand.

We really appreciate your recommendation, and we look forward to seeing you again in the future!

Rated 4 out of 5 stars

Good online training company

Good online training company, did the SMSTS course over 5 weeks so one day a week, not the same tutor each week but overall worked well although intense as reliant on being online all day.

September 21, 2026
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Reply from CST Training

Thank you for your review, Julian.

We are happy to hear you had a good experience completing your training with us.

Thank you for choosing CST Training. We hope to see you again.

Rated 5 out of 5 stars

Good all rounder

Good SMSTS course, delivered by knowledgeable, engaging and sometimes funny trainer. By chance- I was in a good class of 11 students.

September 14, 2026
Unprompted review
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Reply from CST Training

Thank you for your great feedback, Elen!

We're pleased to hear you enjoyed the SMSTS course and found the trainer so engaging. It sounds like you had a great group as well, which always helps make training more enjoyable.

We really appreciate you taking the time to leave a review!

Rated 5 out of 5 stars

Excellent guidance for 1st interview

Excellent guidance for 1st interview, looking forward to completing course with a little more confidence.

September 21, 2026
Unprompted review
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Reply from CST Training

Thanks for the review, Gareth. We're glad you've had a positive experience with CST Training!

Rated 4 out of 5 stars

I recently attended the SMSTS course…

I recently attended the SMSTS course delivered by CST Training, and I would like to commend Steve Lane, who was an excellent instructor throughout the programme. Steve was highly motivated, knowledgeable, engaging, and informative. He provided clear guidance on how the course would run and did a great job of easing any concerns regarding the final examination. His experience and delivery style helped maintain engagement and made complex topics easier to understand.

While the quality of instruction was outstanding, I believe the overall course structure could be improved.

The first day felt like an overload of information, with much of the content consisting of reading directly from the course manual. The training days were also very long, running from 8:00am until 4:30pm, followed by an additional one to two hours of study and coursework at home. This made for some extremely demanding days.

By the middle of the week, it felt as though the core learning objectives had largely been completed. The remaining time appeared to be filled with a tabletop exercise which, in my opinion, was not particularly realistic or necessary. As a result, parts of the latter half of the course felt less productive.

My biggest concern was the timing of the final examination. Sitting the exam at 3:30pm on the final day is, in my view, far too late. By that point, students have already completed several full days of intensive learning and are naturally beginning to feel fatigued. I believe the examination would be better scheduled for late morning, allowing candidates to sit it when they are more focused and alert.

Overall, the instruction provided by Steve Lane was first-class and I cannot fault his delivery. However, I feel the course structure could be streamlined and completed effectively within three to four days, with the examination scheduled earlier in the day. This would improve the overall learning experience and help students perform at their best.

September 18, 2026
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Reply from CST Training

Thank you for your review, Laurence.

It’s great to hear that you found our tutor engaging, knowledgeable and informative.

We take all feedback into consideration, including your comments on the course structure and exam timing. However, the length and structure of the SMSTS course are determined by the awarding body, and unfortunately, we have no control over the required course duration or content.

With all our CITB courses, we follow CITB guidelines and course content to ensure learners receive the required training and are fully qualified to apply their knowledge safely and accurately.

Thank you again for your feedback.

Rated 5 out of 5 stars

The instructor was amazing on…

The instructor was amazing on explaining and give all the resources for the exam.

September 20, 2026
Unprompted review
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Reply from CST Training

Thank you for your 5-star review, Hamdi!

We're glad you had a positive experience with CST Training, and we look forward to seeing you again.

Rated 5 out of 5 stars

Really good online course

Really good online course, teacher Stephen Kaged was fantastic.

September 14, 2026
Unprompted review
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Reply from CST Training

Thanks for the kind words, Martin!

We hope you'll keep us in mind for any future training needs.

Rated 5 out of 5 stars

Good online course even with no IT skills.

The tutor was very knowledgeable and put information across so you could understand him.He also helped with using bookmarks etc while going through the citb e-book.
I'm not the greatest on computers but managed ok.

September 19, 2026
Unprompted review
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Reply from CST Training

Thank you for your kind feedback.

We're pleased to hear that you found the tutor knowledgeable and that they explained everything clearly. It's great to know you felt supported throughout the course.

We'd be delighted to see you again in the future!

Rated 5 out of 5 stars

Excellent tutor

Easy to book the course, the tutor made the whole group feel at ease.
We covered a lot of material in the five days yet still managed to have banter and camaraderie with all involved.
A++++ to all involved with CST Training

September 18, 2026
Unprompted review
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Reply from CST Training

Thank you for your fantastic feedback, Paul!

We're delighted to hear that you found the booking process straightforward, and that you enjoyed the course.

Rated 5 out of 5 stars

Great learning experience

Great learning experience, sharing, Alessandro and Ben where all great.

September 19, 2026
Unprompted review
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Reply from CST Training

Thanks for the 5-star review, Danny! We're very glad you had a positive experience with your tutors, and we'd be delighted to see you again in the future.

Rated 5 out of 5 stars

Excellent and Valuable Training Experience

I am really happy to share my feedback about the training. I gained valuable learning and practical knowledge from your tutor. The training was very helpful for me in my role as a Site Manager, and I feel more confident in applying what I have learned on site.

Thank you for your support, guidance and clear explanations throughout the training. I really appreciate the time and effort you put into helping us understand the topics.

September 19, 2026
Unprompted review
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Reply from CST Training

Thank you for your kind feedback, Shakir.

We're delighted to hear that you found the training so valuable, and that it has increased your confidence in your role.

We really appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Fantastic course

Fantastic course. Full of information. Hadley was a great tutor and would 100% book again

September 19, 2026
Unprompted review
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Reply from CST Training

Thanks for the kind words, Mitchell. We're delighted that you had such a positive experience with your tutor, and we really hope to see you again in the future!

Rated 5 out of 5 stars

Good experience

Good experience, very informative teachers.

September 18, 2026
Unprompted review
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Reply from CST Training

Thank you for your review. We're pleased to know you had a 5-star experience learning with us.

Good luck with your career. We hope to see you again!

Rated 5 out of 5 stars

,friendly atmosphere

,friendly atmosphere, fantastic tutors

September 14, 2026
Unprompted review
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Reply from CST Training

Thank you for the 5-star review, Waldi! We're delighted to hear you had such a positive experience with your tutors.

Rated 5 out of 5 stars

Brilliant training

Brilliant training

September 17, 2026
Unprompted review
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Reply from CST Training

Thanks for the 5-star review, Dylan! We look forward to seeing you again in the future.

Rated 5 out of 5 stars

Frank conducted the course so well

Frank conducted the course so well. It is a lot of information to take in 2 days but Frank made it incredibly easy to absorb all the information.
He really is a very good instructor.

September 18, 2026
Unprompted review
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Reply from CST Training

Thanks for your review, Harvey. We're glad to hear your CST Training instructor taught the course so well.

Good luck with your career. We look forward to seeing you again!

Rated 5 out of 5 stars

Key information

Key information
Help when needed and the system was easy to use for myself who is a novice when it comes to IT

September 18, 2026
Unprompted review
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Reply from CST Training

Thanks for the great review, Alan. We're glad you had a smooth experience, and we hope you'll keep us in mind for any future training needs!

Rated 5 out of 5 stars

CST 10/10 Training Provider!

Amazing experience from start to finish, my lecturers Matthew Ford, Asten Haynes & Stephen Rodgers were highly professional & have taught me to a high standard throughout all of the different elements, provided great exam tips, were very friendly and offered sound advice, I would highly recommend CST for a training provider, they are fantastic, the course is very intense I must admit, but our lecturers constantly got us involved & we had lots of opportunities to speak and share about our own construction backgrounds & there were plenty of breaks in between intervals which certainly helped!
A big shoutout to everyone in my group as well, they were all very friendly, knowledgeable & i have learned a lot from these highly professional individuals. I wish them & everyone at CST all the best for the future.

September 18, 2026
Unprompted review
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Reply from CST Training

Thank you for your fantastic review, Alex!

We're delighted that you found the lecturers so professional and engaging throughout the course.

We really appreciate your recommendation and wish you all the best for the future.

Rated 5 out of 5 stars

ILM Level 5 Diploma in Leadership and Management

I completed the ILM Level 5 Diploma in Leadership and Management with CST Training. Sandra was an amazing tutor and helped me throughout. The process of completing my qualification was very smooth and any queries I had were answered promptly. Couldn’t recommend CST Training and Sandra any higher!

September 14, 2026
Unprompted review
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Reply from CST Training

Thank you for your fantastic review and recommendation, Jordan.

We're delighted to hear that you had such a positive experience completing your ILM Level 5 Diploma, and that your tutor was supportive throughout. It's great to know the process was so smooth.

We really appreciate you choosing CST Training and taking the time to share your experience!

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