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Company details

  1. House Cleaning Service

Written by the company

CSU is sinds 1968 landelijk actief in de schoonmaakbranche met inmiddels 11 vestigingen in Uden, Amsterdam, Apeldoorn, Barendrecht, Breda, Den Haag, Eindhoven, Enschede, Groningen, Houten en Maastricht. Voor de sectoren zorg, onderwijs en kantoren is CSU gespecialiseerd schoonmaakpartner en als werkgever van ruim 15.000 mensen marktleider in Nederland. Duurzaamheid, innovatie, goed werkgeverschap en hospitality zijn belangrijke thema’s in de bedrijfsvoering, met als hoogste doel: de mens voorop . CSU kreeg de Koning Willem I Prijs 2020 uitgereikt door koningin Máxima, een prijs die tweejaarlijks wordt toegekend aan bedrijven die uitblinken in goed ondernemerschap. Daarnaast is CSU gecertificeerd met het Keurmerk Schoon, de CO2-prestatieladder en PSO-Trede 3. In het jaarlijkse onderzoek van MT500 in 2024 werd CSU voor de vierde keer verkozen tot de nummer 1 schoonmaakpartner. Tot slot mag CSU zich al dertien jaar op rij trotse Top Employer Nederland noemen.


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1.4

Bad

TrustScore 1.5 out of 5

97 reviews

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Replied to 84% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

This company is my worse life experience

Contract 20 hours /5 days per week
Salary : Minimum wage and then Minimum wage + 1 Euro (Supervisor)
From the first month of my employment I had missing hours on payslip and that continued for the rest of my working contract.Every month there were missing money on my payslip,either wrong calculation,travel allowance or even missing a full day of work.
I worked alone, most of the time, in an enviroment which needed 4 collegues.Lifting and carrying 60-80 kg per day of linen all alone.If I was lucky,some temporary worker showed up to help me,if not,my manager wouldn't have a solution,or she wouldn't answer my phone calls, so the work has to be carried by myself.
I got promoted to Supervisor,even if there were no other collegues, and at the end of the period,bacause I refused to work 6 days per week, they decrease my salary ,pretending the promotion never happened.I was bullied and discriminated by my manager and by the HR manager(I am person with disability ).I've been asked if something happen in my childhood ,like is something wrong with me.After 2 years under the contract I sent them a wage claim of 800 Euro,because I could not take it anymore,and finnaly i got my my money.Of course,they did not paid the stationary interest payment.
I never got an apology in their letter when my salary was incomplete ,like this is a very normal situation and I should be grateful that I received something,even if is not the right amount.
After so much ''slavery'',I got very sick and during this period they were unreasonable,not paying the correct amount of sickpay,putting pressure to sign a VSO agreement,or even telling me that I cannot be sick.
Under the GDPR law they shared my personal information with other organisations for Surveys without my consent.
My manager always look down on me,manipulative,never answer my emails concerning my payslip.When I confronted the HR manager about the wrong calculation on my payslip,his answer was: ís just a few cents.
My employment has ended recently and CSU paid again the wrong amount of Transitievergoeding.

August 15, 2025
Unprompted review
CSU logo

Reply from CSU

Hi Gabriel,

We are truly sorry to read that you experienced your time at CSU in this way. The issues you describe are very serious, and this is certainly not the kind of experience we want our colleagues to have. We believe it is important that everyone feels treated fairly and can carry out their work in a safe and respectful environment.
We kindly ask you to contact us directly at contact@csu.nl, so we can carefully review your situation and ensure it receives the right follow-up.

Kind regards,
CSU

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